AF - Group

We're bringing all the Friday energy to our booth at the LAAIA - Latin American Association of Insurance Agencies Annual Convention and Trade Show. Stop by Booth 81 to see Debby Castellanos, Guiselle Gonzalez, MBA and R. Michael Dowhower, CPCU, MBA, AU, ARe. #LAAIA hashtag#LAAIAConvention2024

We are headed to Marco Island this week for the LAAIA - Latin American Association of Insurance Agencies Annual Convention and Trade Show. ✈ ☀ Come visit Debby Castellanos, Guiselle Gonzalez, MBA and R. Michael Dowhower, CPCU, MBA, AU, ARe at Booth 81 to talk about collaboration, partnership and success in the insurance industry. See you there!   #LAAIA #LAAIAConvention2024

As a member company of the board of directors, AF Group is excited to announce its support for the Spencer Educational Foundation's upcoming Funding Their Future Gala! 🎓✨ The Spencer Educational Foundation is a nonprofit organization dedicated to empowering the next generation of risk management and insurance professionals. Since its establishment in 1979, Spencer has positively impacted over 100,000 students across the U.S. and Canada. We are proud to have Michelle McLane Noerenberg, senior vice president, business development, serving on their board of directors. Join us in celebrating Spencer and supporting the gala on September 12! Learn how you can help shape the future of our industry: https://ow.ly/KWbE50SXcLy #SpencerGala #FundingTheirFuture

As we continue our system restoration process, we express our gratitude for our teammates and their dedication to helping our agency partners, policyholders, injured workers and each other with genuine care, empathy, resilience and ingenuity. Thank you. More info, including FAQs, at afgroup.com.

As our system restoration process continues, we’ve confirmed that no customer data was accessed or transferred during last month’s cybersecurity incident. However, this incident has affected all AF Group brands. Our restoration process has begun in earnest and over the next several weeks, we’ll bring our systems online using a careful and sequenced approach. Once complete, our new digital environment will be modernized with updated technology to further enhance the security of customer information and data. Until we reach full restoration, we’re making every effort to minimize disruption to critical services — and your ongoing patience is sincerely appreciated. More info, including FAQs, at afgroup.com.

AF Group and its affiliated brands became aware of a cyber security incident and upon discovery of unusual system activity – and out of an abundance of caution – we made the decision to shut down access to business systems. At the same time, we engaged forensics experts who, alongside our IT security team, began an investigation. During this process, our highest priority was to determine any impacts to our systems and data and the investigation has confirmed no customer data has been impacted or taken by an unauthorized party. As our independent forensics investigation concludes and system restoration process continues, we are thoroughly examining and modernizing our digital infrastructure to bring systems up safely and securely. Our best estimate for restoration is early August. Until this is complete, we will continue to offer critical services, including policy issuance, reporting and payment of claims, and response to customer inquiries – and we will enhance these services until we reach restoration. We sincerely apologize for any inconvenience this incident has caused to our trusted business partners and customers. More info at afgroup.com.

We recently hosted an amazing Certified Authority on Workers’ Compensation (CAWC) class at our Lansing headquarters. Thank you to our agent partners and teammates for learning and networking with us! Learn how you can earn the CAWC designation and view our schedule: https://ow.ly/o9wA50SkINb #AFGroup #workerscompensation #continuouslearning

We are partnering with NAAIA Detroit/Michigan to offer a new class, "Total Cost of a Workers' Comp Claim," that details key factors that can contribute to the total cost of a claim, provides an intro to understanding the experience modification factor (e-Mod) and how e-Mod affects premium. This virtual program is free and open to NAAIA members. Don't miss out! Register: https://ow.ly/z3x650Siosj (use code: NAAIA) Thank you to NAAIA - National African American Insurance Association for collaborating with us and continuing to empower professionals and partners through learning and networking opportunities that help move our industry and community forward. Total Cost of a Workers' Comp Claim July 23, Noon-1 p.m. EDT [*NEW DATE*] (CE credits available in Michigan, Indiana and Illinois) [Image Description: Two people sitting on a couch in an office looking at a laptop.]

Our offices will be closed tomorrow (Wednesday, June 19) in observance of Juneteenth. We are grateful for all of the opportunities that our teammates have had to learn about the rich history, significance and impact of Freedom Day with our Employee Resource Network – through speakers, food and music, as well as opportunities to support local Black-owned businesses, to volunteer in the community, and for fellowship and networking. [Image Description: Historic photograph of an Emancipation Day parade on Main Street, Richmond, Virginia, c. 1905.]

Say hello to another group of amazing interns who have joined our Claims team this summer! 😎 Hannah Pollice is a senior at Central Michigan University majoring in organizational leadership. She also enjoys officiating soccer, the Upper Peninsula and spending time with friends and family. Denise Quinn is a senior at Michigan State University majoring in human development and family studies. Outside of work she enjoys painting, reading and crocheting.