Everest Group

Join us in Dallas for Everest Group Engage 2024! Get ready for an insightful and dynamic event designed for Global Business Services (GBS) and sourcing leaders. Everest Group Engage brings together industry experts to share cutting-edge strategies, trends, and best practices. Don't miss out on the opportunity to network, learn, and elevate your organization's capabilities. The conference takes place from Monday, September 30 to Wednesday, October 2. Save the date and be part of the conversation: https://lnkd.in/gTcjD9Xn

Join this virtual roundtable, along with our expert analysts and your #GBS peers, for a collaborative discussion on how GBS teams are adapting to acquire next-gen skills, including: 👉Evaluating future skill requirements/needs in GBS organizations and current skill gaps in the market 👉Implementing targeted programs to upskill/reskill their workforce in next-gen technologies 👉Understanding the role of technology in learning and development 👉Assessing the scope of partnerships with industry/academia in niche skill capability building This event is for: ⚡GBS heads ⚡Site/country heads ⚡Talent heads ⚡HR heads ⚡L&D leaders ⚡Workforce development leaders Request to attend: https://okt.to/4v6cnA

Generative AI has disrupted the global market since its scaled capabilities were unveiled by OpenAI in 2022. On the IT services front, many service providers have been investing in proprietary gen AI solutions to pass on efficiencies to their clients. Although a big question remains: “Is the providers’ proposition aligning with client expectations regarding ROI?” Read on. https://okt.to/o8ptDg

As we continue our deep dive into #Poland’s service delivery landscape, our focus now turns to the #CustomerExperienceManagement (#CXM) capabilities assessed in our latest Service Provider Compass™ report. This report evaluates 20 key CXM providers based on scale, growth, footprint, brand perception, and workforce profile to give a clear view of who’s leading the way in Poland. Read on: https://lnkd.in/gwxpFwN9 This report helps enterprises make data-driven outsourcing decisions by highlighting where each provider stands in the market. If your company is featured in this report, these insights are crucial for benchmarking against your peers and identifying opportunities to enhance your market positioning.   What You'll Learn: 👉Provider scale, delivery footprint, and year-on-year growth 👉Workforce stability, diversity, and overall profile 👉Brand perception in the market 👉Don’t miss out on these essential insights. Read the full report here -    We’ll continue this series by exploring Poland’s leading providers in Finance & Accounting (F&A) and IT-ADM. Stay tuned!   Accenture Alorica Armatis Capgemini Capita CCIG Cognizant Concentrix Conduent Global Connectys EPAM Systems Foundever Genpact HCLTech Infosys Teleperformance TELUS International Transcosmos Indonesia (Official) Transcom TTEC Get in touch: Parul Jain Yash Agarwal Mihir Bade

The role of the Chief Marketing Officer (CMO) has expanded as MarTech has risen to greater importance for marketing functions 💻. This paradigm shift has seen CMOs taking the reins on decision-making for the acquisition of marketing technology – but rationalizing these often-costly implementations can be difficult. Join Everest Group experts Nisha Krishan, Practice Director, Nitish Mittal, Partner, and Vaani Sharma, Senior Analyst, for a LinkedIn Live discussion on the evaluation of MarTech investments. From the ideal measurement of RoI 💲 to methods for identifying alternatives, participants will gain valuable insights into identifying weaker areas of their marketing tech stack and finding viable, lower-cost replacement solutions. During this in-depth LinkedIn Live, we’ll discuss: ✅ How is the role of CMO becoming more tech-centric? ✅ What are the biggest challenges faced by CMOs? ✅ How can you rationalize MarTech investments? Register now for the LinkedIn Live event!

At Accenture’s #Healthtech Innovation Challenge, AI in healthcare took center stage. Amid the innovative ideas, one critical question emerged: how do you price technology products in healthcare? In this blog, we discuss the many conversations on this topic and offer advice for startup CEOs who aim to succeed in the healthcare technology space through a successful pricing strategy. Read on https://okt.to/I6nEje

Last chance to register: Join Everest Group Vice President Krishna Sai Charan Yanamandra for an insightful webinar where a panel of experts will explore comprehensive strategies to optimize #TalentAcquisition and management for small- and #MidMarket enterprises. They will cover best practices for managing #talent, ensuring your organization can adapt to the evolving workforce landscape and drive success. https://lnkd.in/eig8Ka3w

What makes #Lithuania an attractive destination for global services delivery in the #NearshoreEurope region? Join Everest Group experts for an insightful LinkedIn Live session 🎥💡 exploring the benefits and challenges of Lithuania as a nearshoring destination. Drawing from on-the-ground expertise, the discussion will include learnings and recommendations for those already running operations in this area or considering adding Lithuania to their locations portfolio. 📈🗺️ Participants will understand what works well in this Baltic state and what can be improved from a global services delivery perspective, and come away with insights to aid their own location portfolio management and adjustment. 🧠📊 During this in-depth LinkedIn Live, we’ll discuss: 🌍 Considering talent availability, financial attractiveness, operating environment, and more, what is the true value proposition of delivering global services from Lithuania? 🌍 How do government developments and incentives impact Lithuania's potential? 🌍 What challenges will an organization need to navigate if they are considering setting up a delivery center in Lithuania? Register: https://okt.to/Ap5Chn

Three key factors drive the expansion of #procurement #outsourcing engagements: portfolio expansion to upstream procurement offerings, access to techno-functional talent, and enterprises scalability and flexibility. Learn more in the full report: https://okt.to/N5qfUp

The evolution of CXM has changed beyond belief over the last decade, and gen AI has only sped up this transformation. Our analysts have now researched what the future holds as gen AI continues to deliver its promised outcomes to organizations across the globe. https://okt.to/CF9jqn Get in touch: Mohit Kumar Aishwarya Barjatya