The Federal Trade Commission is investigating ChatGPT over allegations that it harmed consumers by publishing false information.
The company behind the highly popular artificial intelligence app, OpenAI, was sent a 20-page letter from the FTC on Thursday demanding extensive records. The San Francisco-based company was given 14 days to comply. It also demanded that the company refrain from altering or destroying any documents in its possession.
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"Accordingly, You must suspend any routine procedures for Document destruction and take other measures to prevent the destruction of Documents in Your possession, custody, or control that are in any way relevant to this investigation," the letter reads.
The request for documents goes back to June 1, 2020.
The investigation follows recent demands the FTC has handed down to other Silicon Valley giants Meta, Amazon, and Twitter for allegedly violating consumer protection laws.
OpenAI has received multiple complaints that ChatGPT provided false and defamatory information about people, including citing nonexistent news articles. The FTC is also demanding the company reveal how it addresses working on its products' tendency to make up information to answer questions it doesn't have answers to.
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The main concern of the FTC is the alleged publishing of potentially damaging, false information about people. The document demanded to know what measures were being taken to mitigate the problem of publishing false personal information.
The investigation is the first major regulatory move regarding ChatGPT as lawmakers struggle to outline a regulatory framework for the emerging technology.