Granicus Issue Notification: govService Forms not loading on Customer Portal
Incident Report for Granicus System
Resolved
Granicus Engineering teams have reverted back to release 550 to resolve the issues of processes not loading within Customer Portal for several customers.  

We apologise for any inconvenience this issue has caused and thank you for being a Granicus customer.  

For more details or questions, please get in touch with us through support.granicus.com
 
Thank you,
Granicus Customer Support
Posted Jun 27, 2024 - 03:02 MDT
Identified
Granicus Engineering teams are currently investigating an issue with processes and forms not loading on a subset of customers Self environment.

Our teams are prioritising resolving this issue and we apologise for any inconvenience it is causing.

Updates on this issue will continue to be provided on status.granicus.com. For other issues or questions, please contact us through support.granicus.com

Thank you,
Granicus Customer Support
Posted Jun 27, 2024 - 02:45 MDT
This incident affected: govService (govService U.K.).