MyNM by Northwestern Medicine

3.2
1.83K reviews
100K+
Downloads
Content rating
Everyone
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About this app

See your medical records, schedule a visit, message your care team, find a healthcare professional, and more with the Northwestern Medicine app for Android.

Manage Your Health:
MyNM app is a secure app for patients powered by MyChart. With MyNM, you can:

See your health information and lab results
Securely message your physician and care team.
Schedule new appointments
Request prescription refills
View statements and pay your bill
Track your health and fitness when you enroll in self-tracking programs.

Find Doctors and Locations :
Both current and new patients can:
Search healthcare professionals by specialty, insurance carrier, language preferences, and more.
View detailed profiles for over 4,000 Northwestern Medicine physicians.
Quickly and easily see nearby Northwestern Medicine locations, including Emergency Departments and Immediate Care Centers.

Access Visitor Resources:
View parking and transportation options
Access hospital maps and view on-site amenities
View nearby hotels and lodging
Updated on
Jul 15, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 7 others
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.2
1.74K reviews
Shirley Harris
March 16, 2024
What happened to the traditional menu? It no longer appears in this functionality. Also there is no link to the web based version. Not helpful at all. Document sharing process is horrendous. You are unable to view our documents from a linked account. And we are unable to upload a requested document over 4mb. Which is a really low file byte level for a document.
17 people found this review helpful
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C K
September 5, 2023
Not getting any notifications from the app. So I'm missing messages, appt changes, test results. Cant telehealth because the text doesn't come through. I've called repeatedly to tech support at MyChart just to he told that they made changes and are working on it. Its been 6 months how long does it take to fix the app. And please do not tell me uninstall and reinstall clean my cache and cookies because I've done everything on my end. What's the point of having the app if it doesn't work.
38 people found this review helpful
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A Google user
May 10, 2019
Love the old My Chart App. This one has fewer capabilities and is awkward. What happened to the MY Team section. Only my primary is listed. It is very hard to find other doctors and make appointments. It was so easy before. The same is true on the website version. Also, The website has a link for "letters" which is a new feature. Rather then sending a letter in the mail, I noticed that they are now posted, but the app does not show this. Thank you.
98 people found this review helpful
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Northwestern Medicine
June 17, 2019
Thanks for the review! It sounds like the differences you're noticing could be caused by a system update that went live around the same time as our app. We're working on correcting usability issues, as well as including the new Letters section in the app. Would love to hear about any other feedback you have: [email protected] if you'd like to share more.

What's new

We’re always working on improvements to MyNM. Version 2.1 contains:
Brand new look and feel!
Fully redesigned Health Feed
All your notifications right on your home screen
Customizable Shortcuts: Save your most-used activities to your home screen
Simplified, Focused Navigation
My Tools: everything you need to manage your care
Find Care: your hub for getting the care you need
HealthBeat: a daily dose of news and healthy tips