Discover how creativity in golf course management can enhance the player's experience and keep them coming back for more rounds.

Presence, Presence, Presence. Be in front of your clients. Be ready to deliver on their requests & react to feedback. Most issues can be resolved on the spot by proactive team members. Empowering team members to handle issues will pay back huge dividends over the long term

Great design gives the player choices that include significant risk and significant reward. Players that have talent should be presented with chances to show there unique skills, I think that’s why shot value is one of the most important ranking score.

Last updated on Jun 30, 2024

Here's how you can elevate the golfing experience for players.

Managing a golf course requires a keen understanding of both the sport and the expectations of those who play it. To elevate the golfing experience, you need to focus on enhancing the course's playability, aesthetics, and amenities. This involves meticulous attention to the greens, fairways, and overall course layout, ensuring they challenge and excite players of all levels. Moreover, integrating state-of-the-art facilities and providing exceptional customer service can significantly boost the enjoyment and satisfaction of golfers. By prioritizing the needs and preferences of players, you can create an unforgettable golfing experience that will keep them returning.

1 Course Quality

Maintaining impeccable course conditions is paramount for an exceptional golfing experience. Regularly assess and improve the quality of the turf, ensuring greens are smooth, fairways are well-groomed, and hazards are strategically placed. Pay attention to feedback from players regarding the course's difficulty and make adjustments to cater to a range of skill levels. Remember, the quality of your course is a direct reflection of the pride you take in your golf facility.

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Don Hunter CCM

Haig Point Club
Playing conditions are the key to player improvement, greens that roll true and flawless fast and firm fairways. World class conditions attract good players and good players encourage player growth.
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Stuart Daly

Golf, Hospitality & Tournament Operations Specialist. GLS Asia Limited. Golf Rules Official TARS Level 3. Established Public Speaker.
This point is usually the first question from golfers. It’s critical to communicate any significant course works to players in advance & have applicable local rules in place
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2 Innovative Design

Creativity in course design distinguishes a good golf experience from a great one. Consider incorporating unique features that challenge players' strategic thinking and shot-making abilities. This could include varied terrain, creative bunker placements, or water hazards that require thoughtful navigation. A course that stimulates a golfer's mind will not only enhance their game but also encourage repeat visits.

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Don Hunter CCM

Haig Point Club
Great design gives the player choices that include significant risk and significant reward. Players that have talent should be presented with chances to show there unique skills, I think that’s why shot value is one of the most important ranking score.
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Don Keywood

Business Owner at Keywood Auto Group
I agree Don. We moved to SWFL and have been trying to figure out the new CC. My problem is I’ve been spoiled, SHGC is a tough act to follow. As you know it’s always pristine and very challenging but the people make it special. Your predecessor once said to me, “This is easy, everyone is happy.” Is it luck or is there a way to figure that out? So much is added to the experience if you have a great membership.
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Stuart Daly

Golf, Hospitality & Tournament Operations Specialist. GLS Asia Limited. Golf Rules Official TARS Level 3. Established Public Speaker.
Course design is lost on many players, but clever use of natural topography will not go unnoticed. Course set up based on weather & course conditions will help enhance design
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3 Modern Amenities

You can't overlook the importance of modern amenities in providing a top-tier golfing experience. These may include a well-equipped pro shop, comfortable locker rooms, and a welcoming clubhouse. Offer high-quality rental equipment for those who need it and ensure golf carts are always in excellent condition. These amenities contribute significantly to the overall satisfaction of your guests.

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Stuart Daly

Golf, Hospitality & Tournament Operations Specialist. GLS Asia Limited. Golf Rules Official TARS Level 3. Established Public Speaker.
This is where all the incremental revenue is generated. Crucial to provide quality products within a quality atmosphere with well trained personnel.
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4 Exceptional Service

The level of service you provide can make or break the golfing experience. Train your staff to be attentive, courteous, and knowledgeable about the game. From the moment players arrive, ensure they feel valued and supported, whether they need help with their bags or advice on navigating the course. A friendly and professional team can leave a lasting impression and turn a good day of golf into an exceptional one.

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Stuart Daly

Golf, Hospitality & Tournament Operations Specialist. GLS Asia Limited. Golf Rules Official TARS Level 3. Established Public Speaker.
From the initial contact with the club to the farewell, the customer journey must be clear, planned & friendly. This single point will differentiate you from your competitors.
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5 Player Engagement

Engage with your players by organizing tournaments, offering lessons, and providing practice facilities like driving ranges and putting greens. These opportunities not only allow players to improve their skills but also foster a sense of community. Encouraging player engagement can lead to a more vibrant and dynamic golfing environment, enhancing the overall experience.

Add your perspective

Stuart Daly

Golf, Hospitality & Tournament Operations Specialist. GLS Asia Limited. Golf Rules Official TARS Level 3. Established Public Speaker.
Presence, Presence, Presence. Be in front of your clients. Be ready to deliver on their requests & react to feedback. Most issues can be resolved on the spot by proactive team members. Empowering team members to handle issues will pay back huge dividends over the long term
Like
Report contribution

6 Sustainable Practices

Finally, embracing sustainable practices shows a commitment to environmental stewardship, which resonates with many golfers. Implement eco-friendly initiatives such as water conservation measures, the use of organic fertilizers, and habitat preservation. Players will appreciate your efforts in maintaining a golf course that not only offers a great game but also protects the natural beauty of the surroundings.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Here's how you can elevate the golfing experience for players.

1

2

3

4

5

6

7

1 Course Quality

2 Innovative Design

3 Modern Amenities

4 Exceptional Service

5 Player Engagement

6 Sustainable Practices

7 Here’s what else to consider

Golf Course Management

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Here's how you can elevate the golfing experience for players.

1

2

3

4

5

6

7

1 Course Quality

2 Innovative Design

3 Modern Amenities

4 Exceptional Service

5 Player Engagement

6 Sustainable Practices

7 Here’s what else to consider

Golf Course Management

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