At Capillary, we’re proud to redefine customer engagement through aiRA (Artificial Intelligent Retail Analytics). 🤖 By leveraging powerful predictive intelligence, aiRA enables brands to anticipate customer needs, from predicting shopping patterns to preventing churn and crafting personalized experiences at scale. This innovation ensures that your brand connects with customers at the right time, every time. 🛒 💪 This powerful feature was another reason why Spark Matrix Report named us the loyalty leader 🥂 #CustomerLoyalty #AI #PredictiveAnalytics #Personalization #RetailTech #CustomerEngagement #CapillaryTechnologies
Capillary Technologies
IT-Dienstleistungen und IT-Beratung
Bengaluru, Karnataka 149,007 followers
Powering 400+ Brands to Delight 1 Billion+ Customers Globally Through AI-Driven Loyalty and Engagement Solutions.
Über uns
Founded in 2012, Capillary Technologies offers end-to-end loyalty programs, a comprehensive view of consumers and unified, cross-channel strategies that deliver a real-time omnichannel, personalized, and consistent experience for customers. With a presence across the United States, India, Middle East, and South East Asia, Capillary powers a diversified product suite of end-to-end loyalty programs across 30+ countries, working with 250+ brands including Asics, Puma, Tata, Shell, Fossil, Sephora, Jotun and Domino's Pizza and many more from verticals such as apparel, footwear, supermarkets, conglomerates, manufacturing and electronics, pharmacy and wellness, fine dining and QSR, luxury, entertainment, oil and gas, travel and hospitality. With a massive reach of 875 million+ consumers and processing 1.97 billion+ transactions, Capillary Technologies’ promoter i.e., Capillary Technologies International Pte. Ltd. has the backing of Swanland Investment ltd. (an affiliate of Warburg Pincus), Sequoia Capital India Growth Fund II Ltd., Avataar Ventures Partners I, and Filter Capital Fund I Ltd.
- Website
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https://www.capillarytech.com?utm_source=Linkedin
External link for Capillary Technologies
- Industrie
- IT-Dienstleistungen und IT-Beratung
- Größe des Unternehmens
- 501-1,000 employees
- Hauptsitz
- Bengaluru, Karnataka
- Typ
- In Privatbesitz
- Gegründet
- 2012
- Spezialitäten
- OmniChannel Engagement & Commerce, eCommerce Platform, CRM and Loyalty, Customer Analytics, O2O Commerce, Marketing Cloud, Insights, Loyalty, Anywhere Commerce, Engage, Retail, Consumer Business, and Retail Analytics
Standorte
Employees at Capillary Technologies
Aktualisierungen
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🚨 The second Monday Morning Insight Poll is live! This week, we're diving into the power of gamification in loyalty programs. Join the conversation and share your insights! #gamification #partnership #gamifiedloyalty
🚨🚨 Latest Loyalty Insight Poll is LIVE 🚨🚨 This Monday morning insight is sponsored by our partner Capillary Technologies! Our poll this week will focus on the importance of Gamification in loyalty programmes. Capillary is a leading managed SaaS loyalty solution for enterprise brands worldwide. Powering over 100 enterprise-scale loyalty programs for companies like Tata, Optum, Shell, Domino’s, and Asics. Capillary has earned top spots on the Forrester Wave for Loyalty Solutions, along with key recognitions from Gartner, Everest Group and the SPARK Matrix. Capillary and The Loyalty People will be launching a new eBook called 'Goodbye to 80s loyalty' that will dive into the problems with existing programme solutions, as well as examine the newest loyalty trends that are shaping how we engage the future customers. We will be providing insights on how customers are asking for a change in modern day loyalty programmes. Additionally, we will be explaining what businesses need to implement to stay up to date with the latest trends. The eBook will feature case studies to show how brands can innovate traditional programmes. The eBook is set to be released in mid-September, and we’ll be hosting a webinar to dive deeper into the eBook’s content on the 24th September. Click the link in comments to register for the webinar and watch this space to learn more about Capillary’s 'Goodbye to 80’s loyalty' eBook! #gamification #loyalty #1980s #customerengagement #futureofloyalty Megan Fiorendino Jubin Mehta Aneesh Reddy Ben Stirling Aidan Lundy Clarissa Schealer
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We are all set to make waves at the 30th National Retail Conference and Expo (NRCE), happening in the Philippines! ✌ 💪 Join us at our booth (#47) to explore how our cutting-edge AI-powered loyalty solutions can revolutionize the experience for Filipino customers. Connect with our experts and discover how we’re helping brands across the Philippines create unforgettable customer journeys. 🛍 And don't miss out on the fun—try your luck at the Spin the Wheel game at our booth for a chance to win exciting prizes! ☸ Daisy Zuñiga-De Leon | R Romelleo #NRCE2024 #PhilippineRetail #RetailInnovation #CustomerLoyalty
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📣 Big News!
We are announcing some BIG news here Let's Talk Loyalty and Loyalty TV - DO check out our video and please do share your thoughts in the comments as we evolve our business for the future! With thanks again to Capillary Technologies. #letstalkloyalty 😍
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With Capillary turning 16 and Let's Talk Loyalty and Loyalty TV turning 5, it's double the celebration! To commemorate this big milestone, we are happy to kick off our exciting partnership with the first episode. 🎆 In this first episode, Paula Thomas, Founder & CEO of Let’s Talk Loyalty & Loyalty TV, sits down with our very own Aneesh Reddy to dive into the future of customer loyalty. With AI technology revolutionizing the industry, they discuss how Capillary is leading the charge, replacing outdated systems with cutting-edge solutions for enterprise brands. 🌍🚀 Link: https://lnkd.in/e6s8DJAU #CustomerLoyalty #AI #Innovation #LoyaltyMarketing
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We’re beyond excited to announce our exciting new partnership with Let's Talk Loyalty and Loyalty TV, perfectly timed as they celebrate their 5th anniversary! 🎂🌟 At Capillary Technologies, we’re all about pushing the boundaries of loyalty innovation, and what better way to do that than by joining forces with Loyalty TV, the leading media platform for loyalty professionals worldwide! Together with Paula Thomas and her team, we’re merging cutting-edge technology with world-class expertise to deliver insights, strategies, and success stories that will revolutionize customer connections and empower loyalty professionals to build stronger relationships. 🌍🚀 Stay tuned for exclusive interviews, and expert discussions on the future of loyalty programs featuring Capillary and its clients on Loyalty TV. 😀 Read the full PR here: https://lnkd.in/g7UWtqAQ #partnership #loyaltymarketing
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Celebrating milestones, memories, and moments that make us who we are! 🥂 🌟 Last week, a part of our US team in Minneapolis gathered to mark the first of the many celebrations of Capillary’s 16th foundation day, with games, laughter, and some well-deserved awards. 🎉 From friendly competition to heartfelt conversations, it was a day that truly embodied the Capillary spirit. Here's to more milestones and memories together! 🌐 #CapillaryTechnologies #FoundationDay #CelebrationTime #LifeAtCapillary
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In an industry where personalized care is paramount, Capillary Engage+ is leading the charge in transforming patient engagement. 💪 🏥 Discover how hyper-personalization can enhance patient outcomes, satisfaction, and provider efficiency in our latest blog by Olivia P. 👇 Explore the future of patient engagement and learn how Engage+ empowers healthcare providers to deliver the right care at the right time. 💊 Read more here: https://bit.ly/3AGe8JG #HealthcareMarketing #HyperPersonalization #PatientEngagement #CapillaryTechnologies
Heartfelt Healthcare - Using Hyper-personalization in Healthcare Marketing - CapillaryTech
capillarytech.com
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What if you could use loyalty to attract new customers, not just retain them? 🤔 Jim S. Sturm, Senior Executive and Advisor at Capillary shares how, through lookalike modeling, loyalty programs allow us to target potential customers who mirror our best ones. 🧬🛍️ Dive into Jim's insights on turning loyalty into a powerful acquisition tool 👇 #CustomerAcquisition #LoyaltyMarketing #DataDrivenStrategy
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Imagine transforming a simple hotel stay into a story worth sharing. 🌟 It’s not just about the points anymore—it’s about creating moments that guests will remember long after they check out. 🏨 From private cooking classes to exclusive event access, discover how the hospitality industry is crafting unforgettable experiences that go beyond the ordinary with experiential rewards. Read here: https://lnkd.in/gVf-PQyc #hotelloyaltyprograms #experientialloyalty #points
From Points to Experiences: Redefining Customer Loyalty in the Hotel Industry Through Experiential Rewards - CapillaryTech
capillarytech.com