Here's how you can smoothly transition to a new role in Customer Service Operations using networking.

Emotional intelligence, active listening and Communication, build trust and provide flexibility with more options through collaboration.

Adopting a reciprocal approach to networking, where individuals are willing to offer assistance and support to others, strengthens existing relationships and cultivates a positive reputation within the industry. Fostering genuine connections and demonstrating a willingness to contribute to the professional community can pave the way for valuable introductions and recommendations, facilitating a smoother transition into the desired role of CSO.

Para um bom atendimento é importante construir um bom relacionamento com o cliente. A experiência que o cliente terá no atendimento fará com que o mesmo se torne um Cliente fiel e vai sugerir a outros o nosso serviço. Logo um relacionamento bem construído, é de certezas melhor estratégia.

Seek industry experts views, review what you have , find information from the customer and involve team you then plan and implement what works. Service is an evolving and diverse process which requires flexibility and collaboration within and around

For me , this is about spending the time to truly understand business requirement and expectation from the start. This is about stakeholder management / business partnering and customer operation working closely together to understand business goals and strategic and work together to delivery & fully test to their expectations within the timelines set. It’s only then when customer service operations can have visibility to the pain points to ensure that they are safeguarded to enable their business to meet their goal and productivity. The above approach would naturally bring trust within their partnership as they work hand in hand.

LinkedIn as a platform is a great way to transition into a new role in Customer Service Operations. It helps engage, create a personal brand, learn about the industry practices and share what you can offer to the company. Few ways of getting ahead: >Network in the industry >Create engagement posts > Read articles and contribute > Reach out to industry leaders >Actively connect with peers It not only gives exposure to local network but also to global markets.

Ensure your LinkedIn profile reflects your career aspirations and highlights relevant skills and experiences in customer service.Reach out to professionals already working in Customer Service Operations through LinkedIn or professional networking events. Join relevant groups and engage in discussions to build relationships.

1. Your profile is your strongest ally 2. Great stories are the best way to stand out 3. Open that channel of communication 4. Networking is essential 5. Engagement is the key to building an authentic presence 6. There is nothing like direct contact 7. Research is non-negotiable

LinkedIn for Customer Service Transition • Enhance profile to highlight relevant experiences and abilities. • Join relevant organizations and connect with industry experts. • Propose thought-provoking material showcasing customer support proficiency. • Seek counsel and direction from professionals and mentors. • Use job search functionality to explore opportunities and connect with recruiting managers. • Leverage LinkedIn for growth and fulfillment in new position.

In my opinion so many people throughout the world owe linkedin for their life changing opportunities and it will impact their lives forever.

O direcionamento com confiança pode ser o primeiro passo para se ter e buscar apoio para uma nova função. Quando existe alguém que consegue olhar de fora o que o seu trabalho pode acrescentar em outro setor já é um grande Start para mensurar competências a serem utilizadas profissionalmente

Customer Service actions and decisions get refined with experience while technology renders the support . A mentor , while you take up a new role here will certainly help with the life experience of situation handling and being proactive . While you drive they may just watch you and guide till you get into top gear. The art and science of customer service is easiest with the right attitude and constant upgrades with new tools !

Encontre pessoas que contribuam para o seu desenvolvimento, enriqueçam suas experiências e compartilham conhecimentos sem medo. Ter mentores na jornada ajuda o processo se tornar mais leve.

1. Explore possible mentors. 2. Establish contact with a possible mentor. 3. Meet up and discuss. 4. Nurture the relationship (and consider formalizing it). 5. Respect your mentor's boundaries. 6. Give back to your mentor. 7. Create a network. 8. Change mentors as needed, but stay in touch.

One thing i have come to understand in my career journey is .. to stay relevant, you must have something to offer. Not just anything but something relevant. How to do this, 1. Render assistance whenever and wherever you see a need. Offer to help with projects or challenges that your contacts might be facing. This could include sharing your expertise in your field, offering to review processes or task even providing feedback. 2. Post, share articles and ideas about customer service operations that can benefit your connections. 3. If you are into content creation, develop content that address common pain points in customer service operations and guidelines to solving them . These are few ways to offer value.

To transition into a new role in Customer Service Operations using networking: - Define your goals and update your online presence. - Reach out to connections for advice, support, or introductions. - Attend industry events and join relevant groups. - Volunteer to gain experience and conduct informational interviews. - Build relationships and stay informed about industry trends. By doing so, you'll expand your network, gain valuable insights, and increase your visibility. Remember, networking is about building genuine relationships and providing value to others. Be proactive and create your own opportunities!

A good way to transition a Customer Service Role using the networking is following the linkedin accounts of the most influential voices in your field, share the posts that reflects the way you understand the industry and customer service in this industry.

1. Giving someone the chance to be of service always works. 2. Reminisce about your shared positive experiences. 3. Build more shared positive experiences. 4. Keep the shared positivity going. 5. Turn your passions into value for others.

Totalmente de acuerdo , siempre y cuando quien te ayude tenga la misma visión y comparta el mismo objetivo. Si no, no lo veo como algo positivo.

Coincido en la constancia, en esto y en todo en la vida.Sin constancia no llegan los resultados. Pero el gran enemigo de la sociedad actual es el tiempo...Para interactuar y estar activo en la red, no todos los días le puedo dedicar el mismo tiempo. En estos casos, agradezco que la red me haga recordatorios o me muestre perfiles, grupos, eventos en tiempo real que me permitan participar de manera activa.

Being consistent on socials will help you to maintain the relationships you've built with other clients or investors; whether it's posting something they feel they can relate to, or replying to a query or comment. It makes people feel like they are valued customers in your business.

Being active is such a productive asset in your hands and the leverage would be motivation. All you invest would be back to you, the more you add the more you receive

Ser uma pessoa engajada não é nada fácil, mas não é impossível, uma mentora me disse uma vez que devemos tentar buscar diversos assuntos, isso nos ajuda a ter ideias do que fazer como posts, comentários, participações de eventos on-line, etc. Como diz o velho ditado "Quem é visto, é lembrado", então um simples comentário em um post de uma conexão, já ajuda no engajamento, posts de dicas, sites para pesquisa, canais oficiais, tudo isso é válido para o engajamento.

1. Maintain Consistent Engagement 2. Celebrate Successes 3. Update Your Network 4. Active Participation 5. Attend industry events regularly, participate in online forums, and engage with content relevant to CSO roles.

From experience i think reflecting on your best skills and experiences can be a starter this way you set clear goals and define what you want to achieve. Online platforms like LinkedIn or other social media platforms come in handy in terms of building a rapport and keep updates on your career transitions. Mentorship programs also help

Embracing technology and innovation through exploring user-friendly, AI-assisted self-help options. These technologies can enhance productivity and improve the customer experience. Also, staying ahead with emerging technologies and industry trends to enhance customer service operations.

Com a Tecnologia sempre crescendo, não podemos ficar para trás, e adaptação é algo fundamental para começarmos com o aprendizado, sair da zona de conforto, buscar desafios, tudo isso leva a adaptação e aprendizado, é claro, trilhando um caminho linear e não sair querendo aprender tudo de uma vez, porque isso acabaria arruinando os projetos de alguém, então seja conciso e seguro de si sobre o que pretende trilhar, adaptar e aprender sempre vão andar de forma unida e isso será importante para o crescimento.

Always remember that in any position we’ll be learning, and in this process we are also teaching, so is an exchange of knowledge. Adapting into new manners, company pillars and most important goals can be challenging but if you are willing to understand the why’s and how’s you’ll definitely do great.

Saber entender a real necessidade do cliente facilita muito o atendimento, pois você direciona todo seu foco em sanar a dúvida ou problema desse cliente

Customer Sercive. As Laozi claimed :"Can you step back from you own mind and thus understand all things?" Calm detachment should be above all. As an agent , nothing must be taken as pesonal.You must not be yourself , You have the mind of the customer now.

Saber ouvir e o momento de falar é muito importante para um profissional bem sucedido, ao ouvir, você aprende a entender a necessidade ou problema apresentado, com base nisso, você consegue discernir o que pode contribuir para seu cliente ou fornecedor, adaptação e aprendizado são essenciais para o crescimento continuo, com esses pilares, o sucesso é garantido!