Trigg Digital

A big round of applause to our very own, Ricky W., for becoming a Certified Salesforce #AI Associate, #Triggster! We are delighted to see Ricky hone his skills to help our clients increase productivity with the latest and greatest in generative AI, and predictive AI! Oh, and not only did Ricky smash the exam, he only needed 26% of the designated time. 🙌 #SalesforceCertified #SalesforcePartner #trailblazer #PredictiveAI #GenerativeAI #EinsteinGPT

It's our birthday, woohoo, 5 years today, huge thanks to our amazing clients, inspiring partners, and the Triggsters for a fun filled 5 years! We look forward to celebrating with you all, and we are as energised as ever to execute on our mutual plans to take over the world! 🤫 😂 🤣 😂 🤣 😂 🤣 😂 🤣 #itsourbirthday #letscelebrate #salesforcepartner #lifeattrigg

About a week ago, we had the pleasure of joining the Salesforce Midmarket Sports Day in support of Macmillan Cancer Support, a cause very close to our hearts! ❣️ We put out our best team on the day in Ricky Webber, Kristina Norvind, Laura Zuluaga, Chloe Sidwell, Ciara Morris, Stephanie Johnson, and Rianna Jordan. The BIG question is did we win, well not really, but let's just say our performance was... unforgettable! 😅 The energy was infectious, the competition friendly yet fierce, and the spirit of giving was truly inspiring with nearly £13,000 raised. Thanks to  the Salesforce ecosystem for hosting such a fun, memorable and rewarding event - look forward to next year! 🌟 #SalesforcePartner  #MacmillanCancerSupport #SportsDay #CharityEvent #TeamWork #Community #Pledge1% #partnerecosystemrocks

Delighted to announce a successful Salesforce #Communications #Cloud go live at Neos Networks, today, that will enable the #marketing and #sales teams to more effectively manage leads and opportunities with real-time actionable #insights!  📈 Huge thanks to the fantastic Lee Myall, Diane Hill, David Bruce, Ashley Holton, Matt Rees, Simon Willmott, Rob Herneman, Ruth Punton and the team for their hard work, dedication and a fun collaboration - we are super excited for the future that lies ahead, together! 🙌 We asked Lee, CEO at Neos Networks, what this means for his vision; “𝑇ℎ𝑖𝑠 𝑚𝑎𝑟𝑘𝑠 𝑦𝑒𝑡 𝑎𝑛𝑜𝑡ℎ𝑒𝑟 𝑠𝑡𝑒𝑝 𝑖𝑛 𝑜𝑢𝑟 𝑑𝑖𝑔𝑖𝑡𝑖𝑠𝑎𝑡𝑖𝑜𝑛 𝑎𝑛𝑑 𝑖𝑛𝑡𝑒𝑔𝑟𝑎𝑡𝑖𝑜𝑛 𝑜𝑓 𝑡ℎ𝑒 𝑏𝑢𝑠𝑖𝑛𝑒𝑠𝑠 𝑒𝑛𝑑-𝑡𝑜-𝑒𝑛𝑑, 𝑡ℎ𝑎𝑛𝑘𝑠 𝑡𝑜 𝑡ℎ𝑒 𝑡𝑒𝑎𝑚 𝑓𝑜𝑟 𝑚𝑎𝑘𝑖𝑛𝑔 𝑡ℎ𝑖𝑠 ℎ𝑎𝑝𝑝𝑒𝑛, 𝑎𝑛𝑑 𝑡ℎ𝑒 𝑐𝑒𝑙𝑒𝑏𝑟𝑎𝑡𝑖𝑜𝑛 𝑤𝑖𝑡ℎ 𝑐𝑢𝑝𝑐𝑎𝑘𝑒𝑠 𝑎𝑛𝑑 𝑧𝑒𝑟𝑜-𝑝𝑒𝑟𝑐𝑒𝑛𝑡-𝑝𝑟𝑜𝑠𝑒𝑐𝑐𝑜 - 𝑖𝑡’𝑠 𝑎 𝑠𝑐ℎ𝑜𝑜𝑙 𝑛𝑖𝑔ℎ𝑡 𝑎𝑓𝑡𝑒𝑟 𝑎𝑙𝑙” 😅 #salesforce #golive #celebration #milestone #success #transformation #nosecco

What a week! 💫 3 reasons why we ❤️🔥Salesforce Data Cloud at Trigg… 1️⃣ Unified customer profiles to establish a true enterprise 360-degree customer view 2️⃣ Harmonised data across disparate sources for better customer experiences 3️⃣ Actionable AI-powered data-driven insights that reduce cost and increase revenue  Oh, and for the icing on the 🎂, we are now #Certified!  👏 #data #ai #crm #innovation #automation #realtime #insights #productivitygains

It must be a new day at Trigg as we welcome two new Triggsters into the mix… First up, we have the amazing Benjamin Barnett 👏, with a proven track record built over 6 years of experience in agile delivery and project management at Zoopla, Softcat plc, and Salesforce. Ben’s expertise quickly caught our eye and we can't wait to see the impact Ben will have on our client experience in the days, weeks, months, and years ahead! We asked Ben to share something fun; “I also have a love for most sports as a spectator and a competitor. I've had the incredible opportunity to play 7's rugby in major tournaments across the UK and Europe, combining my love for the game with travel and competition” 🏅 But wait, there’s more, next up we have Yunong Chen! 🎉 Yunong is joining us as an intern focused on Project & Salesforce Administration. Currently a student at UCL in her penultimate year, Yunong brings a fresh perspective and innovative ideas to our team. We asked Yunong to tell us something interesting about her; “I am an avid traveller and a photography enthusiast. I once flew a drone to capture stunning images of the Seven Sisters white cliffs. 🌍📸 Don’t miss out on your opportunity to join in the fun as #wearehiring - get in touch today! #lifeattrigg #welcometotheteam #agile #delivery #clientexperience #crm

We are thrilled to announce that Mark Hartnady has joined Trigg Digital as our Chief Technology Officer (CTO)! Mark brings over 20 years of experience in the industry, having led innovative projects at renowned companies such as Jaguar Land Rover, Sage, GlobalSign, Capgemini, and most recently, VRP Consulting. His extensive expertise, particularly as a Salesforce Certified System Architect, a Salesforce Certified Application Architect, and a Salesforce Certified CRM Analytics & Einstein Discovery Consultant, makes him the perfect fit to lead our technology and delivery teams. Welcome aboard,Mark Hartnady! We look forward to achieving great things together. Find out more below; https://lnkd.in/dZwnZ_PQ #lifeattrigg #NewCTO #TechLeadership #Innovation #ai #data #crm #salesforce #welcomeaboard

🏆⚽ EURO 2024 SWEEPSTAKE! ⚽🏆 With the Euros kicking off, Trigg is buzzing as our EURO 2024 sweepstake is officially underway! From enthusiastic cheers to some playful groans, the office is filled with anticipation. Who will emerge victorious? Will it be our new Functional Consultant, Savita Vashisth, with England, or our Commercial Manager, Kristina Norvind, with France? Our team is geared up and ready, each member drawing their team with a mix of hope and strategy. Not only are we competing on the field (well, sort of), but we're also showcasing our expertise off the field:  ⚽ Digital transformation ⚽ CRM optimisation ⚽ Data analytics  ⚽ Cloud integrations  ⚽ Strategic consulting And just to clear up any confusion – yes, all these countries are definitely playing in the Euros! 😉 We can't wait to see how the tournament unfolds and who will be crowned the office champion. May the best team (and employee) win, and let's keep the spirit high and the competition friendly. Good luck! 🏆 🎉 #lifeattrigg #EURO2024  #OfficeSweepstake #TeamSpirit #WhoWillWin #LetsGo

The excitement continues this month at Trigg!  🚀 Next up, the brilliant Savita Vashisth joins #TeamTrigg as our new Functional Consultant! With over 7+ years of experience in crafting and optimising Salesforce solutions. Savita is a results-driven functional and technical wizard with an extensive background in financial services both consulting and in-house for the likes of Mastercard. Savita's proficiency in Salesforce automation tools including CRM, CPQ, CLM, and her expertise in designing custom solutions to enhance productivity and drive business growth make her a stellar addition to our team.  😊 We asked Savita for a fun fact; “Savita used to be a Dhol player years back and was part of the famous London school of Dhol team.” Welcome, Savita! 🙌 #lifeattrigg #salesforceguru #crm #cpq #clm #innovation #welcometotheteam

🚀 Missed the Salesforce and Trigg Service Cloud Einstein AI Webinar?🚀 If you couldn't join us live, don't worry! Watch the on-demand webinar today to unlock the potential of Salesforce Einstein AI for Service excellence. https://lnkd.in/ewu_SWNi In this session, we covered: - Prebuilt AI ‘Actions’: Ready to be deployed in your Salesforce Service Cloud org (no code!) - Conversational AI example: Pre-purchase/post-service interaction - Generative Search: Connecting to knowledge in and outside of Salesforce - Conversation catch-up: Generative Summary of an interaction passed to an Agent - Reply recommendations: Using Generative AI for your Agents - Post-Call Efficiency: Saving time using Generative call wrap up These insights reveal how pre-built Generative AI features included in Salesforce Service Cloud can be deployed across your service operations. From enhancing self-service experiences on your website’s help page to boosting agent productivity in your contact centre, these pre-built tools are available today. Let's elevate your service experiences together! #AIinCustomerService #Salesforce #Webinar #ServiceOperations #TriggAIinCustomerService