Adrian Tay

Designed and built Salesforce.com APJC wide access security audit process and methodologies holistically across many non-sales functional organizations with the consistent criteria and governance rules.
-Conducted access audit with the coverage rate - 97% for 800 users among 14 APJC countries by determining the users roles, responsibilities, and functions. Developed common access approvers lists by region and function. Improved the approval cycle time by 50% without any security flaud and… Mehr zeigen

Designed and built Salesforce.com APJC wide access security audit process and methodologies holistically across many non-sales functional organizations with the consistent criteria and governance rules.
-Conducted access audit with the coverage rate - 97% for 800 users among 14 APJC countries by determining the users roles, responsibilities, and functions. Developed common access approvers lists by region and function. Improved the approval cycle time by 50% without any security flaud and issues. Contributed to support business growth opportunities by smooth access grant and ensured company confidential data/records in SFDC tool. Weniger anzeigen

Successfully deployed Salesforce.com tool as a single sales platform for Cisco sales in Japan in phase 1 for Commercial and Public Sector Team in Dec, 2005 and Enterprise, Service Provider, Channel and Service sales made go-live in March, 2007 for total 600 sales users. Nearly 100% of user audience registered for training classes and sat score was 3.9 out of 5. Completed transition of opportunities and accounts by deta cleasnsing and Japan account managers achieved higher log in rate among… Mehr zeigen

Successfully deployed Salesforce.com tool as a single sales platform for Cisco sales in Japan in phase 1 for Commercial and Public Sector Team in Dec, 2005 and Enterprise, Service Provider, Channel and Service sales made go-live in March, 2007 for total 600 sales users. Nearly 100% of user audience registered for training classes and sat score was 3.9 out of 5. Completed transition of opportunities and accounts by deta cleasnsing and Japan account managers achieved higher log in rate among global sales team while the number of the issues/cases opened by users were lowest amounb the tehaters. Worked with IT team to provide Japan Dashboard Metrics for senior sales management as a quick and easy reporting devise with many usefulof graphics and detailed effective funnel analysis. Conducted and organized Japan operation and steering committee as well as project team as PMO to manage comunication, trainings, planning, team building and problem solving and organizational adoption by working with corporate CRM/SFDC deployment team crossfunctionally. Received CAP Award. Weniger anzeigen