**updated: removing 1 star-- second order didn't go as well. :/
I've had two Fire TV Stick 4K's for about 4 years.
They work well, but the remotes are very worn. While looking for new Amazon brand remotes, I found this listing for the certified refurbished 4K Max.
I tried the new Fire TV Stick 4K about six months ago; it worked horribly with my Amazon Recast, so back it went.
I figured I'd give the Fire TV Stick 4K Max a try... 2 GB ram and 16 GB storage is double my regular 4K's.
And, I am glad that I did!
Set up was a breeze, as usual.
Set up was supposed to duplicate my old Fire Stick... it missed a few apps, but that was easy enough to fix. Yes, it installs all of Amazon's free streaming apps. (If you don't like them, click the Menu button (three bars) and click "Hide from Your Apps".
I currently have 25 apps installed on the 4K Maxand still have 6.4 GB left of the 13 GB available for storage on the 4K Max.
The 4K Max is fast and comes with a new style remote- a few more keys,including a button to take you directly to your recent apps and another for scrolling Live TV guides!
The 4K Max is responsive and everything runs a little bit quicker. Apps that were a bit sluggish before are improved.
I was impressed enough with the new 4K Max, that I've ordered another one to replace my other 4K. ;)
* * * * *
I received the second 4K Max. I cannot complete a set up without Errors... through the parental controls and app offers at the end. I've factory reset three times. Same non-descript Error messages.
Aannndddd... I cannot request a Return w/Replacement. Just a Return. Sure I can order another refurb 4K Max, but the price has almost doubled since the weekend.
One hour on Live Chat accomplished nothing.
Disappointing, for sure.
This one is going back. I'll do without.
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Same device available in New condition
Testing and Inspection Process
Each pre-owned device goes through a full diagnostic test, thorough cleaning and inspection, secure data wipe, and replacement of any defective parts identified in testing (where applicable).
This device was tested by Amazon
Battery: Tested and charged, if applicable
Software: Updated during testing
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Climate Pledge FriendlyProducts with trusted sustainability certification(s). Learn morePRODUCT CERTIFICATION (1)
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Climate Pledge FriendlyProducts with trusted sustainability certification(s). Learn morePRODUCT CERTIFICATION (1)
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Climate Pledge FriendlyProducts with trusted sustainability certification(s). Learn morePRODUCT CERTIFICATION (1)
Reducing CO2 products reduce their carbon footprint year after year. Certified by the Carbon Trust.
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Climate Pledge FriendlyProducts with trusted sustainability certification(s). Learn morePRODUCT CERTIFICATION (1)
Reducing CO2 products reduce their carbon footprint year after year. Certified by the Carbon Trust.
Our most powerful
4K streaming stick
Level up your 4K Ultra HD entertainment with a powerful 2.0 GHz quad-core processor for lightning-fast app starts, next-gen Wi-Fi 6E support for smoother streaming, and double the storage for even more downloads. Choose from over 1.5 million movies and TV episodes and control it all with the press of a button. Plus, Fire TV Ambient Experience brings atmosphere to any room.
Wi-Fi 6E Support
Fire TV Ambient Experience
Dolby Vision.Atmos
HDR10+
16GB Storage
Press and Ask Alexa
Smart Home
Cloud Gaming
Unlock a complete
4K Ultra HD experience
From playoffs to premieres, experience it all like you're there with support for cinematic 4K Ultra HD. Experience vivid color and brightness with support for Dolby Vision and HDR 10+, and immersive sound with Dolby Atmos. Add compatible Echo speakers for a complete Alexa Home Theater.
Smoother 4K streaming
in any home
Our first-ever streaming stick with Wi-Fi 6E support for ultra-smooth 4K streaming—even in homes with multiple devices connected to the internet. To use Wi-Fi 6E, you’ll need a compatible router like eero Pro 6E. Fire TV Stick 4K Max works with earlier wifi routers, too.
Wi-Fi 6E support
Improves upon the connectivity of Wi-Fi 6 for smoother streaming across multiple devices in your household.
Faster speeds
6 GHz spectrum delivers faster speeds and lower latency for smoother streaming and super-responsive gaming.
Tri-band
Supports 2.4 GHz and 5 GHz bands, and the new 6 GHz band making it easier to access and enjoy 4K content.
Fire TV Ambient Experience
Stunning artwork
Choose from over 2,000 works of fine art, or use AI Art [Public Preview] to design your own masterpiece. You can ask Alexa to generate an original image, then decide on a unique painting style. You’re only limited by your imagination.
Helpful widgets
Stay informed with customizable Alexa widgets like Calendar, To-Do's, Weather, and many more.
Instant ambiance
Turn your TV into a display for beautiful art by tapping the Alexa button on your remote and selecting Ambient Experience from the Shortcuts Panel. Or, just press and ask Alexa to ‘Launch Ambient Experience’.
From smart home control
to smart living
Control compatible smart home devices right from your TV. You can press and ask Alexa to do things like show Live View Picture-in-Picture camera feeds without interrupting your show, check the weather, order a pizza, and stream music. And Fire TV is always getting smarter with new Alexa Skills and voice functionality. Learn more about compatible smart home devices.
“Alexa, show my front door camera.”
Light
Lock
Smart Camera
Sound Bar
Smart Plug
Thermostat
The most storage
in a Fire TV Stick
Fire TV Stick 4K Max has 16GB of storage—
double the 8GB of storage in Fire TV Stick 4K,
and our other streaming sticks. That means you can
download more streaming apps, more games, and
more content.
Over 1.5 million movies
and TV episodes
Enjoy favorites from Netflix, Prime Video, Disney+, Max, Apple TV+, Peacock, STARZ, Paramount+, and others. Stream live TV, news, and sports, and even watch for free with Pluto TV, Amazon Freevee, YouTube, and more. Plus, play millions of songs through services like Amazon Music and Spotify.
Subscription fees may apply.
Alexa Voice Remote Enhanced
Control your compatible TV, soundbar, and receiver with dedicated power, volume, and mute buttons. You can also surf live TV with dedicated channel buttons and get to your favorite shows and movies faster with preset app shortcuts (app buttons may vary). It’s expansive control and easy navigation without juggling multiple remotes.
Next level gaming.
No console required.
No matter what kind of gaming you’re into, Games on Fire TV has you covered. Play games like you stream movies with Amazon Luna or download games from the Appstore. If you’re an Amazon Prime member, you can play a rotating selection of games free on Luna.
Get smooth, fluid gameplay and fast-rendering graphics with a 850MHz GPU. Switch to low-lag cloud gaming with Auto Low Latency Mode support. Play your favorite games on Luna, Amazon’s cloud gaming service, with a subscription and Luna Controller (sold separately).
Simple to set up and use
Step 1
Plug Fire TV Stick 4K Max directly into your HDMI input.
Step 2
Attach power cable, and plug into
wall outlet.
Step 3
Pair remote with TV, connect to
internet, and enjoy.
Designed for Sustainability
We make our devices more sustainable—from how we build them to how customers use and retire them.
Energy
Low Power Mode reduces energy consumption when idle, except in certain situations. We also invest in renewable energy equivalent to this device's electricity usage.
Trade-in and Recycle
Built to last. But when you're ready, you can trade-in or recycle your devices. Explore Amazon Second Chance.
Technical details
Fire TV Stick 4K Max (2nd Gen)
|
Size |
99 mm x 30 mm x 14 mm (only housing)
|
|
Weight |
43.5 g |
|
Processor |
Quad-core 2.0GHz |
|
GPU |
850MHz |
|
Storage |
16GB |
|
Wifi |
Wi-Fi 6E tri-band: 802.11 a/b/g/n/ac/ax (2.4GHz, 5GHz, and 6GHz) |
|
Bluetooth |
Bluetooth 5.2 + BLE |
|
Voice Support |
Yes, with the Alexa Voice Remote Enhanced (included) or free Fire TV app (available for download on Fire OS, Android, and iOS) |
|
IR device control with included Alexa Voice Remote Enhanced |
The included Alexa Voice Remote Enhanced can control Fire TV Stick 4K Max and certain functions (such as power and volume) on a wide range of compatible IR-enabled devices, including TVs, soundbars and A/V receivers. Note: Certain functions may not be available on some IR-enabled devices. |
|
Cloud Storage |
Free cloud storage for digital content purchased from Amazon |
|
Ports |
HDMI 2.1 output with ARC input support, micro USB |
|
Audio Support |
Dolby Atmos, 7.1 surround sound, 2-channel stereo, and HDMI audio pass through up to 5.1. |
|
4K Support |
To watch movies and TV shows in 4K Ultra HD, you need a compatible Ultra HD TV. All services may not be available in 4K/HDR. Certain services are subject to change at any time, may not be available in all areas, or in 4K/HDR, and may require separate subscriptions. Learn more about services. |
|
Content formats supported |
Video: Dolby Vision, HDR 10, HDR10+, HLG, H.265, H.264, VP9, AV1; Audio: xHE-AAC, AAC-LC, AAC+, eAAC+, AAC-ELD, MP3, AMR-NB, FLAC, PCM/WAV, Vorbis, Dolby AC3, eAC3 (Dolby Digital Plus), Dolby Atmos (EC3_JOC), Dolby AC4, Dolby MAT, Dolby TrueHD pass-through, MPEG-H pass-through, DTS passthrough, DTS-HD passthrough (basic profile); Photo: JPEG, PNG, GIF, BMP |
|
Output resolution supported |
2160p, 1080p and 720p up to 60 fps |
|
System requirements |
High-definition television with available high-speed HDMI input, high-speed internet connection via wifi. Wi-Fi 6E router needed for Wi-Fi 6E support. Auto-Low Latency Mode is included in the HDMI 2.1 standard. |
|
TV compatibility |
TV must support minimum HDCP requirements for protected content playback. Compatible with 1) 4K UHD TVs with HDMI capable of 2160p at 24/25/30/50/60 Hz and HDCP 2.2 or 2) high-definition TVs with HDMI capable of 1080p or 720p at 50/60 Hz. Learn more about high-definition. |
|
Warranty and service |
1-year limited warranty and service included. Optional 1-year, 2-year, and 3-year extended warranty available for U.S. customers sold separately. Use of Fire TV is subject to the terms found here. This device receives the same limited warranty as a new device. Learn more about Certified Refurbished Amazon devices |
|
Content availability |
Certain apps and services are subject to change or withdrawal at any time, may not be available in all areas and languages, and may require separate subscriptions. |
|
Accessibility features |
VoiceView screen reader enables access to the vast majority of Fire TV features for users who are blind or visually impaired. Watch videos and TV shows with closed captioning displayed. Captions are not available for all content. You can also listen to Fire TV with compatible Bluetooth headphones. Learn more about compatibility. |
|
Included in the box |
Fire TV Stick 4K Max, Alexa Voice Remote Enhanced, power cable and power adapter, HDMI extender cable for Fire TV Stick 4K Max (2nd Gen), 2 AAA batteries, Quick Start Guide |
|
Software Security Updates |
This device receives guaranteed software security updates until at least four years after the device is last available for purchase as a new unit on our websites. Learn more about these software security updates. If you already own a Fire TV, visit Manage Your Content and Devices for information specific to your device. |
Alexa Voice Remote Enhanced
|
Size |
38 mm x 157 mm x 17 mm |
|
Weight |
51 g (without batteries) |
|
Batteries |
2 AAA (included) |
|
Technology |
Bluetooth and infrared |
|
Compatibility |
Fire TV Stick 4K Max (2nd Gen), Fire TV 2-Series, Fire TV 4-Series, Fire TV Omni Series, Fire TV Omni QLED Series, Fire TV Cube (3rd Gen) |
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