We promote the long-term interests of Victorian consumers with respect to the price, quality and reliability of essential services.
Essential Services Commission
Featured work
![A little girl turning on a light switch on the wall](/sites/default/files/styles/component_image/public/media/image_library/AdobeStock_274867905.jpg?itok=6bi1j182)
Our 2024–25 compliance and enforcement priorities for energy and the Victorian Energy Upgrades program reflect our ongoing focus on protecting Victorian consumers.
![An image showing a wall socket with a power cord plugged in, in the shape of a in the dollar sign](/sites/default/files/styles/component_image/public/media/image_library/AdobeStock_126084922%20%281%29.jpeg?itok=e2dgDUZC)
Learn about your rights as a consumer in the sectors we regulate, including electricity and gas, local government, water, transport and the Victorian Energy Upgrades program.
![Pivot irrigation watering crops](/sites/default/files/styles/component_image/public/Stock%20images.png?itok=V0Z4JNI8)
We have approved the maximum prices Goulburn-Murray Water and Greater Western Water may charge from 1 July 2024.
![Lightbulb](/sites/default/files/styles/component_image/public/Lightbulb_0.png?itok=o0MWZ__E)
We are reviewing the Energy Retail Code of Practice to support ongoing protections for Victorian electricity and gas customers.
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There are currently no consultations being held at this time.