How to fulfil your duty to tell

LIFE AskREACH has developed a database for article suppliers and an associated app for consumers to be promoted and used throughout Europe.
With the app, consumers will be able to easily check the SVHC content of an article or create a request for SVHC information on any article they are interested in, leading to a substantial increase of information requests to the suppliers of articles.

As an article supplier, you will be able to provide the information on SVHC in your articles to the LIFE AskREACH database through the AskREACH supplier front end. The information will automatically be passed on to every consumer that checks one of your articles via the app. For articles without information in the database, an e-mail request is sent to the supplier each time a consumer asks for the information.

Your advantages

• Define the correct e-mail address to which consumer SVHC requests are directed.
• Upload the SVHC information for all your articles in one step.
• All European consumer requests coming via the app are processed automatically – no workload for you concerning individual requests!
• Customers receive your information immediately!
• Provide additional information on your articles and their safe use.
• Receive statistics on requests made.
• Update the article information, when needed.

If you are interested in the AskREACH solutions, please contact us via [email protected]. For any technical assistance concerning the AskREACH solutions, please contact your regional administrator (contact details listed below).