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Cullen DJ, Bates DW, Small SD, Cooper JB, Nemeskal AR, Leape LL.Cullen DJ, et al. Among authors: bates dw.Jt Comm J Qual Improv. 1995 Oct;21(10):541-8. doi: 10.1016/s1070-3241(16)30180-8.Jt Comm J Qual Improv. 1995.PMID: 8556111