Here's how you can incorporate feedback into your daily work routine in mobile communications.

Incorporating feedback into our daily work routine in mobile communications can greatly improve our performance and help us grow professionally. Here are some steps we can follow: Seeking feedback proactively: Actively asking for feedback from our colleagues, supervisors, and clients. Reaching out to them and requesting their inputs on our work, communication style, and any areas for improvement. We should be open to receiving feedback: Approaching feedback with an open mind and being receptive to constructive criticism. Remembering that feedback is meant to help us grow, so avoiding becoming defensive or taking it personally. Acting on feedback promptly.

Es importante estar actualizado con las noticias relevantes a nuestra industria ya que esto genera retroalimentación en nuestra comunidad. Saber como reaccionan nuestros pares en determinados sucesos nos permite redireccionar la brújula de nuestras estrategias.

O Feedback está no nosso dia a dia e em cada conversa pois se trata de troca de ideias e informações para avaliação, entendimento de maneira que podemos antever um futuro, diminuir erros e descobrir através de críticas ou elogios soluções de problemas, todos devem utilizar esta comunicação aberta, só assim estreitamos relações, abre oportunidades para empoderamentos e colaboração entre as partes. Com objetivo de acrescentar e realizar mudanças.

In-App Surveys: Implement quick, targeted surveys within your mobile app to gather immediate feedback on user experience, features, or content. Push Notifications: Use push notifications to solicit feedback on recent interactions or updates, making it easy for users to provide input directly from their mobile device. Feedback Forms: Include a dedicated feedback form accessible from within the app, allowing users to submit detailed suggestions or report issues seamlessly.

Analyze the gathered data. Use tools like excel to statistical analysis and power BI to display visual analysis. Translate numbers into understandable data for others.

Use SMART strategy: Specific Measurable Achievable Realistic Time Bound This will ensure that the goals that are set are within reach and not unrealistic or imaginative.

It's very important to get feedback across different touch points -call center outbound survey -retail visit feedback -new promo or rate plan feedback What's crucial here is not to just get the feedback but to cross match it and analyze the feedback and used it for future reference, design thinking approach here is paramount

Reaching out to anyone and everyone concerned with the changes is very important. For example reaching out to colleagues that have already used the system or are going to eventually use it will have a users perspective to add. Hence requesting feedback to make everything user friendly saves time.