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Develop a hypothesis about human administration retention on Wikipedia
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Description

In coordination with Leila (as the KR owner) further develop a hypothesis in the following area:

Answer the question of why do (some) humans in community administration roles leave the projects?

Detailed timelines are at (private link) https://office.wikimedia.org/wiki/Annual_planning/FY24-25/Product_and_Technology#P&T_FY24-25_APP_Timelines

Please link your hypothesis from (private) link

Note that developing a successful hypothesis (one that we can prioritize) requires doing resource assessment and getting buy-in from different teams to allocate resources. Please consider this in your planning and timelines.

High level proposed steps:

  • Gather input as needed from folks that can help you improve the hypothesis.
  • Polish the hypothesis
  • ask KR owner to review and give feedback. Iterate based on feedback. This and the previous step are expected to repeat multiple times.
  • secure resources (should happen in parallel to the above step)
  • Send the hypothesis to the KR owner for final review and initial approval by April 29th.
  • more steps after this point when you start receiving feedback from directors, ...

Details

Due Date
Jun 14 2024, 12:00 AM

Event Timeline

leila triaged this task as High priority.Apr 11 2024, 11:09 PM
leila created this task.

Adding Claudia as a subscriber for context.
We are having a meeting on Monday, April 15th to define support steps.

Updated task to note where progress has been made and which steps are still pending. Hypothesis was uploaded to the APP sheet today.

Thanks for your work on this so far, Eli, and particularly over the past week when things intensified. :) Given that I'll be accountable for this hypothesis for the coming two months, I'm going to assign it to myself so I can put the weekly updates. I'll pass it back to you in July.

(note for the future: given the nature of this research we should consider moving further work on the hypothesis itself to meta:Research for other interested folks to be able to listen in and also join the conversation. My sense is that the sooner we move the easier it will be for the future b/c we don't have to then spend time figuring out what to document.)

Weekly update: slow work on this front due to other competing priorities.

  • @TAndic reached out and offered to prioritize analyzing community insights survey data related to community administration roles (amazing, thanks!). We had some back-and-forths about which questions she can prioritize.

This work is now concluded and the hypothesis is posted. We will track the hypothesis work through T368791.