Authenticx

🚨 Compliance is about risk management and response speed. Today, pharmacovigilance and patient safety teams are forced to manage adverse events, product quality complaints, and other special situations through: ✍️ Manual note taking 🕵️ Multi-person review 😰 Overly cautious reporting All of which cost the organization time, money, and resources. Starting today, there is a better way: https://hubs.li/Q02L4GsS0

💡 Data-backed stories require a strategic set-up. When we see quantitative data trends that change over time, we have the starting elements of a story. And when things change, we inevitably ask, “Why? What happened?”   Read this article by Dr. Sally Perkins, Sr. Manager of Storytellers 📖 at Authenticx, to get key tips that help your readers feel the pain the character experiences to drive change. #DataBackedStorytelling #DataStorytelling #Storyteller #StorytellingTips #StorytellingTechniques #DataAnalysis #VoiceOfTheCustomer #NothingReplacesListening #Authenticx

🧐 You ever wondered how your customers felt about you 2 months ago? So much so that you were willing to spend 💸 to find out? Probably not. So why are you relying on outdated, stagnant, limited surveys to drive decisions and calling it “Voice of the Customer?” With Authenticx, you have access to the data in your everyday conversations that is: 🎙️ unfiltered 📊 trending 🌊 dynamic 💻 available on demand Want to learn more - connect and book a demo to see how our platform engages with eveyday conversations Request a Demo ➡️ https://hubs.li/Q02NqTYt0 #Authenticx #Healthcare #AI #ListenatScale

“By 2026, more than 80% of enterprises will have used GenAI.” — Gartner Generative AI (GenAI) is no longer an emerging trend. It is quickly becoming vital to successful business, and the healthcare industry is catching on. Does that ring true for the solutions your teams are using? Our Product Team recently hosted a webinar to discuss this very topic: how generative AI is changing healthcare. Read the full webinar recap here: https://hubs.li/Q02MWMY40 #Authenticx #GenAI #HealthcareInnovation #ListenatScale

Join us for a new series where we will explore the core challenges healthcare organizations face when adopting AI. Adopting an AI solution can help healthcare organizations to scale their listening efforts, automate quality assurance processes, and offer valuable feedback to agents – ultimately elevating the patient experience. See how in Part 2 ➡️https://hubs.li/Q02MWxPD0 #Authenticx #ListenatScale #HealthcareAI #Healthcareinnovation

As a leader of patient access, do you know what barriers are impacting your patients support programs? Connect with Authenticx at Informa Connect Hubs West to learn how we can help you unlock conversation-driven insights!   Authenticx AI can:   📈 Strategically identify points of customer friction and actionable insights to improve customer ratings and decrease brand detractors with enhanced visibility 🔎 Gain visibility into how agents and vendors are upholding brand standards with AI and human evaluation to provide feedback and improve benchmarks 🤝 Support continuous improvement initiatives based on patient feedback and analytics Schedule a meeting with us at Hubs West: https://hubs.li/Q02Mw92L0 #hubswest2024 #lifescience #healthcare #AI #patientaccess #hubswest Nick Louwers Steven Cox

🗣️ “With a focus on transparency, compliance, and safety, clients can harness the value of these tools while having the resources to navigate the complex regulatory landscape.” Your new solution for detecting adverse events and streamlining reporting is here! ➡️ https://hubs.li/Q02LngWg0

💡 Data can inspire — and it takes understanding. The best data-backed stories contain characters who may be imaginable as individuals OR as large groups of people. We can identify with them AND sympathize with their challenges. Read this article by Dr. Sally Perkins, Sr. Manager of Storytellers 📖 at Authenticx, to get key tips that explain how data, numbers, and statistics have the power to tell an inspirational story to which your readers can relate. #DataBackedStorytelling #DataStorytelling #Storyteller #StorytellingTips #StorytellingTechniques #DataAnalysis #VoiceOfTheCustomer #NothingReplacesListening #Authenticx

Conversations happen every day to try to make our healthcare experiences better, less complex, and an empowering experience for patients, agents, and healthcare leaders alike. And we can make it easier by listening to customer conversations to understand the nuances and context behind every interaction. Reshaping healthcare requires all of us. And on September 12th, Authenticx is sharing our 5th annual Customer Voices in Healthcare Report about the impact of these customer conversations. Sign up now to be one of the first to receive >> https://hubs.li/Q02MyJWB0 #Authenticx #ReshapeHealthcare #LaunchCountdown #AI #CustomerVoicesReport

Last year, Authenticx organized a gathering of client and prospective-client leaders from provider, payer, and life sciences organizations across the country. Over two days at the Bottleworks Hotel in downtown Indianapolis, Authenticx leaders, customers, and visionary guest speakers forged connections and explored how our healthcare industry is changing and adapting. The team is hard at work preparing for Voices24, so we couldn't help but look back to last year's meet-up. Did we see you last year at Voices23? What were your highlights? Watch the recap video here 🎥 https://hubs.li/Q02K8y7d0 #Authenticx #Voices #ListenatScale #HealthcareAI #tbt