The DDC Group

Discover how machine learning and automation can revolutionize your supply chain. Join DDC FPO and FreightWaves on August 29th at 2pm ET for exclusive insights and strategies to stay ahead in the dynamic logistics world.

Congratulations to the DDC OS team for passing the ISO 31000:2018 and ISO 9001:2015 audits with no non-conformities. Well done on setting the standard for excellence.

Attending TRMG's Fall 2024 conference? Don’t miss your chance to hear from Joe White of The DDC Group, along with other industry professionals, as they share their expert insights.

Game mechanics are more than just a trend—they’re a strategic tool transforming operations. By incorporating game-like elements into business processes, you can enhance productivity, boost employee engagement, and optimize workflows. Explore additional insights by clicking the links below: ▪️Gamification in Logistics: https://hubs.ly/Q02LPpmz0 ▪️Gamification in the Contact Center: https://hubs.ly/Q02LPp0d0

We're #hiring a new Project Launch Coordinator, Client Experience (US). Apply today, share this post with your network, or connect with us to learn more about this exciting opportunity.

Explore the innovative solutions and emerging trends that are reshaping customer experiences in DDC FPO's latest blog post.

Our multilingual services team at DDC MLS – based in Bosnia and Serbia – recently launched their new Employee Assistance Program (EAP), prioritizing employee well-being within our organization. This initiative provides essential support services, including counseling, mental health resources, and educational sessions designed to address the unique challenges faced by our workforce. At The DDC Group, we recognize that a well-supported workforce is crucial to our success. We commend the DDC MLS HR team for their dedication to this initiative and their workplace. #WorkplaceWellness #EAP #DDCMLS #DDC

Attending the Call & Contact Centre Expo UK? Don't miss your chance to connect with our DDC OS team and explore how their innovative solutions are raising the bar for customer care.

The DDC Group leads in business process outsourcing and technology solutions across energy, retail, transportation, and more. Explore our brands: ▪️DDC AS (DDC Analytic Solutions): Advanced data orchestration & intelligent automation ▪️DDC FPO (DDC Freight Process Outsourcing): Specialized business process solutions for the shipping, logistics, and travel ▪️DDC OS (DDC Outsourcing Solutions): Expert customer experience services for retail and utilities Learn more at https://hubs.ly/Q02KvdZ30