Actifai

Actifai

Technologie, Information und Internet

Washington, District of Columbia 1,010 followers

An AI-powered customer engagement platform helping cable & telecom providers match individuals with their optimal offer.

Über uns

Actifai is the only AI-powered customer engagement platform that allows cable, media, and telecom providers to match individual customers with a single optimized offer. Maximizing customer satisfaction and lifetime value begins with presenting subscribers the offer that’s right for them, based on their circumstances, intended use, and alternatives. Our unique approach, using proprietary data, machine learning, and artificial intelligence to identify a single recommended offer for individual customers, has increased providers’ ARPU by an average of 12% since the day we launched. Under Actifai’s hood are four technology building blocks shaped for real-life users, improving the customer and agent selling experience on day one. 1. Data Discovery - Unparalleled access to proprietary data, combined with technology that gathers external information key to customer decision making, all in real-time 2. Machine Learning - Expertly designed machine learning models that analyze each unique customer situation against over a million previous customer offers and buying outcomes 3. AI Decisions - Powerful AI identifies the single offer recommendation best suited to an individual customer and optimized for conversion, ARPU, and CLTV 4. Dynamic Rationale - Descriptive selling points, contextually tailored to an individual, provide the rationale that motivates customers to choose the offer that’s been recommended to them Across tens of thousands of daily customer engagements, our platform's technology has helped providers gain an edge in acquisition, increase average basket size, retain customers profitably, improve online conversion, and win in new markets. We measure ourselves by our customers’ success – that’s why we’re proud of the results they’ve achieved. - 22x average ROI - Up to 30% conversion improvement - 12-17% year-one customer retention lift - up to 14% ARPU boost - 2x add-on sales increase 100% of customers who’ve piloted Actifai have rolled out our technology.

Website
https://www.actif.ai
Industrie
Technologie, Information und Internet
Größe des Unternehmens
11-50 Mitarbeiter
Hauptsitz
Washington, District of Columbia
Typ
In Privatbesitz
Gegründet
2019
Spezialitäten
AI, SaaS, Artificial Intelligence, Cable Sales, Customer retention, Customer service optimization, Customer Engagement , Telecommunications, and Sales Enablement

Standorte

Employees at Actifai

Aktualisierungen

  • View organization page for Actifai, graphic

    1,010 followers

    We’re thrilled to announce that Actifai has been named a "FTTH Top 100" company of 2024 by Broadband Communities! >>> This recognition isn’t just about us —it’s about the incredible broadband providers we’re privileged to support. Being included alongside some of the most innovative fiber companies in the industry is a testament to the real impact our AI-powered solutions are having on their growth and success. In just four years, Actifai has grown from supporting a few hundred monthly sales calls to powering over 20,000 sales engagements every week. Now, across ecommerce, phone, and door-to-door channels, our AI is being used to deliver personalized sales experiences to millions of broadband customers. What’s particularly exciting is the momentum we’re building. As our network of providers across North America continues to expand, the impact of our AI compounds, driving greater subscriber growth for network operators and delivering optimized buying experiences to millions more broadband customers. We’re proud of our role in advancing the future of broadband, helping providers connect more communities with the transformative power of fiber than ever before. Thank you to our partners, customers, and the entire Actifai team for your continued dedication and collaboration. Together, we’re just getting started. Use the link in the comments to learn more! #FTTH #FTTHtop100 #Broadband

    • Actifai named in FTTH Top 100 of 2024 from Broadband Communities.
  • View organization page for Actifai, graphic

    1,010 followers

    When Lou Borrelli, CEO of the National Content & Technology Cooperative, calls something a "major technology advancement," it’s worth paying attention: “Both the platform’s database, composed of millions of broadband customer engagements, and its AI capabilities were described as a major technology advancement by Lou Borrelli, the NCTC’s CEO, back in January.” In a new article, Broadband Communities explores how our AI solutions, Actifai Engage and Actifai Digital, are transforming thousands of ISP sales every week. The piece also dives into our partnerships with Sonar Software and NCTC, highlighting our efforts to make advanced AI technology accessible to broadband providers of all sizes. Be sure to check out the full article, linked in the comments below, to learn more about how we're leveling the playing field in ISP sales. And special thanks to Bradford Randall for the thoughtful coverage.

    • https://bbcmag.com/actifai-angles-e-commerce-and-customer-sales-rep-solutions-to-help-isps-boost-sales-and-arpu/
  • View organization page for Actifai, graphic

    1,010 followers

    Big news at Fiber Connect 2024 >>> The Actifai and Sonar Software Partnership. Today, we’re proud to announce Sonar + Actifai, bringing together unmatched AI and subscriber acquisition software with best-in-class billing and operations. Our CEO, Ned Brody, said it best >>> “With Sonar + Actifai, we are making AI accessible to hundreds of [broadband] providers that may have viewed technology or resource requirements as preventative. One of the most rewarding aspects of this partnership is removing those blockers and working to make sure that no one is excluded from the subscriber and ARPU growth that AI has made possible.” Learn more about the partnership and our groundbreaking integrated solution for ISPs in the joint press release in the comments below. Or you can head to Actifai or Sonar’s sites for more information. #fiberconnect #fc24 #broadband #AI #ISP

    • Logos of Sonar Software and Actifai Within Two Overlapping Circles for New Partnership Announcement
  • View organization page for Actifai, graphic

    1,010 followers

    A warm welcome to Valley Fiber Ltd., the latest broadband provider to join Actifai's AI network. It is our pleasure to support an innovative provider like Valley Fiber as they work to bring essential #broadband services to the communities of #Manitoba and beyond. We're looking forward to playing our part in their continued incredible growth!

    Actifai’s AI Solutions Power Valley Fiber's Next-Generation Customer Experience

    Actifai’s AI Solutions Power Valley Fiber's Next-Generation Customer Experience

    actif.ai

  • View organization page for Actifai, graphic

    1,010 followers

    We are thrilled to announce one of our latest customers, Lightcurve Internet With over 110 years of service to communities across Washington state, it’s our pleasure to enhance their eCommerce customer experience with our AI-powered software, Actifai Digital. It's been an incredible few months working with the innovative team at Lightcurve, and a pleasure to witness the results of their digital transformation firsthand. Lightcurve selected Actifai’s AI software to help improve their customers' buying experiences both online and over the phone. In real-time, our technology helps identify the best offer for every customer while personalizing the buying experience with relevant information and recommendations. Our goal has always been to meet the practical, everyday sales and marketing needs of providers, driving revenue growth and increasing subscriber satisfaction. We’re proud to see the continued realization of that goal as Lightcurve uses our technology to support the delivery of their world-class customer experience. Today, we’ve powered over 2 million customer engagements for providers like Lightcurve — and it's gratifying to see our work enabling more providers, regardless of their size, to benefit from best-in-class AI, which has for so long been reserved for only the largest companies. You can read more about Lightcurve’s use of Actifai and our new customer partnership at the link below.

    Lightcurve Selects Actifai to Enhance Ecommerce Experience with AI-Powered Software

    Lightcurve Selects Actifai to Enhance Ecommerce Experience with AI-Powered Software

    actif.ai

  • View organization page for Actifai, graphic

    1,010 followers

    As new NRECA members, today marks our first time sharing Broadband AI technology with the many incredible electric co-ops across the country. It's our pleasure to sponsor, exhibit, and speak at the #techadvantage24 / #powerexchange show this week. Interested in learning how #AI is shaping broadband sales and marketing for cable operators, fiber startups, and electric cooperatives? Come visit Actifai at booth #401 and see us speak tomorrow on the Expo floor! (more details below) "Acquiring Broadband Subscribers and Increasing ARPU with AI" Join Ned Brody, CEO of Actifai, for a candid discussion on the practical role of AI in broadband sales and marketing. When >>> Tuesday, March 5th at 1:00 PM CT Where >>> "TechPark 1" straight back and to the left on the Expo floor.

    • Keine alternative Textbeschreibung für dieses Bild
  • View organization page for Actifai, graphic

    1,010 followers

    Thanks for sharing your platform and hosting us Gary Bolton & the Fiber Broadband Association. It was our pleasure to discuss AI with the many incredible FBA members and leaders across the telecom industry who joined. If you missed it, you can watch the full #FiberForBreakfast session: "An AI Guide for Broadband CXOs" below. On the go and want a podcast / audio version? Listen on Spotify >>> https://lnkd.in/eqJvxZuB Prefer to read instead? Check out this great write-up from Doug Mohney >>> https://lnkd.in/eVhBv2Ua And for #broadband leaders who would like to learn more about #AI, feel free to reach out — we'd love to speak with you. Get in touch >>> https://lnkd.in/eGRYuNw3

  • View organization page for Actifai, graphic

    1,010 followers

    We're hiring. Come join the team >>> We've hit the ground running in 2024 — we're strengthening our partnerships in the telecom industry and collaborating with a growing number of service providers. Our journey in the AI space is not just about technology; it's about people - the heart of our success. And today, we're looking for talented individuals to join our dynamic team. Our current openings: >>> Data Analytics Engineer <<< Play a pivotal role in managing client data, from ETL to analytics. You'll be the technical bridge between Actifai and our clients, working closely with our MLOps, Data Science, and Customer Success teams. >>> Customer Success Manager <<< Drive client engagements and be the go-to contact for our enterprise accounts. This role is perfect for those with a background in management consulting, client services, or project management. Why Actifai? Because we offer more than just a job: - Work in an environment that values professional development, led by Fortune-100 veterans. - Be part of a supportive and collaborative team, where your ideas are valued and your growth is encouraged. - Enjoy excellent benefits, including free health coverage, 401k matching, competitive salaries, and more. Join us in our mission to revolutionize broadband customer sales and support engagements with AI. Be part of a team that’s not just building a product, but shaping the future of AI in telecom services. Ready to make an impact? Click the image/link below to explore our career opportunities and apply today!

    Actifai - Apply for open positions

    Actifai - Apply for open positions

    actifai.applytojob.com

Ähnliche Seiten

Jobs durchsuchen