Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Intermittent Issues With Sender Id Retrieval
Incident
Report for Twilio
Resolved
We are no longer experiencing delivery issues to countries requiring sender-id pre-registrations. This incident is resolved.
Monitoring
SMS delivery to countries requiring sender-id pre-registration is now operating normally. We will continue to monitor for system stability. We'll provide another update in 6 hours or as soon as more information becomes available.
Update
We continue to investigate delivery issues to countries requiring sender-id pre-registrations. Very small fraction of messages might fail with error 21612. Our engineering team has been alerted and is actively investigating. We will update in 2 hours or as soon as we have more information.
Update
We are continuing to investigate this issue.
Investigating
We are investigating delivery issues to countries requiring sender-id pre-registrations. Very small fraction of messages might fail with error 21612. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PROGRAMMABLE MESSAGING (SMS, Messaging Services).