“I had the pleasure of working with Mark during a major D365 digital transformation programme at Masonite. Due to his wealth of experience in his field of expertise, Mark brings a high degree of calmness, flexibility and professionalism to his work. He is an extremely methodical and structured leader with high emotional intelligence which is critical in UK Manufacturing environments. I can only hope that our paths cross again in the future as I would have no hesitation in working with Mark again.”
Über uns
With international exposure throughout my 20-year career, I am a highly accomplished…
Activity
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9 Powerful ChatGPT Prompts 95% Users Don't Know! [ Save Now ] : 1. AI-Powered Customer Service Response Purpose: Helps draft personalized…
9 Powerful ChatGPT Prompts 95% Users Don't Know! [ Save Now ] : 1. AI-Powered Customer Service Response Purpose: Helps draft personalized…
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5 Smart Frameworks Top Performers Use: Challenging problems aren’t obstacles. They're chances to showcase skills and improve! Here’s how to…
5 Smart Frameworks Top Performers Use: Challenging problems aren’t obstacles. They're chances to showcase skills and improve! Here’s how to…
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Erleben Sie
Bildung
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Bournville College
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Licenses & Certifications
Projects
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Cirrus Cloud Project
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Centrica transitioned from HP Data Centre to Cloud Solution Services hosted on Microsoft Azure and Amazon Web Services (AWS). Engaged as Release Manager to lead cutover management of various British Gas services. Assessed cutover business and technical requirements; established purpose, scope, strategy and approach; created phased release; developed business opportunity; influenced change; assembled resources; developed relationships with customers and third parties; and executed detailed…
Centrica transitioned from HP Data Centre to Cloud Solution Services hosted on Microsoft Azure and Amazon Web Services (AWS). Engaged as Release Manager to lead cutover management of various British Gas services. Assessed cutover business and technical requirements; established purpose, scope, strategy and approach; created phased release; developed business opportunity; influenced change; assembled resources; developed relationships with customers and third parties; and executed detailed cutover plan. Succeeded in creating business savings of +£2m p.a., derived from a 40% increase to productivity.
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JLP LAN Refresh Programme
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Computacenter expanded network for John Lewis Partnership (JLP) due to growth. Engaged as Lead Cutover Manager to lead cutover of JLP LAN Refresh Programme and Cisco Switch Migration of networking infrastructure. Developed cutover strategy detailing activities for each cutover period; prepared build / migration documentation; created cutover roadmaps; developed technical deployment cutover processes; and managed business / project resources. Succeeded in enhancing performance with added…
Computacenter expanded network for John Lewis Partnership (JLP) due to growth. Engaged as Lead Cutover Manager to lead cutover of JLP LAN Refresh Programme and Cisco Switch Migration of networking infrastructure. Developed cutover strategy detailing activities for each cutover period; prepared build / migration documentation; created cutover roadmaps; developed technical deployment cutover processes; and managed business / project resources. Succeeded in enhancing performance with added capability and improving service levels, saving £2m p.a. and reducing reported hardware faults by 40%.
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Customer First Project
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Capita partnered with Birmingham City Council to deliver lifecycle business transformation and ICT support services for private / public sectors clients as part of Customer First initiative. Engaged as SAP Cutover Manager to lead cutover. Assessed requirements and developed scope; created cutover strategy and roadmaps for business readiness activities; migrated interface connectivity between SAP and 3rd party environments; managed risk; and oversaw integration and flow of development, testing…
Capita partnered with Birmingham City Council to deliver lifecycle business transformation and ICT support services for private / public sectors clients as part of Customer First initiative. Engaged as SAP Cutover Manager to lead cutover. Assessed requirements and developed scope; created cutover strategy and roadmaps for business readiness activities; migrated interface connectivity between SAP and 3rd party environments; managed risk; and oversaw integration and flow of development, testing and plan releases. Succeeded in delivering cutover projects and enabled savings of +£3m p.a.
Honors & Awards
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Metropolitan Police Commendation Award
Metropolitan Police
Managing multiple government projects which involved the migration from an outsourced service to an internally hosted datacentre. The service provides the core infrastructure responsible for the Parking Enforcement Solution (PES). PES is designed to be used by over 800 Metropolitan Police Traffic Wardens and Traffic Police Community Support Officers in course of their duty to
electronically record on street data using mobile handheld devices (PDAs). To plan all moves
including…Managing multiple government projects which involved the migration from an outsourced service to an internally hosted datacentre. The service provides the core infrastructure responsible for the Parking Enforcement Solution (PES). PES is designed to be used by over 800 Metropolitan Police Traffic Wardens and Traffic Police Community Support Officers in course of their duty to
electronically record on street data using mobile handheld devices (PDAs). To plan all moves
including re-engineering of all PDA hardware and Software, network connectivity and all back office systems.
Additional projects include the implementation of systems to facilitate the capture, distribution and manipulation of this data, adding functionality to the existing high profile project. The anticipated budget is approximately £1.5m. Benefits include reducing total cost of ownership by £500k a year and meeting publically stated Mayoral objectives. Projects delivered under budget and on time.
Also the investigation a third party software application offering slow performance.
Awarded the Metropolitan Police Service Operational Command Unit Commendation, for outstanding professionalism, resilience and dedication to partnership working.
Recommendations received
11 people have recommended Mark
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