To schedule, reschedule and cancel exam:
Institute for Supply Management® (ISM®) is the first and leading not-for-profit professional supply management organization worldwide. Its community of more than 50,000 in more than 100 countries manage about US$1 trillion in corporate and government supply chain procurement annually. Founded in 1915 by practitioners, ISM is committed to advancing the practice of supply management to drive value and competitive advantage for its members, contributing to a prosperous and sustainable world. ISM empowers and leads the profession through the ISM® Report On Business®, its highly-regarded certification and training programs, corporate services, events, the ISM Supply Chain Capability Model and assessments. The ISM® Report On Business®, Manufacturing, Services and Hospital, are three of the most reliable economic indicators available, providing guidance to supply management professionals, economists, analysts, and government and business leaders. For more information, please visit: www.ismworld.org.
Appointment Information:
As part of the Pearson VUE check-in process, you are required to provide a valid form of ID. The name on your ID, first and last only, must exactly match the name on your ISM exam registration or you will NOT be permitted to test and your exam fees will be forfeited.
Please contact ISM at least 24 hours in advance of your test date if you need to make any name changes.
Reschedules and cancellations must be completed 24-hours prior to avoid forfeiting your exam fees. Pearson VUE will charge a fee for any appointment that is cancelled or rescheduled 48-hours prior to the scheduled testing time. This fee is paid directly to Pearson VUE.
Click on one of the following program links for more information.
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Office hours
Monday–Friday, 7:00 a.m.–7:00 p.m. CT; closed on local holidays.
Telephone numbers
- 888-273-2971 (toll-free)
- +1-312-319-8438 (toll)