Last updated on Jun 26, 2024

Here's how you can manage conflicts of interest with your boss when developing a system.

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Navigating the tricky waters of system development often involves aligning various interests, especially when you're in a position where your boss's vision might conflict with the best practices or the project's requirements. It's essential to manage these conflicts effectively to ensure the success of the system you're developing. Here's how you can handle these sensitive situations professionally and productively.

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1 Open Dialogue

Initiating an open dialogue is the first step in managing conflicts of interest with your boss. It's important to express your concerns clearly and provide concrete examples of how certain decisions may affect the system's development. You should listen actively to your boss's perspective as well. This two-way communication establishes a foundation of mutual understanding, which is crucial for resolving differences. Remember, the goal is to reach a consensus that serves the project's best interests without undermining your professional relationship.

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Ambika Mayee Panigrahy

Financial Analyst at Accenture || FPNA Professional || Ex Assistant Manager Finance at Sirius Zip Fastners II Semiqualified CMA II
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It's always better to initiate an action to manage conflict of interest and to reduce it as much as possible. So, for that there needs to be a smooth discussion between parties and need to share the perspective from both parties. So at last a clear communication can solve the problems between two parties.

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2 Facts & Data

When discussing potential conflicts, rely on facts and data to support your position. Presenting empirical evidence takes the conversation away from personal opinions and focuses on what's best for the system. For example, if you're advocating for a particular software architecture, show how it aligns with industry standards and can meet the project's requirements efficiently. Data-driven arguments are harder to refute and can help sway your boss's opinion by highlighting the benefits from a technical and business standpoint.

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Julie ZHU

Director | CIPT, CISM, CISA, PRINCE2, Digitalization
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While facts and data are undoubtedly important, they can never replace the value of empathy towards your audience. It is essential to put yourself in your boss's shoes and encourage them to express their genuine thoughts. By doing so, you can analyze the root cause of any conflicts. With this understanding, you can then offer your professional opinion with respect and consideration. Only in such case, fact and data can be listened effectively.

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Deepak Kumar

Technology Consultant | Payments Banking | Web Banking System Design | Transforming Banking & Finance through Innovative Solutions
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Concrete and substantial evidence adds weight to the solution/choice. “Qualitative and Quantitative” analysis helps to ease the conflict as analysis without proof are usually tough to refute and push back.

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3 Offer Alternatives

If your boss insists on a particular approach that you believe is not in the project's best interest, it's helpful to offer alternatives. These should be well-thought-out solutions that address your boss's concerns while also meeting the project's needs. For instance, if there is a disagreement over the choice of technology stack, propose a compromise that balances the pros and cons of each option. Offering alternatives demonstrates your commitment to the project and your flexibility in finding workable solutions.

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4 Expert Opinion

Sometimes it helps to bring in an expert opinion to mediate conflicts of interest. This could be an external consultant or a respected authority within your organization who has experience in system development. Their impartial perspective can provide valuable insights and lend credibility to your arguments. Make sure to prepare a clear brief for the expert so they can understand the points of contention and offer informed advice that could help resolve the conflict.

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Deepak Kumar

Technology Consultant | Payments Banking | Web Banking System Design | Transforming Banking & Finance through Innovative Solutions
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One thing I have found helpful is: - Involve Subject Matter Expert (SME) to reach to a consensus. Leverage the verified and trusted Online Forums, Communities to add weightage to the solutions.

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5 Document Decisions

Documenting decisions is a critical step in managing conflicts of interest. When a consensus is reached, ensure that the rationale behind it, along with the expected outcomes, is recorded. This documentation will serve as a reference point for future discussions and can help prevent recurring conflicts. It also provides a clear trail of decision-making, which is beneficial for accountability and project management purposes.

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6 Follow Up

After resolving a conflict, it's important to follow up on the decisions made. This means monitoring the outcomes of the agreed-upon approach and assessing whether it's meeting the project's objectives. If issues arise, be prepared to revisit the discussion with your boss, armed with new information. Continuous follow-up ensures that the system development stays on track and that both you and your boss remain aligned on the project's direction.

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7 Here’s what else to consider

Hier können Sie uns Beispiele, Geschichten oder Erkenntnisse mitteilen, die nicht in einen der vorherigen Abschnitte passen. Was möchten Sie noch hinzufügen?

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Kusman Haryono

ISO 27001 Compliance, Standardisation & Conformity Assessment
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HARMONISATION. It is excellent to start with communication, options to approaches taken, hiring experts to speak for advices and following steps described above. Moreover, one more thing that we could do is conducting knowledge callibration to harmonise knowledge and understanding of everyone or every party involved. A taylor made training is worth to consider to fulfill such needs. In addition, global experts agreed through consensus to publish a standardised framework named ISO 21500, Guidance on Project Management which we can take into consideration.

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Here's how you can manage conflicts of interest with your boss when developing a system.

1

2

3

4

5

6

7

1 Open Dialogue

2 Facts & Data

3 Offer Alternatives

4 Expert Opinion

5 Document Decisions

6 Follow Up

7 Here’s what else to consider

System Development

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Here's how you can manage conflicts of interest with your boss when developing a system.

1

2

3

4

5

6

7

1 Open Dialogue

2 Facts & Data

3 Offer Alternatives

4 Expert Opinion

5 Document Decisions

6 Follow Up

7 Here’s what else to consider

System Development

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Danke für Ihr Feedback

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