Hornsea (East Riding of Yorkshire)
Our Customer Liaison Officer, Kerry Mountain-Hewett, is available in the hub Monday to Friday to provide face-to-face guidance to people unsure of how to access cash and banking services. No appointment needed. Please just drop-in.
- My bank doesn't provide a Community Banker service at this Hub. Can I still use the Hub?
Yes. Customers of all major banks and building societies can access cash services from the Post Office counter service, whenever the Hub is open:
- pay in cash and cheques
- withdraw cash
- check your balance
- pay utility bills
- top up your gas and electricity
- access change-giving services (for small businesses)
- Why isn't my bank providing a Community Banker service at this Hub?
Community Bankers are usually provided by the banks with the
most customers in the local area. - Can I only use the Hub on the day my Community Banker is present?
No. Customers of all major banks and building societies can access cash services from the Post Office counter service, whenever the Hub is open:
- pay in cash and cheques
- withdraw cash
- check your balance
- pay utility bills
- top up your gas and electricity
- access change-giving services (for small businesses)
You can also talk to a Community Banker from your bank on the day your bank is in the Hub. There is a private space where you can talk face-to-face about more complicated banking enquiries like payments and transfers, managing your account, and how to use online banking.