govDelivery

2023 Granicus Benchmark Report for Public Sector Communications

From public health crises to economic struggles, government organisations have learned foundational lessons to build communications strategies that most directly connect with their communities. Building trust and relationships, based on timely and relevant information delivered through convenient digital tools, will continue to be important moving forward.

Are you interested in learning how you compare to the industry average? View this report to see performance metrics collected from more than 400 UK government organisations that keep in touch with more than 18 million subscribers year-round. Gain valuable insights on:

  • Open rate
  • Click rate
  • Engagement rate
  • Network impact

The 2023 Granicus Benchmark Report for Public Sector Communications shows how all levels of government are using tools to enhance communication with communities and drive engagement that leads to action.

Download the report now.

Related Resources

Podcast

The UK Consult | Episode 45: Treating GDPR as a carrot, not a stick

Read More
Guide

Navigating change: Your essential guide to effective communication

Read More
Guide

2023 Granicus Benchmark Report for Public Sector Communications

Read More
On-Demand Webinar

How Waltham Forest uses technology and messaging to rally the community

Read More
On-Demand Webinar

Digitising social care: How Wrexham’s wellbeing portal kept the human touch

Read More
Podcast

The UK Consult | Episode 44: Build a home for your citizens featuring Mark Hynes

Read More
On-Demand Webinar

Renfrewshire Council’s swift support to families through service redesign

Read More
Podcast

The UK Consult | Episode 42: A Dive into Transport

Read More
On-Demand Webinar

Applying human-centred design principles at Mid Devon

Read More
On-Demand Webinar

Build relationships with your community and make equitable decisions

Read More
On-Demand Webinar

How City of Doncaster Council uses segmentation to deliver geo-targeted updates

Read More
On-Demand Webinar

From Customer Portals to Customer Experiences at Sandwell Council

Read More
Event

Inside Housing Communications Conference

Read More
Guide

The Rise of the Engagement Ecosystem

Read More
On-Demand Webinar

Digital Communications Virtual Summit

Read More
Podcast

The UK Consult | Episode 43: Strategy + Technology = Success with GXG

Read More
Guide

2022 Granicus Benchmark Report for Public Sector Communications

Read More
Guide

2022 Granicus Benchmark Report for Public Sector Engagement

Read More
On-Demand Webinar

Improving customer experiences in North Yorkshire Council with Government Digital Service (GDS) Design Principles

Read More