Stephan Potter MBA CEng FBCS CITP CGEIT CDPSE

Delivery of a resilient Global Data Centre hosted by Level3 Communications.

Consolidation and migration of Finance/HR and additional ERP service modules to MS Dynamics AX 2012 from AX v4.0, Agresso & IRIS.

Resilient MPLS WAN delivery to 12 sites globally.

Upgrade the 3000 user estate to Windows 10 and roll-out BitLocker disk encryption. Migration of on-premise Exchange, Lync and SharePoint to Office365, implementation of ADFS Single Sign-On (SSO) and migration to Microsoft Azure. Upgrade on-premise System Center Configuration Manager to 1706 with integration to InTune and Apple DEP for deployment of iOS devices. Installation and configuration of Parallels Mac Management for SCCM to enable FileVault disk encryption to the MacOS device estate.

SQL Data Warehouse migration to Azure SQL including Data Dictionary, Data Factory, Data Lake and preparation for Internet of Things (IoT), “Big Data”, Machine Learning, PowerBI data analytics, Business Dashboards replacing legacy DB2 Blu and CognosBI.

Application migration between Data Centres. Design a Master Application Matrix, mapping the typical architecture assets including:
• Business capabilities, organisation functions/roles, and business processes
• Applications, interfaces and relationship to business capabilities/processes
• Data concepts/entities and relationship to applications
• Infrastructure technologies and relationship to applications

RFI/RFP process for an Application Migration Partner to assist with 120… Mehr zeigen

Application migration between Data Centres. Design a Master Application Matrix, mapping the typical architecture assets including:
• Business capabilities, organisation functions/roles, and business processes
• Applications, interfaces and relationship to business capabilities/processes
• Data concepts/entities and relationship to applications
• Infrastructure technologies and relationship to applications

RFI/RFP process for an Application Migration Partner to assist with 120 discreet application migration with varying complexity. Accenture were chosen through a vigorous technical workshop & presentation programme. Utilising their “R6 Transform” (Remove, Rationalise, Re-engineer, Relocate, Remediate and Remain) methodology, map out a programme delivery of works.
Weniger anzeigen

Migration of on-premise Exchange, Lync and SharePoint to Office365, implementation of ADFS v3.0 Single Sign-On (SSO) and migration to Microsoft Azure.

Delivery of LiveOps - an industry-leading cloud contact center platform enabling interaction across every channel – voice, email, chat, SMS, Facebook and Twitter, ensuring a top-quality customer experience with cloud flexibility, intelligent multichannel routing, real-time reporting, interaction recording and the highest cloud security standards.

Virtualisation and consolidation of Server/storage infrastructure reducing server count from 120 to 35, reduction in licencing, computing resources and administrative overhead.

In-house designed Claims Management System – “cView” (CRM/Workflow) written in Microsoft .Net (ASP.Net/C#/VB.Net code) utilising MVC4, AJAX, Entity Framework and MS SQL Server. Workflow engine built utilising Windows Communication Foundation (WCF) and Windows Workflow Foundation (WF) for .NET Framework 4
Migration of all Product Lines PPI, PBA, S&I (Savings & Investments), Pensions and Endowments to “cView” from “Access”, a legacy MS-Access system.
3rd party connectivity via Web Services… Mehr zeigen

In-house designed Claims Management System – “cView” (CRM/Workflow) written in Microsoft .Net (ASP.Net/C#/VB.Net code) utilising MVC4, AJAX, Entity Framework and MS SQL Server. Workflow engine built utilising Windows Communication Foundation (WCF) and Windows Workflow Foundation (WF) for .NET Framework 4
Migration of all Product Lines PPI, PBA, S&I (Savings & Investments), Pensions and Endowments to “cView” from “Access”, a legacy MS-Access system.
3rd party connectivity via Web Services for data interchange utilising XML based API.
API integration with Adobe EchoSign (now Adobe Sign) for electronic signatures.
API integration with “LiveOps”, a SaaS based Cloud Contact Centre for 300 call centre users replacing on-premise predictive/power dialling solution.
API integration with voice analytics solution to review call recordings and search for specific phrases fulfilling compliance and regulatory requirements.
Weniger anzeigen

Global migration/consolidation of SAP R/3 from Oracle to MS-SQL for FI/CO, BEW, HR & NetWeaver.

Delivery of Remedy Service Desk to 18 sites and 2200 users globally.

Global rollout of Windows 2000 Active Directory domain and Exchange 2000 following a 11 site acquisition. Migrated 2200 AD and Exchange accounts to a single AD forest for 18 sites globally.

Application support, upgrade, secure, oversee annual penetration testing/remediation and test business continuity/disaster recovery for a bespoke biometrics solution (IAFS) designed by Sagem for fingerprint recognition delivered to secure GPRS mobile handheld devices and secure (air-gapped) Windows PC’s at all UK Border entry points and Immigration Offices. IAFS was connected to the Police National Computer (PNC) system and Warnings Index (WI) for UK security provisions for Five-Eyes… Mehr zeigen

Application support, upgrade, secure, oversee annual penetration testing/remediation and test business continuity/disaster recovery for a bespoke biometrics solution (IAFS) designed by Sagem for fingerprint recognition delivered to secure GPRS mobile handheld devices and secure (air-gapped) Windows PC’s at all UK Border entry points and Immigration Offices. IAFS was connected to the Police National Computer (PNC) system and Warnings Index (WI) for UK security provisions for Five-Eyes intelligence agencies. Weniger anzeigen

Migration from legacy BT ISDN WAN to MPLS WAN for 60 sites nationally. Programme delivered on-time, on budget and realised expected financial benefits 3 months early.