You’re starting a career in Content Management. What are the most important team building skills you need?

1 Communication skills

Communication is the foundation of any successful team. As a content manager, you need to communicate clearly and consistently with your team members, as well as with external parties, such as clients and users. You need to be able to articulate your goals, expectations, feedback, and instructions, as well as listen to and understand the needs, preferences, and concerns of others. You also need to adapt your communication style and channel according to the situation and the audience, whether it is email, phone, chat, video conference, or face-to-face meeting. Communication skills will help you build trust, rapport, and alignment with your team and stakeholders.

3 Coordination skills

Coordination is the ability to organize and manage multiple tasks and resources efficiently and effectively. As a content manager, you need to coordinate your content projects from start to finish, ensuring that they meet the deadlines, budgets, and standards. You need to be able to prioritize, delegate, and monitor your tasks and responsibilities, as well as track and report your progress and outcomes. You also need to be able to use various tools and systems, such as content management systems (CMS), project management software, and content calendars, to facilitate your workflow and collaboration. Coordination skills will help you optimize your productivity and performance as a content manager.

4 Problem-solving skills

Problem-solving is the ability to identify and resolve issues and challenges that arise in your content projects. As a content manager, you need to be able to anticipate and prevent potential problems, such as content gaps, errors, inconsistencies, or delays, as well as troubleshoot and fix existing problems, such as technical glitches, user complaints, or client dissatisfaction. You need to be able to analyze the situation, generate and evaluate possible solutions, and implement and test the best one. You also need to be able to learn from your mistakes and improve your processes and practices. Problem-solving skills will help you overcome obstacles and ensure the quality and satisfaction of your content.

6 Here’s what else to consider

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