When you navigate to a place, you can hear voice directions. Learn how to fix voice navigation problems on your mobile devices.
Step 1: Turn on your device’s volume.
- Make sure that your phone or tablet’s volume is on and not muted. After you start navigation, turn up your volume.
Step 2: Make sure voice is turned on in the Maps app.
- On your Android phone or tablet, open the Google Maps app
.
- Start navigation.
- At the top right, you should see Sound
. If you don’t see this, tap Mute
Sound
. Google Maps should start talking.
Step 3: Turn up the volume in the Maps app.
- On your Android phone or tablet, open the Google Maps app
.
- Tap your profile picture or initial
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Navigation settings
Voice level.
- Choose Louder.
Step 4: Choose which speakers to use.
- On your phone or tablet, turn on Bluetooth.
- Pair your phone or tablet to your car.
- Set the source for your car's audio system to Bluetooth.
- On your Android phone or tablet, open the Google Maps app
.
- Tap your profile picture or initial
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Navigation settings.
- Choose an option:
- To hear navigation from your car speakers, turn on Play voice over Bluetooth.
- To hear navigation from your phone or tablet’s speaker, turn off Play voice over Bluetooth.
- Notes:
- On Google Maps for Android version 9.13 and up, you can play a test sound. To play a test sound, open the Google Maps app
your profile picture or initial
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Navigation settings
Play test sound. You'll hear "This is what it will sound like when navigating with Google Maps."
- If you want to charge your phone or tablet, use a charging-only USB cable or a power adapter. Connect it to an outlet or cigarette lighter.
- On Google Maps for Android version 9.13 and up, you can play a test sound. To play a test sound, open the Google Maps app
- Notes:
Step 5: Download voice directions.
- Sometimes voice directions aren’t downloaded or must be updated on your phone or tablet. When this happens, you’ll hear a chime instead of voice directions.
- Make sure you're connected to the internet. If you have a strong internet connection, voice directions will download faster.
- Get directions.
- Use the Google Maps app as you normally would. Voice directions are downloaded while you have the Maps app open.
- When the voice directions download is complete, you'll hear directions instead of chimes when navigating to a place.