Parsec Scheduled Maintenance from 2024-07-20 10:50 UTC to 2024-07-20 14:17 UTC

Scheduled maintenance is now complete and signaling service is restored. You may resume normal usage. Please note, hosts may take up to one hour to re-appear. During the maintenance window, our signaling service encountered unexpected timeouts in our cloud provider while attempting to switch between regions. We’ve successfully switched back, reverted related changes, and will publish a post-mortem in the near future.

During our region switchover attempt, our signaling service failed to switch regions successfully and all active connections have been disconnected. We are continuing to monitor and investigate the issue.

Scheduled maintenance for Parsec has now begun. During this time our API, billing, and signaling services will be unavailable. Existing connections are unaffected.

Parsec will conduct scheduled maintenance from 7am ET to 11am ET (starting 10 min from now). We are testing improvements for deploying more fault tolerant, multi-region infrastructure. During this window our API, billing, and signaling services will be unavailable. Existing connections will be unaffected. Please connect now if you need access during the maintenance window.