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Arlo Pro SmartHub - Arlo Certified Accessory - Connects Arlo Cameras to Wi-Fi, Works with Arlo Ultra 2, Ultra, Pro 5S 2K, Pro 4, Pro 3, Pro 2, Floodlight, Essential & Video Doorbell Cameras - VMB4540

4.0 4.0 out of 5 stars 847 ratings
Amazon's Choice highlights highly rated, well-priced products available to ship immediately.
Amazon's Choice in Home Security Systems by Arlo

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Pro SmartHub
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Purchase options and add-ons

Brand Arlo
Model Name VMB4540-100NAS
Connectivity Technology Powerline
Special Feature day-and-night-camera

About this item

  • The Arlo Pro SmartHub securely connects Ultra 2, Ultra, Essential, Pro 4, Pro 3, Pro 3 Floodlight Camera, Pro 2, Pro, Arlo Wire-Free, Video Doorbell and Audio Doorbell to the Internet.
  • The smart hub will provide long range connectivity for your cameras.
  • Features included Wi-Fi 2.4 GHz, Wave. Zigbee, and ardor Ready, local backup, smart siren and expanded coverage through additional base stations.
  • Connect a Micro SD Drive to the Smart Hub for local video backup.
  • What's in the Box: (1) SmartHub, (1) Power Adapter, (1) Ethernet Cable, (1) Quick Start Guide, and (1) Arlo Window Decal
  • Official certified accessory – designed and developed by Arlo
  • Compatible with Essential, Pro 5S 2K, Pro 4, Pro 4 XL, Pro 3, Pro 2, Pro, Ultra 2, Ultra, Ultra 2 XL, Essential Indoor, Video Doorbells, and Floodlight Cameras
See more product details

Customer ratings by feature

Picture quality
3.7 3.7
Night vision
3.6 3.6
Motion detection
3.6 3.6
Value for money
3.2 3.2

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From the manufacturer

Arlo Pro SmartHub

A Separate Secure Network for Arlo Cameras and Video Doorbells

The Arlo Pro SmartHub connects your Arlo cameras and video doorbells to the Internet via your home router for added security and storage. This Hub also gives you connectivity with longer range and better battery life. Plus, you’ll be able to store videos locally on a USB Type A 2.0 and live stream higher quality videos in real time since your cameras and video doorbell will be on the same network as your Hub.

Arlo Pro SmartHub VMB4540
Arlo Ultra SmartHub VMB5000

Compatible with

  • Ultra 2, Ultra
  • Pro 5S 2K, Pro 4, Pro 3, Pro 3 Floodlight
  • Essential, Essential Spotlight
  • Essential Indoor
  • Essential Wired Doorbell, Essential Wire-Free Doorbell

Product information

Technical Details

Additional Information

Warranty & Support

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Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.

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Arlo Pro SmartHub - Arlo Certified Accessory - Connects Arlo Cameras to Wi-Fi, Works with Arlo Ultra 2, Ultra, Pro 5S 2K, Pro 4, Pro 3, Pro 2, Floodlight, Essential & Video Doorbell Cameras - VMB4540


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Product Description

The Arlo Pro SmartHub securely connects your Arlo cameras to the Internet via your home router, while providing long range connectivity and better battery life for your cameras.Features include Wi-Fi (2.4GHz), Zwave, ZigBee, and ArloRF ready, local backup, smart siren and expanded coverage through additional base stations.

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Arlo Pro SmartHub - Arlo Certified Accessory - Connects Arlo Cameras to Wi-Fi, Works with Arlo Ultra 2, Ultra, Pro 5S 2K, Pro 4, Pro 3, Pro 2, Floodlight, Essential & Video Doorbell Cameras - VMB4540
Arlo Pro SmartHub - Arlo Certified Accessory - Connects Arlo Cameras to Wi-Fi, Works with Arlo Ultra 2, Ultra, Pro 5S 2K, Pro 4, Pro 3, Pro 2, Floodlight, Essential & Video Doorbell Cameras - VMB4540
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Price$99.99-15% $84.99
New Price:$99.99
$49.99$79.99-32% $168.99
List:$249.99
-33% $99.99
List:$149.99
Delivery
Get it as soon as Friday, Jul 26
Get it Jul 23 - 25
Get it as soon as Thursday, Jul 25
Get it as soon as Monday, Jul 29
Customer Ratings
Night vision
3.6
4.6
4.3
4.1
4.4
3.8
Motion detection
3.6
4.7
4.4
4.1
4.3
3.9
Tech Support
2.7
3.6
4.0
3.7
4.0
2.7
Picture quality
3.7
4.2
4.2
4.3
3.9
Easy to install
4.0
4.5
4.7
Sold By
Amazon.com
Verdi!
Esquared Trading
Amazon.com
Amazon.com
Amazon.com
power source
AC
Air Powered
Corded Electric
Battery Powered
Battery Powered
Battery Powered
video resolution
0
2K
1536x1536
1536x1536, 1:1 Ratio
2K
2K
wireless tech
Wi-Fi
Wi-Fi
Wi-Fi
Wi-Fi
Wi-Fi
Wi-Fi
viewing angle
180 degrees
180 degrees
180 degrees
160 degrees
mounting type
Wall Mount
Wall Mount
Ceiling Mount
Wall Mount
alert type
Audio and Motion
Motion Only
Motion Only
Audio and Motion

Important information

Wattage

24 watts

Customer reviews

4 out of 5 stars
4 out of 5
847 global ratings

Customers say

Customers like the picture quality of the security camera, mentioning clear videos and sophisticated motion detection. They also appreciate the ease of installation. However, some customers have reported issues with the tech support and subscription. Opinions are mixed on connectivity, performance, quality, and memory.

AI-generated from the text of customer reviews

25 customers mention "Ease of installation"20 positive5 negative

Customers find the installation of the security camera to be easy. They mention that the smart hub makes it easy to hook up the system, and the application and app works very fast.

"...Application and app works very fast." Read more

"...It was easy to connect and program to my wifi, and then link my existing cameras to the SmartHub...." Read more

"...It works well and is easy to set up but finding where to view the recordings via the app is not obvious. Once found it is easy to see each incident...." Read more

"...this is time consuming and very disappointing...." Read more

12 customers mention "Picture quality"12 positive0 negative

Customers are satisfied with the picture quality of the security camera. They mention that it has clear videos and excellent motion detection. Some say that the base station is worth it, as it stores data locally and has more sophisticated motion detection, allowing it to record motion events locally. The camera functions well and produces good quality colored videos.

"...so the cameras aren't on your "regular" wifi, and two, to record motion events locally so you're not dependent on the Arlo cloud service...." Read more

"...Once found it is easy to see each incident. The app could be improved in this area." Read more

"...The Eufy always provides a motion notification much faster. The Eufy hubs store data locally and have more sophisticated motion detection as well...." Read more

"...the Arlo Pro5s xl camera hardware functions very well with good quality colored video and the xl battery burn rate to be excellent...." Read more

36 customers mention "Performance"16 positive20 negative

Customers are mixed about the performance of the security camera. Some mention that it works great, while others say that it doesn't work with their cameras. Some say that the camera stops working with this hub after two weeks, while other say that they work fine without a subscription.

"...that they continue to sell this $100 box that DOESN'T WORK WITH THEIR APP ECOSYSTEM, because I guess they had a lot of them manufactured and can..." Read more

"...It works well and is easy to set up but finding where to view the recordings via the app is not obvious. Once found it is easy to see each incident...." Read more

"...You'd be wrong. First, half the time it won't even load the events in your library...." Read more

"Works great but I had a tough time setting it up so I could review alerts when I was away. Once I figured that out, it works as anticipated." Read more

26 customers mention "Quality"14 positive12 negative

Customers are mixed about the quality of the security camera. Some mention that it's an awesome product, while others say that it doesn't record.

"...The Reolink devices also look good, especially for someone who wants a wired, fully local system." Read more

"...this is time consuming and very disappointing. You also cannot view them remotely unless you change your network firewall setting to open up your..." Read more

"...Arlo images are good, but you have to buy this pointless hub (no internal memory, you have to use a usb, so not sure what this hub actually does) or..." Read more

"...No remote access to video library. The point is, unless you subscribe to their cloud service at $12.99/month, you are not going to like this system...." Read more

16 customers mention "Connectivity"5 positive11 negative

Customers are mixed about the connectivity of the security camera. Some mention that it connects easily, helps to connect your own network, and Boosts connectivity of cameras to the internet. However, others say that it loses its connection and stops working several times.

"...my wifi and the doorbell worked, but any camera I tried to add wouldn't stay connected. This device solved the issue." Read more

"Stores video so no subscription is needed. All my connected easily." Read more

"The base station initially did not want to connect to my internet, took multiple tries before success...." Read more

"...Connectivity ia still not reliable with this product despite a robust wifi mesh. And local playback is not available via the app." Read more

9 customers mention "Memory"5 positive4 negative

Customers are mixed about the memory of the security camera. Some mention that it stores video locally with a thumb drive, while others say that it has no internal memory and that it needs to be a subscription to their ridiculously expensive online storage program.

"...The Eufy hubs store data locally and have more sophisticated motion detection as well...." Read more

"...Arlo images are good, but you have to buy this pointless hub (no internal memory, you have to use a usb, so not sure what this hub actually does)..." Read more

"...by lightning and this replaced it perfectly and has an additional port to store pictures" Read more

"...Arlo is trying to get you to subscribe to their ridiculously expensive online storage program...." Read more

18 customers mention "Subscription"3 positive15 negative

Customers are dissatisfied with the subscription of the security camera. They mention that it's a complete waste of money, totally worthless, and disappointing. Customers also say that the images are good, but you have to buy this pointless hub.

"...The USB storage feature to record your videos locally is not worth the time or money. The app makes accessing your local recording a pain...." Read more

"...Arlo images are good, but you have to buy this pointless hub (no internal memory, you have to use a usb, so not sure what this hub actually does) or..." Read more

"This is a complete waste of money. I bought the Arlo Hub so I didn't have to subscribe to the Arlo Cloud...." Read more

"...But that was it. Totally worthless - went to Ring today -" Read more

14 customers mention "Support"0 positive14 negative

Customers are dissatisfied with the support provided by the security camera. They mention that the support is terrible, unreliable, and poor. Some customers also say that the battery life has not changed.

"...But I never could not get them to work with my cameras and could not get tech support because you only get support with a subscription...." Read more

"...Tech support was not helpful, so returning" Read more

"Terrible customer support. Disinformation either because of poor training or deliberate upsell. The product works, support doesn’t." Read more

"...of video, still require monthly charges to get useful security, no customer support, battery life has not changed, cold weather pro 4 cameras offline..." Read more

Now my Arlo 4 cameras work properly.
5 out of 5 stars
Now my Arlo 4 cameras work properly.
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Top reviews from the United States

Reviewed in the United States on June 18, 2024
Style: Pro SmartHubVerified Purchase
Installed in a few minutes and added 7 cameras and doorbell without any issues. Application and app works very fast.
Reviewed in the United States on July 16, 2024
Style: Pro SmartHubVerified Purchase
Home surveillance.
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5.0 out of 5 stars Now my Arlo 4 cameras work properly.
Reviewed in the United States on July 16, 2024
Home surveillance.
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Reviewed in the United States on March 19, 2024
Style: Pro SmartHubVerified Purchase
OK, so the purposes of this hub are twofold: one, to act as a wifi hub so the cameras aren't on your "regular" wifi, and two, to record motion events locally so you're not dependent on the Arlo cloud service. Well, it does the first one fine. The second, however, has been rendered ineffective by Arlo in their latest app update.

The current app is actually TWO apps rolled into one. If you have any newer Arlo hardware, it forces you to "upgrade" to the new app because the old app isn't compatible. The new app is apparently incompatible with a few of the very oldest Arlo cameras, but that's not unexpected. The new app has a a screen called the "feed". This is where all the latest events show up, such a motion detection by your cameras, home/away mode changes, etc. The problem with the Arlo hub is, it USED TO have motion events show up there, but Arlo changed the app so they only show video motion events that are in *cloud storage with Arlo*. Cloud storage costs $7 per camera per month. Oh, you can *access* the hub stored videos, if you're the account owner only, if you go three levels into the hub settings screen, and you know which video you want by time stamp because there's no thumbnails, and you're willing to download the video file to your phone and watch it on your phone's video player. Alternately, you can pull the USB thumb drive out of the hub and insert it into a computer and view the files that way.

The practical upshot is, Arlo nerfed the main functionality of the app with the hub because they want you to be paying a monthly fee. The fact that this renders the hub little more than a cheap wifi hub with local video backup rather than a useful part of the video surveillance system apparently does not concern Arlo. In fact, they are so unconcerned that they continue to sell this $100 box that DOESN'T WORK WITH THEIR APP ECOSYSTEM, because I guess they had a lot of them manufactured and can only get rid of them by pretending they still work with their new app mode?

The worst part is, whether the app starts up in the "old" mode or the "new" mode is stored in your user account configuration on Arlo's servers, so once you upgrade to this newer app mode, there is no way to go back. Even downloading an old version of the app that doesn't HAVE the new version rolled into it doesn't work, because it simply won't let you log in. If you're using the old version now and don't upgrade, this hub will probably work fine for you. At least it'll work fine FOR NOW. At some point you know Arlo will force people into the new app ecosystem in order to push their monthly cloud service, and at that point, the hub will be pointless.
75 people found this helpful
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Reviewed in the United States on March 8, 2024
Style: Pro SmartHubVerified Purchase
The smart hub saved me from buying the on line exorbitantly priced storage. It works well and is easy to set up but finding where to view the recordings via the app is not obvious. Once found it is easy to see each incident. The app could be improved in this area.
2 people found this helpful
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Reviewed in the United States on September 9, 2023
Style: Pro SmartHubVerified Purchase
This hub was purchased to replace another hub purchased directly from Arlo. The Arlo support people will keep making you jump through hoops proving a device has failed until you give up. The hub purchased from Arlo was in use less than two months. Good strategy Arlo for not honoring your warranty, but this will cost you customers. I purchased a Eufy camera and hub after this experience. The motion detection has been much faster and the image quality is better. I have both an Arlo camera and a Eufy doorbell on our front porch. The Eufy always provides a motion notification much faster. The Eufy hubs store data locally and have more sophisticated motion detection as well. The Reolink devices also look good, especially for someone who wants a wired, fully local system.
8 people found this helpful
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Reviewed in the United States on May 30, 2024
Style: Pro SmartHubVerified Purchase
Works great but I had a tough time setting it up so I could review alerts when I was away. Once I figured that out, it works as anticipated.
Reviewed in the United States on May 10, 2024
Style: Pro SmartHubVerified Purchase
Recently my Arlo Pro2 system stopped working. Before buying a completely new system, I wanted to try replacing the SmartHub. It was easy to connect and program to my wifi, and then link my existing cameras to the SmartHub. The unit has a single light that is either blue or red, clearly indicating whether it is connected and operational, not like the original SmartHub that had three green lights. Definitely a more user-friendly upgrade.
4 people found this helpful
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Reviewed in the United States on June 4, 2024
Style: Pro SmartHubVerified Purchase
easy as can be to set up with your smart phone

Top reviews from other countries

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Cliente de Amazon
5.0 out of 5 stars Todo llego muy bien
Reviewed in Mexico on May 24, 2024
Style: Pro SmartHubVerified Purchase
En un inicio lo adquirí solamente para que una mis cámaras Ultra pudiera funcionar, pero ha funcionado mejor de lo que esperé, me ha ayudado a que en las demás cámaras ( Arlo 4 ) pueda sacarles todo el provecho, pues ahora tengo transmisión en 2K en vivo, además de que el tiempo de respuesta de las cámaras mejoró muchísimo
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Cliente de Amazon
5.0 out of 5 stars Todo llego muy bien
Reviewed in Mexico on May 24, 2024
En un inicio lo adquirí solamente para que una mis cámaras Ultra pudiera funcionar, pero ha funcionado mejor de lo que esperé, me ha ayudado a que en las demás cámaras ( Arlo 4 ) pueda sacarles todo el provecho, pues ahora tengo transmisión en 2K en vivo, además de que el tiempo de respuesta de las cámaras mejoró muchísimo
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Amazon Customer
5.0 out of 5 stars Practical and use friendly
Reviewed in Canada on January 2, 2024
Style: Pro SmartHubVerified Purchase
Very good. Works well, easy to install.
Brad Oliver
5.0 out of 5 stars Excellent system, easy to install and easy to use.
Reviewed in Canada on September 18, 2023
Style: Pro SmartHubVerified Purchase
I have five cameras connected to the Arlo Smart Hub and I have no issues, works very well, can record to cloud or to the hub with a memory stick or what ever you choose to record to. I love this system, my first one.
Renan
5.0 out of 5 stars Funciona muy bien
Reviewed in Mexico on June 18, 2023
Style: Pro SmartHubVerified Purchase
Tengo 4 cámaras ARLO Essencial y mejoró bastante la velocidad de respuesta de las cámaras. La imagen tardaba mucho en llegar a mi celular y eso ya se corrigió. Graba en el USB muy bien aún cuando no estoy dentro de Estados Unidos. Lo único que no he podido corregir es que no puedo visualizar los videos grabados si no estoy en casa. No sé cómo corregirlo.
One person found this helpful
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EricB
1.0 out of 5 stars Other competition offer better experience.
Reviewed in Canada on October 23, 2023
Style: Pro SmartHubVerified Purchase
I'll save you some time (and money!!!) by telling you in advance that this hub will make your life worse than paying for the subscription. With the hub, there is no simple way of deleting per video. The only way is to take the USB drive and manage it by encrypting filenames on your PC. There is no logical reason behind this, aside from discouraging people from using their subscription. I did go to their forum, and this is a known problem. The support is providing a 'solution' by justifying the reason and not adding a simple delete button, as in the subscription option. Oh, also, not thumbnail on any local video until you actually click on it and the local speed is even slower than the subscription, even by being next to the hub.

There are so many other options out there. Don't choose Arlo, as I did. I will remove my Arlo doorbell and return this hub ASAP. This was the final straw for me. I do not feel respected with the business choices that Arlo is making to the detriment of their user base.