Claim on your pet insurance

Claims made easy

You can claim online or by phone and there aren’t any paper claims forms to complete. We’ll even contact the vet for you. Log in to get started.

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Pet Insurance Provider Of The Year 2024

Thousands of pet owners voted us Pet Insurance Provider Of The Year in the 2024, 2022 and 2021 Moneyfacts Consumer Awards.

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two times winner award logo for the moneyfacts consumer awards, pet insurance provider of the year 2021 and 2022
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How to claim

Treatments

1. Your proof

Get a copy of your pet’s medical history, their treatment invoice or a receipt if payment has been made.

2. Access your account

Log into your ManyPets online account.

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3. Make your claim

Click 'make a claim', tell us what happened and upload your evidence.

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What happens next?

Dog opening mail

Track your claim

Start buying meds online

You can save time and money by buying prescriptions online.

Convenience

Rather than going to the vet each time to order medication you can buy online from home and have it delivered to your door.

Protect your vet fee limit

When you pay less for medication you use less of your insurance vet fee limit. Leaving you room for other claims.

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Claim online

Online pharmacies tend to be cheaper than vets. And once you've ordered, you can stay online and claim for the meds in My Account.

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Unlimited vet support

Are you a vet team member?

If you're looking to submit claims for your customers, you can register to use our online claims portal.

Frequently asked questions

Everything else you may want to know about ManyPets claims.

I'm a veterinary professional. How do I submit claims for my customers?

How long do I have to submit a claim?

What if I need help with logging my claim?

Does ManyPets pay the vet direct?

Do I need a claim form?

How do I submit a continuation claim for an ongoing condition?

When can I make a claim?

How do I make a claim on behalf of my client?

ManyPets claims number

ManyPets pre-authorisation

What can’t I claim for

Our award-winning cat and dog insurance

Choose from policies we've designed to meet the needs of pet owners.

Dog Insurance

Up to £15,000 of lifetime vet fee cover.

Cat Insurance

Policies from £3,000 to £15,000 of vet fee cover.

Multi-pet Insurance

Up to 15% discount when you insure multiple pets.