Featured Article

Hank Green reckons with the power — and the powerlessness — of the creator

Green talks creator solidarity, loneliness on social media, and the businesses behind it all

Kommentar

An illustration of Hank Green atop a pink patterned background
Image Credits: Bryce Durbin/TechCrunch

Hank Green has had a while to think about how social media has changed us. He started making YouTube videos in 2007 with his brother, novelist John Green, at a time when the first iPhone was in development, Myspace was still relevant and Instagram didn’t exist. Seventeen years later, posting videos on the internet is no longer just a hobby, but a $250 billion industry. And yet, after all this time, the Green brothers remain two of the longest-tenured and most respected creators in the game.

Now, in a time of addictive infinite scrolling and increased loneliness, Hank has grown pensive about his role as a content creator. But Green isn’t an ordinary creator — he’s started so many companies and projects online that fans created a website counting how many days it’s been since he’s started something new.

Green founded the crowdfunding platform Subbable, which Patreon acquired in 2015, and he co-founded the companies DFTBA (an e-commerce company for creators) and Complexly (an educational media company). He was CEO of both of those companies until 2023, when he stepped down after he was diagnosed with Hodgkin lymphoma. Fortunately, Green is now in remission. He even performed a standup comedy special about the experience of cancer treatment, because he’s Hank Green, and even chemotherapy can’t stop him from making new things.

Green’s experience running startups, coupled with his tenure as a creator, gives him a valuable perspective on where the creator economy is going. As the downsides of social media become more obvious, Green is thoughtful about the power and attention that creators command.

On one hand, the Green brothers have shown that social media can be used to change the world for the better. The brothers grew their fanbase of millions and harnessed their online community for good, from fundraising with Partners in Health for a maternal health center in Sierra Leone, to persuading pharmaceutical company Danaher to lower the price of life-saving tuberculosis tests. Aside from their main channel vlogbrothers, the Greens also founded Crash Course, a free, educational YouTube channel with 15.7 million subscribers, which has become ubiquitous in American classrooms.

But for all the good that the internet can do, it’s still isolating. If you’re feeling lonely, it’s a lot easier to keep scrolling TikTok than to call a friend.

“I am part of this problem — it’s not just the algorithms; it’s the content,” Green told TechCrunch. “I have been trained by the algorithms and by my colleagues to be extraordinarily good at grabbing and holding people’s attention. I hope I use that skill for good, but I also use it for distracting people from whatever else they would be doing.”

Creators of Green’s stature have a lot of power — they can reach millions of people at the push of a button. But they’re making those connections on the platforms’ turf, whether that’s TikTok, YouTube or Instagram.

“I think I feel my power more than [social media executives] do, because I have more direct connection to audience, so I see the impact in a way that they don’t,” Green said. “When I’m talking to people who are making really big, important decisions at these platforms, they very much want to believe that they aren’t important, and I don’t get that luxury of believing that I am not that important, because I get people who say, ‘You know, that video you made really hurt me,’ or ‘That video helped.’”

Investing in creators

At this year’s VidCon — the online video conference that the Green brothers co-founded in 2010, then sold to Paramount — the creator economy is navigating its increased attention from the broader tech world. In the expo hall, teenagers are still cosplaying as Hatsune Miku and lining up for meet-and-greets with Minecraft YouTubers. But the scene is different upstairs on the “industry track,” where venture capitalists like Slow Ventures’ Megan Lightcap are detailing the strategy behind investing in creators, and MatPat explains how he managed to become one of the first creators to successfully sell their company.

All creators are business owners, but Green goes beyond what’s standard. During the industry’s boom in VC funding, Green thought about investing in tools for creators, which makes sense given his background in founding Subbable.

“Honestly, in that moment, I was like, ‘I should have done this. I should have started a fund,’” he said. “Not that I didn’t have other stuff to do … and it turns out it’s very good I was too distracted, because probably I would’ve lost a bunch of people’s money, because it’s hard to build businesses at all.”

That’s especially true for the creator economy, where there are so many different kinds of creators whose needs are ever-changing.

“Creators are so diverse in their needs that, to create a product that is scalable — and that doesn’t cost a ton of money trying to individualize itself for each individual creator — you end up creating a bad product,” Green said.

In some cases, VCs have decided to invest in creators like they’re individual startups. Other companies like Spotter give creators upfront capital in exchange for the ad revenue from their back catalog on YouTube. Green is interested in these funding models, though he describes investing in content creators as “deeply antithetical to the Silicon Valley VC playbook.” That’s not because he doesn’t believe creators are a good investment, but because creators don’t scale at the same speed as the kind of startups that typically attract VCs.

“This is just regular investing,” Green said. “This isn’t something that’s going to 10x.”

Even though the creator economy is less of a buzzword in Silicon Valley these days, the space is still growing — creator startups in the U.S. have already raised more money this year than all of last year, mostly because of the AI boom, which Green sees as a fad.

“My gut says that people want to connect with people,” he said. “A relationship with a creator is already artificial in some way. … But I don’t think AI will be that good at building audiences.”

Creators wrestle with platforms’ power

Creators navigate the same challenges as any small business owner, but they’re also subject to the unpredictability of social platforms and consumers’ changing interests. These Big Tech companies are incentivized to generate as much engagement as they can, and if a small tweak to an algorithm can mean your videos stop showing up on TikTok’s For You page, then creators are left feeling helpless. And if a creator loses access to their account — sometimes via coordinated reporting campaigns by bad actors — it’s not likely they’ll be able to get in touch with someone from the platform to help.

Green tried forming a trade organization called the Internet Creators Guild in 2016, but it only stayed afloat for three years — it’s proven challenging to form a unified advocacy body for creators, since the industry is so decentralized.

“[SAG-AFTRA members] do the same job for the same few companies, but we all do very different jobs for the same companies,” Green said, referring to creators’ dependence on platforms like YouTube, TikTok, Instagram and others. “A person doing textile art and then selling it on Etsy has a very different set of needs than a musician.”

“There are some things that everyone agrees on — like, there should be recourse when your account stops existing,” Green said. “If I lived in a town and started a business there, the town shouldn’t be able to just come and put a bike lock on my door and say, ‘You don’t own that business anymore.’”

Even creators who watch their star rise live with the anxiety that they might not always retain their audience. That’s a power that social media platforms have over the creators who make their apps worth our time.

“The bad part of TikTok — being that you’re infinitely replaceable — is also the good part of TikTok,” he said. “People are so easy to discover. Talent discovery has never been this powerful.”

Andy Warhol’s adage about our 15 minutes of fame has never been more realistic. Characters like Reesa Teesa, the “Hawk Tuah” girl and the Four Seasons Orlando baby capture our attention, then rush to sign with talent agencies and try to turn their one shining moment into a full-fledged career. But the speed at which these people become household names — at least temporarily — is evidence of a growing anxiety among creators that their fortune could run out.

And then there’s creators like Hank Green. He was there when you were a kid struggling with biology, he’s still here when he pops up on your TikTok with a weird science fact, and hopefully, he’ll stick around a while longer.

More TechCrunch

Tags

Web browser and search startup Brave has laid off 27 employees across the different departments, TechCrunch has learned. The company confirmed the layoffs but didn’t give more details about the…

Brave lays off 27 employees

Zepto co-founder Aadit Palicha told a group of analysts and investors on Tuesday that the three-year-old Indian delivery startup anticipates growth of 150% in the next 12 months, a remarkable…

Zepto, snagging $1 billion in 90 days, projects 150% annual growth

VerSe Innovation, India’s content tech startup, has acquired digital marketing firm Valueleaf Group to bolster its presence in the Indian digital ad space.

India’s VerSe buys Valueleaf to boost digital marketing

Astrobotic’s Peregrine lunar lander failed to reach the moon because of a problem with a single valve in the propulsion system, according to a report on the mission released Tuesday.…

One busted valve led to the failure of Astrobotic’s $108M Peregrine lunar lander mission

Meta and Spotify are exploring deeper music integration in Meta’s Instagram app. New findings indicate the companies are testing a feature that would allow users to continuously share what music…

Meta and Instagram spotted developing a new social music-sharing feature

In Latin American countries like Brazil and Chile, messaging platform WhatsApp has become one of the most popular apps to use to buy things online. It was even the e-commerce…

How Techstars, Meta helped profitable LatAm startup Mercately raise a $2.6M seed

Before entrepreneur and investor Mike Lynch died along with six others after the yacht they were on capsized in a storm last week, the party was celebrating Lynch’s victory in…

Will HP still demand $4B from Mike Lynch’s estate?

How many times does the letter “r” appear in the word “strawberry”? According to formidable AI products like GPT-4o and Claude, the answer is twice. Large language models (LLMs) can…

Why AI can’t spell ‘strawberry’

The SEC has updated its limits to the amount of money a “qualified venture fund” can raise to $12 million from $10 million.

The SEC just made life a little easier for smaller VCs

Tinder removed the U.S. military ads, saying the campaign violated the company’s policies.

The US military’s latest psyop? Advertising on Tinder

Welcome to TechCrunch Fintech! This week, we’re looking at the craziness that is Bolt’s proposed fundraise, how much money Synapse’s founder has raised for his new venture, just how much…

Just how much cash does Stripe have?

In an effort to improve its security measures, Lyft announced Tuesday a new rider verification pilot program to help drivers verify riders’ identities and ensure that they are indeed who they say…

Lyft follows in Uber’s footsteps with a rider verification program

Update: The Polaris Dawn launch has been pushed back a day and is now planned for Wednesday, August 28 after a helium leak was detected ahead of its takeoff. After…

Polaris Dawn will push the limits of SpaceX’s human spaceflight program — here’s how to watch it launch live

Meta will be shutting down Spark AR, its platform of third-party AR tools and content, effective January 14, 2025.

Creators are angered by Meta’s Spark AR shutdown, saying they’ll be out of work with little notice

Waymo said Tuesday it will start offering riders 24/7 access to curbside pickups and drop-offs at Phoenix Sky Harbor International Airport terminals 3 and 4 — yet another example of…

Waymo expands its curbside robotaxi service to Phoenix airport

Some believe open source AI is a way to break out of the familiar proprietary software quagmire that the technology has predictably fallen into. Hugging Face’s Irene Solaiman and AI2’s…

Is open source AI possible, let alone the future? Find out at TechCrunch Disrupt 2024

It’s back-to-school season, and that often means a surge in expenses. Or perhaps you’ve recently graduated and are navigating the job hunt. Either way, your wallet might be feeling the…

Students and recent grads: Save on TechCrunch Disrupt 2024 tickets

Snapchat is officially rolling out native support for iPad, the company announced in the app’s latest release notes. Since Snapchat’s launch in 2011, the social networking app has only been…

13 years later, Snapchat finally rolls out native support for iPads

At the end of the six-month effort, the startup is aiming to have prototype parts to show to NASA.

Whisper Aero is working with NASA to bring its ultra-quiet tech to outer space

A group of hackers linked to the Chinese government used a previously unknown vulnerability in software to target U.S. internet service providers, security researchers have found.  The group known as…

Chinese government hackers targeted US internet providers with zero-day exploit, researchers say

Elon Musk’s X has already declared it aims to compete with LinkedIn for job listings and PayPal for payments. Now, it wants to take on the likes of Zoom, Google…

X is testing a video conferencing tool

San Francisco-based data infrastructure startup Cribl has raised $319 million in a Series E funding tranche led by new investor GV (Alphabet’s corporate venture arm) with participation from GIC, CapitalG,…

Data infrastructure startup Cribl raises $319M at a $3.5B valuation

Apple has struck a deal with Airtel to provide the Indian telecom giant’s subscribers with exclusive offers for its music streaming service. The partnership, announced on Tuesday, will also see…

Apple strikes telecom deals to reach more users in India

GrubMarket, the $3.6 billion food delivery and supply chain startup backed by Tiger Global, BlackRock and nearly 100 other investors, has snapped up another food delivery startup on its consolidation…

Food delivery is seeing more consolidation: GrubMarket snaps up FreshGoGo

Coined as the “Everyday Influencer” platform, Mavely is a social commerce app that enables users to earn commissions by sharing and recommending products from more than 1,250 brands, including Adidas,…

Mavely’s platform for everyday influencers is taking off

Supio uses generative AI to automate bulk data collection and aggregation for legal teams. It emerged from stealth Tuesday with a $25 million investment.

Supio brings generative AI to personal injury cases

Planera, scheduling and planning software for commercial construction projects, has raised $13.5 million to expand its reach and help general contractors with more features.

Planera raises $13.5M to help solve the gnarly problem of scheduling for construction contractors

The world of metal 3D printing has been in-flux this past year, the most notable example being Nano Dimension’s acquisition of Desktop Metal.

Markforged adds metal printing to its industrial 3D printer

nOps sells software designed to “optimize” the budgets that businesses allocate to cloud products and services.

nOps lands $30M to optimize AWS customers’ cloud spend

When Pavel Durov, founder and CEO of messaging app Telegram, was arrested on August 24, French authorities did not respond to requests for comment. The secrecy of pre-trial investigations and…

Paris court explains why it’s arrested Telegram founder Pavel Durov