Alternative billing and external offers program questions

Use this form if you have questions about the user choice billing pilot, alternative billing without user choice, offering user choice billing in South Korea or India, or the external offers program.

If you want to appeal or have a question regarding a policy violation warning please submit the request directly through your Play Console account. For all other topics, please use Contact Us.

At this time, we can only respond to emails sent in English, Chinese, Japanese, or Korean.

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First name

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Email address *

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Developer account ID *

App package name *

Which alternative billing program are you looking for help with? Please select all that applies. *

How can we help? *

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Alternative billing and external offers program questions

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