Have questions? Start here.
Whether you have questions about the Consumer Financial Protection Bureau (CFPB), or about a consumer financial product or service, or you want to submit a complaint, start here. We’ll point you in the right direction.
Ask a question
Browse Ask CFPB
Browse answers to hundreds of financial questions.
Call us
(855) 411-2372
TTY/TTD: (855) 729-2372
8 a.m. to 8 p.m. ET, Monday through Friday (except federal holidays).
More than 180 languages available.
Submit a complaint
Having a problem with a financial product or service? We help consumers connect with financial companies to understand issues, fix errors, and get direct responses about problems.
Tell us about your issue—we’ll forward it to the company and work to get you a response, generally within 15 days.
About the CFPB
| Careers at the CFPB | Learn about CFPB career opportunities Email: [email protected] |
|---|---|
| Contracts and procurement | To request information about doing business with us, including information about our contract and procurement processes Email: [email protected] |
| Employment information | To request or submit information about employment at the CFPB Email: [email protected] |
CFPB compliance
| Accessibility feedback | To submit feedback about the accessibility of our web content To submit a Section 504 request |
|---|---|
| Equal employment opportunity (EEO) complaints | To request EEO information or file a complaint about acts of workplace discrimination within the CFPB (for employees or applicants of the CFPB, only) Email: [email protected] Send mail to: ATTN: Office of Civil Rights Please note that this office does not handle civil rights violations experienced while using consumer financial products and services. To submit a complaint about consumer financial products or services, please use our online complaint form. |
| Paperwork Reduction Act | For questions or information about our compliance with the Paperwork Reduction Act (PRA) Email: [email protected] |
| Plain writing feedback | To submit feedback about our compliance with the Plain Writing Act Email: [email protected] |
| Whistleblower tips and leads | For information about reporting illegal activities and whistleblower protections Email: [email protected] |
Financial education programs and offices
| Financial Education Exchange (FinEx) | To request information about our Financial Education Exchange (FinEx) program Email: [email protected] |
|---|---|
| K-12 Financial education | To request information about our K-12 Financial education programs and resources Email: [email protected] |
| Students | To request information about our resources for college students Email: [email protected] |
| Your Money, Your Goals Toolkit | To request information about the Your Money, Your Goals Toolkit Email: [email protected] |
| Office of Community Affairs | Email: [email protected] |
| Office for Older Americans | Email: [email protected] |
| Office of Servicemember Affairs | Email: [email protected] |
General office contact information
| Administrative Adjudication Docket clerk | Email: [email protected] |
|---|---|
| Office of Private Sector Engagement | Email: [email protected] |
| Office of Competition and Innovation | Email: [email protected] |
| Office of Intergovernmental Affairs | Email: [email protected] |
| Office of Minority and Women Inclusion | To request information about Diversity and Inclusion at the CFPB To submit a voluntary Diversity and Inclusion Self-Assessment |
| Office of Public Engagement | Email: [email protected] |
Information inquiries
| Freedom of Information Act (FOIA) requests | To submit a Freedom of Information Act (FOIA) request or inquire about our FOIA request process Email: [email protected] Send mail to: CFPB, Attn: Chief FOIA Officer Note: When submitting FOIA requests, please be sure to include all required information. CFPB FOIA Manager: Danielle Duvall Adams |
|---|---|
| Press inquiries | To submit a press inquiry or inquire about press opportunities Email: [email protected] |
| Data inquiries | To submit an inquiry about public data Email: [email protected] |
Policy, supervision, and regulation inquiries
| Amicus brief requests | To request information about our amicus briefs Email: [email protected] |
|---|---|
| Credit card agreements & surveys | To request information about general credit card agreements and surveys Email: [email protected] |
| College credit card marketing agreements | To request information about college credit card marketing agreements Email: [email protected] |
| Equifax data breach settlement | To request information about the Equifax data breach settlement Email: [email protected] |
| HMDA help | The Home Mortgage Disclosure Act (HMDA) Help inbox is the primary support tool for all financial institutions, vendors, and those required to report mortgage disclosure information under Reg C. HMDA. To request information about or help with HMDA reporting Email: [email protected] |
| Interstate land sales registration program office | Email: [email protected] |
| Regulation inquiries | To submit a question about CFPB published rules and regulations, visit reginquiries.cfpb.gov Note: Our website has an extensive inventory of information about our rulemaking and regulatory practices. Please be sure to review our implementation and guidance materials before submitting a question. |
| Regulatory implementation | To request information about our work implementing consumer finance regulation Email: [email protected] |
| Supervision policy and examinations | To provide feedback about our implementation and guidance materials Email: [email protected] |
| Technical questions about reporting small business lending data | To request information about reporting small business lending data |
Social media
Consumer Financial Protection Bureau CFPB: La Oficina para la Protección Financiera del Consumidor |
|
Consumer Financial Protection Bureau |
|
u/CFPB https://www.reddit.com/user/cfpb/ Official CFPB Reddit account |
|
| X (formerly Twitter) | @CFPB https://x.com/CFPB @CFPBespanol https://x.com/CFPBespanol @ChopraCFPB https://x.com/chopracfpb |
| YouTube | CFPBvideo https://www.youtube.com/cfpbvideo CFPBLive https://www.youtube.com/@cfpblive |