Last updated on Mar 26, 2024

What do you do if you're receiving feedback without becoming defensive?

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Receiving feedback is an essential part of personal and professional growth. It can be challenging, however, to accept criticism without feeling defensive. This natural reaction often stems from a sense of being attacked or a fear of appearing incompetent. But feedback, when given constructively, is not about undermining your abilities; it's about helping you improve. To benefit from feedback, it's crucial to approach it with an open mind and a willingness to learn. By viewing feedback as an opportunity for growth rather than a personal slight, you can transform potentially uncomfortable interactions into valuable learning experiences.

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Ravi Kumar Jha

Talent Advisor - HR - Recruiter - In God we trust. All others must bring data.

1 Listen First

Active listening is paramount when receiving feedback. Before you even think of responding, ensure you fully understand the points being made. This means giving the person your full attention, avoiding interruptions, and resisting the urge to formulate your reply while they're still talking. By focusing on what's being said, you're not only showing respect to the feedback giver but also giving yourself the best chance to assess the information objectively. Remember, the goal is to understand the feedback fully, not to defend yourself immediately.

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Ravi Kumar Jha

Talent Advisor - HR - Recruiter - In God we trust. All others must bring data.
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It’s always best to listen first. Getting defensive before listening to what the person giving feedback has to say first doesn’t help solve the problem. In fact, it could be a misunderstanding and you won’t be able to fix it if you don’t listen. Acknowledge and thank the person who gave you feedback. Feedback is a great way to learn and grow. It’s also a great way to respect the person who took the time to give you feedback in the first place by actively listening.

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2 Reflect Calmly

Once you've heard the feedback, take a moment to process it calmly. This doesn't mean you have to agree with everything that's been said, but rather that you should consider the possibility that there's truth in the feedback. Reflect on your actions and how they may have led to the comments you're receiving. It's crucial to separate your self-worth from the behavior that's being critiqued. By reflecting without immediate emotional reaction, you can evaluate the feedback more accurately and decide which parts to act upon.

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Haya Fayaz Walvir

M.Sc Financial Technology student | ACCA Affiliate | Global Rank 8 | AIR 2 | Edufluencer | Experienced in Data Analytics & Financial Modeling | Gold Medalist - SRM University 🥇 | Content Creator |
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We are all human beings, we need to accept the fact that we can make mistakes and it is totally normal to learn from these mistakes. Hustle, learn, become a better person everyday, and don’t think that your imperfections make you less worthy for any life successes. Keep your ego aside and work on yourself, and don’t be hard on yourself.

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Ravi Kumar Jha

Talent Advisor - HR - Recruiter - In God we trust. All others must bring data.
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Once you’ve listened to the feedback, try to process it in a non-emotional way. This doesn’t mean you’ll agree with every word, but that you should think about whether there’s any truth to what you’re hearing. Think about what you did and how it may have influenced the comments you’re getting. It’s important to separate your worth from the behavior you’re being criticized for. By reflecting in a way that doesn’t cause an emotional response, you’ll be able to assess the feedback more clearly and decide what to do next.

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3 Ask Questions

If anything about the feedback is unclear or seems unfounded, don't hesitate to ask questions. This demonstrates your engagement with the process and your commitment to understanding the other person's perspective. It also allows you to clarify any misunderstandings and gather additional information that might help you improve. Asking questions can also help de-escalate any defensiveness you might feel, as it shifts the focus to learning more rather than immediately reacting.

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Ravi Kumar Jha

Talent Advisor - HR - Recruiter - In God we trust. All others must bring data.
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If there’s anything in the feedback that’s unclear or doesn’t make sense, don’t be afraid to ask. This shows that you’re engaged with the process and want to understand the other person’s point of view. It also gives you the opportunity to clear up any confusion and collect more information that could help you be better. Asking questions also helps to diffuse any defensive feelings you may have, as it puts the emphasis on learning more rather than reacting right away.

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4 Acknowledge Fairly

Acknowledging the feedback doesn't necessarily mean you agree with all of it, but it shows that you're open to considering it. A simple "Thank you for your feedback" can go a long way in maintaining a constructive dialogue. If you find parts of the feedback helpful, be specific about what you appreciate and why. This not only reinforces positive communication but also encourages the feedback giver to continue providing useful insights in the future.

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Ravi Kumar Jha

Talent Advisor - HR - Recruiter - In God we trust. All others must bring data.
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Acknowledging the remarks doesn`t always suggest you trust all of it, however it indicates that you are open to thinking about it. A simple "Thank you on your remarks" can pass an extended manner in retaining a positive dialogue. If you locate components of the remarks helpful, be precise approximately what you recognize and why. This now no longer most effective reinforces fine communique however additionally encourages the remarks giver to maintain presenting beneficial insights with inside the future.

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5 Plan Action

After processing the feedback, develop a plan of action for how you can address the points raised. This might involve setting specific goals, seeking further training or guidance, or simply adjusting your approach to certain tasks. Having a clear plan shows that you're taking the feedback seriously and are proactive about making improvements. It also provides a practical framework for turning feedback into tangible results.

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6 Maintain Perspective

Finally, keep things in perspective. Not all feedback will be accurate or useful, and it's okay to recognize that. However, don't dismiss feedback offhand just because it's difficult to hear. Balancing the feedback against your own knowledge and experience will help you determine its validity. Remember that everyone has room for improvement, and feedback is a tool to help you learn and grow, not a judgment on your worth as a person or professional.

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7 Here’s what else to consider

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What do you do if you're receiving feedback without becoming defensive?

1

2

3

4

5

6

7

1 Listen First

2 Reflect Calmly

3 Ask Questions

4 Acknowledge Fairly

5 Plan Action

6 Maintain Perspective

7 Here’s what else to consider

Problem Solving

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Danke für Ihr Feedback

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What do you do if you're receiving feedback without becoming defensive?

1

2

3

4

5

6

7

1 Listen First

2 Reflect Calmly

3 Ask Questions

4 Acknowledge Fairly

5 Plan Action

6 Maintain Perspective

7 Here’s what else to consider

Problem Solving

Bewerten Sie diesen Artikel

Danke für Ihr Feedback

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