A Systematic Survey and Critical Review on Evaluating Large Language Models: Challenges, Limitations, and Recommendations

MTR Laskar, S Alqahtani, MS Bari, M Rahman… - arXiv preprint arXiv …, 2024 - arxiv.org
MTR Laskar, S Alqahtani, MS Bari, M Rahman, MAM Khan, H Khan, I Jahan, A Bhuiyan
arXiv preprint arXiv:2407.04069, 2024arxiv.org
Large Language Models (LLMs) have recently gained significant attention due to their
remarkable capabilities in performing diverse tasks across various domains. However, a
thorough evaluation of these models is crucial before deploying them in real-world
applications to ensure they produce reliable performance. Despite the well-established
importance of evaluating LLMs in the community, the complexity of the evaluation process
has led to varied evaluation setups, causing inconsistencies in findings and interpretations …
Large Language Models (LLMs) have recently gained significant attention due to their remarkable capabilities in performing diverse tasks across various domains. However, a thorough evaluation of these models is crucial before deploying them in real-world applications to ensure they produce reliable performance. Despite the well-established importance of evaluating LLMs in the community, the complexity of the evaluation process has led to varied evaluation setups, causing inconsistencies in findings and interpretations. To address this, we systematically review the primary challenges and limitations causing these inconsistencies and unreliable evaluations in various steps of LLM evaluation. Based on our critical review, we present our perspectives and recommendations to ensure LLM evaluations are reproducible, reliable, and robust.
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