Notifications appear on the devices you used most recently. If you’re not active in Chat, notifications appear on all devices signed in to your Google Account.
Learn more about notifications in Chat
- You automatically receive notifications when you create or respond to a message or if someone @mentions you.
- You can turn off or customize notifications by:
- Device
- Product—Chat or Gmail
- Conversation
- Space
- Threads in a space
- If you mute a specific conversation or set your Chat status to “Do not disturb,” you won’t receive notifications.
Tips:
- If email notifications are on, you get email reminders for Chat messages you haven’t read for more than 12 hours.
- If you have multiple Google Accounts, you can set different notification settings for each account.
Turn Google Chat notifications on or off
Turn on notificationsTurn on notifications in the Google Chat app
- Open the Chat app .
- At the top left, tap Menu Settings .
- Under “Notifications,” turn on “Chat notifications."
Tip: If you don’t get notifications, make sure “do not disturb” is off and notifications in your mobile device settings are on.
Turn on Google Chat notifications in the Gmail app
- Open the Gmail app .
- At the top left, tap Menu Settings .
- Under “Notifications,” tap Chat notifications.
- Turn on “Chat notifications.”
Tip: If you don’t get notifications, make sure “do not disturb” is off and notifications in your mobile device settings are on.
Turn off notifications in the Google Chat app
- Open the Chat app .
- At the top left, tap Menu Settings .
- Under “Notifications,” turn off “Chat notifications."
Tips:
- If you still get notifications, you can turn off Google Chat app notifications in your mobile device settings.
- To temporarily mute notifications, set your status to “do not disturb”.
Turn off Google Chat notifications in the Gmail app
- Open the Gmail app .
- At the top left, tap Menu Settings .
- Under “Notifications,” tap Chat notifications.
- Turn off “Chat notifications.”
Tips:
- If you still get notifications, you can turn off Google Chat app notifications in your mobile device settings.
- To temporarily mute notifications, set your status to “do not disturb”.
Customize Google Chat notifications
Customize notifications for a space by topic or mentions- Open the Chat app or Gmail app .
- At the bottom, tap Chat or Spaces .
- To open a conversation, tap the name of the space or the group direct message.
- At the top, next to the space or group direct message name, tap the Right arrow .
- Tap Notifications.
- Choose an option:
- Notify always: Get push notifications and a notification dot for all new messages.
- Notify less: Get push notifications and a notification dot when you're @mentioned; a thread you follow gets a new message; or if someone in the conversation uses “@all.”
- For spaces grouped by topic: To get a notification when someone starts a new topic, check the box next to “Also notify for the first message of new topics.”
- Notifications off: You won’t get any push notifications, but @mentions and @all continue to get a notification dot.
- On your iPhone or iPad, open the Chat app or Gmail app .
- In Gmail: At the bottom, tap Chat .
- Tap and hold a space Notification settings.
- Select an option for notifications:
- All: Notifications for all new messages and replies to threads.
- Tip: If you select "All," it automatically follows all new threads for that space. To unfollow a thread, tap Active Threads Following.
- Main conversations: Notifications for all new main conversations, @mentions, and replies to threads you follow.
- For you: Notifications for @mentions and replies to threads you follow.
- None: No notifications, just an indicator for @mentions.
- All: Notifications for all new messages and replies to threads.
- Optional: To prevent the conversation from being bolded and moved to the top of your conversation list, turn on Mute conversation.
- Tap Save.
Tip: When you follow a thread in a space, you’re notified with a red dot whenever there’s activity in that thread unless that space is muted. You can find the number of unread messages next to each thread in a space.
- On your iPhone or iPad, open the Chat app .
- Tap and hold a direct message.
- Tap Notification settings.
- Select All or None.
- Optional: To prevent the conversation from being bolded and moved to the top of your conversation list, turn on Mute conversation.
- Open the Chat app .
- At the top left, tap Menu Settings .
- Under "Notifications," tap Email notifications Notification sounds.
- Select the notification sound you want to use.
- To turn off notification sounds, tap None.
- Open the Gmail app .
- At the top left, tap Menu Settings .
- Under "Notifications," tap Chat notifications Notification sounds.
- Select the notification sound you want to use.
- To turn off notification sounds, tap None.
You may get extra chat notifications if you have multiple apps like Gmail and Google Chat on your mobile device. To avoid duplicate notifications, you can turn off notifications for the Chat app.
- On your iPhone or iPad, open Settings.
- Tap Notifications Chat.
- Make sure app notifications are turned off.
Troubleshoot issues with Google Chat notifications
Prevent multiple notificationsTo avoid duplicate mobile notifications from the Gmail and Chat apps, in your device’s settings, turn off Google Chat app notifications.
- On your device, open the Settings app.
- Tap Notifications Chat.
- Turn “Allow notifications” off.
Where notifications appear
When the Google Chat mobile app is open, notifications appear there. Notifications don’t appear:
- Online at chat.google.com
- In the Chat desktop app
- In Chat in Gmail
While the Chat app is open, the message "You're receiving Chat notifications here" appears. Learn more about the Chat standalone app.
Important: Your profile picture may appear on the notifications of incoming chat messages from you if the receiver uses an iPhone or iPad. Learn more about how to change your profile picture.
Related resources
- Change your availability status in Google Chat
- I’m not getting Google Chat notifications
- Install the Google Chat standalone app
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