Commercial tenants clash over common areas design. How can you bridge the gap in their visions?

Understand the needs of all involved, understand the different perspectives and drivers before then considering a collaborative way forwards

I would have them come together and sit at a conference table with the architect and work together to come up with a design everyone would be satisfied with.

Tenant mix and their compatible lift should be taken into account prior to having these conflicts. High quality multi-tenant centers, whether retail or office, will consider what types of complementary tenants they want to target to maximize the value of any common area spaces/amenities.

When commercial tenants clash over the design of common areas, it’s important to facilitate a resolution that meets the needs and preferences of all parties involved. Here are some steps to bridge the gap: - Meet with each tenant separately to understand their specific preferences, concerns, and priorities for the common areas. - Look for overlapping interests or needs that can serve as a foundation for compromise. - Hold a discussion in a neutral location to ensure a fair and unbiased environment. - Consider engaging a professional mediator to facilitate the discussion and keep it constructive. - Use visual representations such as sketches, mock-ups, or 3D models to help tenants visualize potential designs.

it is extremely important to respect the needs of my prospective customers specifically in commercial interests and completely aware of there vision because commercial properties is a wide variety and could be different from business to other. It is excellent idea to give my client a value time meeting to transfer his vision to me. might be important to learn more about the commercial investor business plan to be able to provide the project the right properties , because commercial real estate could be extended from one property to multiple properties in different locations it is extremely important to be aware of how the commercial business will be extended after a while. commercial investor is a wide range of profitable for both parties.

La flexibilité de conception permet de répondre aux besoins et réduit le coût. La flexibilité de conception dans l'immobilier commercial est devenue cruciale pour s'adapter aux besoins changeants des entreprises. Cela implique des espaces modulables, des baux flexibles et des services à la carte. Cette approche permet aux entreprises de s'adapter rapidement aux évolutions du marché et de rester compétitives.

Na verdade, esta perspectiva é possível apenas para espaços livres, talvez uma livraria, agora quando se testa de situações que requerem instalações, alguma parte do espaço necessariamente ficará engessado, dependendo do tipo de negócio não existe essa sazonalidade de layout, por isso deve-se saber bem o tipo negócio que se vai montar. Áreas livres não possibilitam instalações definitivas.

One of the most important factors is design flexibility. Flexibility is paramount when designing a space to cater to diverse tenant needs

The vision for a common area design is a complex process that includes several competing goals and constraints. During this process, a skilled architect can help the team first ask questions to understand the needs and wants of the space, and second address the spatial/economic parameters that need to be incorporated in the design. Once those items are identified, the architect can create several designs for evaluation, and help the team assign priorities to the goals of the project. The creative vision of an experienced architect can find the less apparent solution when there is a variance between the wants and needs of the clients, and find the common ground that creates a memorable and successful project for the entire team.

A structured mediation process is essential for resolving tenant conflicts over common area design. By providing a platform for open dialogue and active listening, we can foster a collaborative environment where everyone feels heard.

Fostering a shared vision for the common area is crucial for building a thriving community. By emphasizing the collective benefits of a well-designed space, we can inspire tenants to consider the broader impact of their preferences.

Na verdade não concordo com a possibilidade de participação de inquilinos na definição de aspectos de áreas de uso comum, veja os shoppings, por exemplo, as áreas de uso comum nem entram em discussão, os inquilinos recebem um caderno de lojistas com regras claras, suas fachadas, achamentos e projetos devem passar pela aprovação do shopping, condição esta que mantém o padrão, a segurança e evita conflitos que só acontecem quando as regras e a comunicação não são claras.

I would collect ideas from my tenants and get them to do a mood board of what they liked. Then I would hire a designer to incorporate their ideas to make a cohesive design and layout. Of course with me being the owner having the final say. Yet I am making sure that I am being respectful to everyone. I have to consider the area the other businesses around and the term of tenants lease. Usually common areas can be simple and accommodating to everyone provided there is enough space.

1. Maintain and Facilitate Open Communication by regular meetings where tenants can express their concerns. Ensure everyone feels respected and suggestions are viable. 2. Identify Common Goals. Focus on what the intent of the tenants e.g safety, practical usages (e.g space for for deliverables. 3. Keep stakeholders updated. Hold regular meetings, from each stakeholder. Advise on approvals and provide rationalizations. 4. Highlight Benefits. Emphasize how the proposed design benefits all tenants, such as improved aesthetics, enhanced property value. 5. Importance of regular updates to keep tenants informed about progress and changes in the design process, preventing frustration ensuring transparency and continued engagement.

Understanding each tenant's needs and concerns will be key to resolving the conflict. However, the overall decision will lie with the Landlord, who will need to weigh up numerous factors, such as: (i) the costs involved with each design option; (ii) the future use of the common areas and how they will compare with common facilities within competing buildings in the area. The latter is probably the most important factor as it speaks to the ability to re-let the premises in future should the current tenants vacate the premises.

In addition, to the points shared above, please consider the type of business and their respective needs for waste removal. Is a tenant a restaurant, a medical facility, a shared office space. what is the tenants volume of monthly trash or recycled items? How much space is dedicated to compile trash or recycling of use materials? Does the landlord encourage tenants to recycle? What does the tenant gain from recycling products that are no longer needed in their respective facility? Does the landlord provide for common area, maintenance fee credits for recycling? how does the landlord weigh use materials that the tenants are recycling? How much space on the property is allocated for trash removal and recycling materials?