Here's how you can resolve conflicts between different mobile communications companies.

Resolving conflicts between mobile communications companies requires a multifaceted approach that combines open communication, regulatory compliance, technical solutions, economic agreements, and a focus on customer experience. By fostering collaboration and implementing structured conflict resolution mechanisms, companies can turn potential conflicts into opportunities for mutual growth and improved service delivery.

Resolving conflicts between mobile communications companies involves several key steps. First, establish open dialogue between all parties to understand concerns and objectives. Next, mediate discussions to find common ground, such as sharing infrastructure or spectrum resources. Implement clear regulations and standards to ensure fair competition and cooperation. Lastly, encourage collaboration through joint projects or agreements that benefit all stakeholders. Effective conflict resolution fosters innovation and improves service for consumers.

Addressing Intercarrier Charges Disputes between mobile communications companies often involve intercarrier charges, like interconnection fees or roaming rates. If a tariff greatly exceeds cost, think creatively. At 2degrees, incumbents imposed excessive SMS termination rates and suggested we argue for a lower rate at the Commerce Commission, a lengthy and costly process. Instead, I generated massive inbound SMS traffic, turning their rates against them. Within weeks, they were paying us millions and begging to amend the rates, resolving the issue swiftly and effectively.

The traditional way and view of telecommunication operators will not help to solve the problem. Don't forget that with the growth of the population and the spread of technologies such as the fifth generation of mobile telecommunication networks, these issues become more complicated. Therefore, the regulator should think about new solution. Not only from the point of view of solving the problem by paying money

Always remember that while on the market you are competitors, in the life you are just human beings. Remain respectful and friendly, and don't forget that the goal of any negotiations is to bring value to all parties.

This solution works on the condition that the regulator does not confiscate the received damages or fines for the benefit of the injured beneficiary, rather than considering it as a new source of income.

As long as the work space is a monopoly and the most parts of market is in the hands of the telecommunication service provider, mainly the development of this kind of services on the industry side will not grow and co-creation models will not be formed.

It should be a last resort but it is wise to prepare for litigation. Arbitration has certain advantages but also disadvantages. I am not going into these pros and cons now. However, just in case the matter reaches the court, ensure that all correspondence is headed ‘without prejudice’ and ‘subject to contract’ (Unless you want to enter into a legally-binding agreement). The foregoing assumes English Law is the law of the contract and the jurisdiction is the courts of England. In some jurisdictions the words ‘without prejudice’ may not have the same effect! Watch out for this. And tell everyone to take great care in what they put into writing. Internal emails and WhatsApps may be disclosable to the other side. (Again assuming English law).