Inside Sales Representative - Netherlands

With over 70 years of backyard cooking experience, Middleby Outdoor, with brands Char-Griller, Masterbuilt and Kamado Joe, strives for excellence in design and builds the most innovative products in the industry and markets we serve. We’re all about creating a workplace where people love what they do and stick around for the long haul. Our team is driven to craft top-notch products while keeping our commitment to high business ethics front and center. Our mission? To build amazing products and even better relationships, all while leading the way with smarts and integrity.

SUMMARY

As an Inside Sales employee, located in the Netherlands, you'll play a key role in supporting our outside sales team and valued B2B dealers. Your day-to-day will include processing sales orders, building insightful reports for our clients and sales team, and serving as the go-to contact for dealer support. You’ll also have the chance to occasionally collaborate with our warehouse team on order statuses and identify upselling opportunities, all while contributing to our goal of driving sustainable and profitable growth.

What do we expect from you?

• Daily communication with businesses and consumers via email and telephone
• Handling sales orders and informing the customer throughout the entire process.
• Proactively contacting customers about new product innovations / promotions / backorders
• Developing existing accounts by checking their buying history, suggesting related and new items
• Develop product and assortment knowledge to answer customer questions
• Contact with 3PL logistics to ensure smooth and on-time delivery
• Providing daily support for various activities in the office

What kind of experience do you bring with you?

• Based in The Netherlands with the choice of working on a hybrid basis or remote
• Minimum of 2 years work experience in a similar position, ideally experience with both B2B and B2C
• Knowledge of ERP systems (Oracle Netsuite is a plus) and MS Office applications
• Excellent communication verbal and written in English and Dutch, a third language i.e. German or French is a big plus.

What do we look for in you?

• Demonstrate a high level of sense of urgency, time management, and prioritization skills
• Strong analytical and organizational skills; a problem solver with high standards
• Comfort with fast paced and changing work environment
• Verbally strong with excellent phone skills
• Communicate with co-workers, customers and various business contacts in a courteous and professional manner.
• Discretion in handling sensitive and confidential documents and situations.
• Ability to work independently as well as collaboratively within a team.
• Self-motivated, proactive, and resourceful, with a positive, professional attitude.
• Dedicated to company and personal core values

What we offer:

Responsibility from day one and the opportunity to help shape business processes in a rapidly growing company.

Space for your own ideas

Attractive and modern office with modern hardware and good transport links

Short decision-making processes and open communication

Middleby Outdoor offers a competitive compensation package and benefits.

Do we have your attention?