Nearby Pool Designers in Columbus

Buyer Beware In August 2019 we hired Kayne Marzetti of Pool Design Consultant to install a fiberglass pool. We were initially put in contact with Kayne by Latham Pools as he was an authorized dealer for this company. Kayne is based out of Lake Mary, Florida but stated he is from Columbus and has been doing pools in both Ohio and Florida for decades. He stated in the summers he comes up here and installs pools then in the winter he goes back to Florida and installs them down there. Kayne may also go by the name of Kelly and sometimes uses the last name of Larkins as well. He also owns businesses under the name of Craftsman Pools, Central Ohio Pools, and Ohio Pools Builders. Kayne is not affiliated with Marzetti Pools, a local pool installation company. However, at the time we were under the impression he was. Construction was to begin in late October and be completed the beginning of November 2019. Shortly before digging was to begin we received word from Kayne there was a delay in the process, he stated he was unable to obtain permits for the pool. He blamed the city of Grove City for refusing to grant him permits. He then stated due to the delays we would not be able to start our project in 2019 because of colder weather and the project would be pushed to spring 2020. He stated during this time he would work with the city to obtain permits. March 2020 comes and he states he’s still unable to work with the city and requests we obtain permits ourselves to help with the process. This is shortly before COVID hits. In effort not to delay the project any longer we obtain permits immediately. We ask about delays due to COVID, he assured us no more delays and he wasn’t worried about COVID, he and his workers would be there. Many delays occurred, finally late April Kayne reached out again stating there was an issue with Latham Pools and our fiberglass pool was not ready and would not be ready for a while, even though he stated he ordered the pool back in 2019 when he was supposed to install it in October. He informed us that he was doing a very large project in Marion, Ohio where the pool was constructed with concrete and due to the size of that project he was able to get a deal on concrete pricing. He stated he would have a crew in Marion in May and since they were up here he could build us a concrete pool and pass along the savings to us. He stated he would do the concrete pool for our contracted price of the fiberglass pool. We felt pressure to follow this plan since he stated the issue with the fiberglass was due to increase in pool installations across the nation from COVID. We agreed to this new project and a new contract was signed in April. Digging was to start late May. The crew arrived May 27th, seven months after the original dig date. June 5th the concrete shell was installed. That was the last day of ANY progress on the pool until August 11th. Kayne blamed the delays on everything but himself. We had to obtain a lawyer to have him restart the work on August 11th. The last day of work Kayne had completed was September 9th. He improperly installed decking around the pool and needed to tear the entire project up and hire a new company to complete that task. Kayne had stated to us he was unable to finish the pool because our project was costing him more money than he expected, that he lost the giant Marion pool project, that we gave a poor review to a potential client (which we didn’t, we just gave an honest one discussing the many delays.) Earlier this month we were put in contact with a family in another local city that Kayne has potentially taken advantage of as well. They notified me that they plan to sue him as well. We plan to file a complaint with the Ohio Attorney General’s office, Florida’s Attorney General’s office, the BBB, and working with local building departments to not allow him to build in their cities. The city of Grove City has already stated that they will not allow him to do any work, and have already informed a few residents inquiring about him to avoid him. We have had to hire another company to finish the pool and it is costing us more money to do so. In doing so, we have found many errors that Kayne made in the installation process that we are having to fix, and some issues are not able to be fix but we will have to deal with poor performance. Do NOT hire Kayne Marzetti to install your swimming poolshow more

Leisure Pools had the most helpful information on their web site. I visited their showroom and was impressed with the quality and the beautiful designs of their product, and with the thoroughness of their quote. I felt confident that there would be no cost surprises with the project. A representative visited my home and explained the limitations of my yard space and easements. It turns out that I can't have the pool I really like in the space I have available, and I wasn't happy enough with the smaller alternative to spend the money for it. If I had the room for the larger pool I would have gone ahead with it. I'm disappointed that I won't be working with themshow more

When I originally started researching buying a pool I looked at the typical round tin can pools and several other ones and what it would cost for a deck to be built and I found that a Kayak pools modular and proven design made the most sense. 4 seasons in now and it’s showing zero signs of aging despite it being near a tree. They came up with a design and stuck with it and it shows. Spend the extra on one of these versus a tin can pool especially if you want something to last up to 30 years or more. The aesthetic of the deck is very appealing as well. Their kayak katalogue is great too for purchasing maintenance items and their prices are competitive and they ship fastshow more

Carolina Creations recently completed a new pool, spa, concrete decking and screen enclosure for us. We evaluated several companies and chose Carolina Creations based on talking to other customers - we even asked to see some completed projects that included our desired features and Art Miller accommodated our request with patience and professionalism. Carolina Creations did a great job of working closely with us as we refined what were the most important requirements. We partnered together to look at options and determine what would meet our needs best and we could afford. We appreciated the honest feedback, from Art and Eric, based on previous customer experiences. In addition, we were adamant about having a pool and spa that would be easy to maintain. They designed and delivered a solution that exceeded our expectations even with a few last minute change requests that were significant. Our project manager, Eric Alderman, did a great job coordinating all of the work and communicating next steps and what we could expect throughout the process. Eric has been great at working with us to finish the project and ensure that everything was done with the highest quality and to our expectations. We are extremely pleased with the new addition to our home (yes we consider it a new extension of our house) and have received many compliments from our neighbors about the design and overall appearance of our pool, deck and enclosure. Even more importantly, after Hurricane Dorian a neighbor came by to inspect our enclosure as they had some issues with theirs and they commented about the high quality of our enclosure and pool. Thank you Carolina Creations for providing us with a refreshing and relaxing oasis right in our backyardshow more