Jacob Miesner
App works fine and sends push notifications when required, BUT will also send random push notifications advertising itself(why??? It's already installed on my phone...). Until you unlock your phone, it looks like someone is trying to access your account. There is also nothing you can change in settings to prevent this without just disabling push notifications entirely, which pretty much defeats the purpose of the app. Please change this or give us a setting to turn it off.
109 people found this review helpful
Kelly Colomba
We have been using Okta for two-step verification for a few years now for my work. Only recently have I been having issues with accepting the prompt, but nothing happening to verify on my computer. I checked my internet and server settings, and everything on that end is working fine. I have to go into okta, close the program and then reopen for it to start working again. Not sure what the issue has been the last couple of week.
119 people found this review helpful
Euclid Megara
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Slow and unresponsive. The notification pops up and I hit "yes, it's me" and nothing happens. The notification doesn't go away, the button doesn't change color or anything, nothing. I hit the button five or six more times and sometimes it responds, other times I open the app to get a code. Edit: I've checked all those things. I've also read other reviws describing the same behavior so I don't think it's operator error.
268 people found this review helpful
Sorry for the trouble! Check to make sure that A) Your Device Time is set to Automatic, B) You have a stable network connection, C) Your notifications are turned on for Okta Verify. If you still need help, email us at
[email protected]. Thanks! Okta Customer Support