Flip

What happens when you get enough Flippers gathered together in NYC?... People ask us if we’re a flash mob 😂 Hey, it’s not a bad idea 🕺 Brian Schiff Sam Krut #FlashMob #TeamLove #NYC #FlipYeah

ON MY WAY TO EAT DINNER FROM Ollie LIKE 😍😎 #NationalDogDay #MoreDogContentOnLinkedIn #FlipYeah

This #NationalDogDay, I'd like it to be known that I—GOOSE—play a pivotal role in getting our WEEKLY product releases out. As you can see, my BARK dumpling and I ABSOLUTELY HELPED. #FlipYeah #MoreDogContentOnLinkedIn #ChiefBarketingOfficer

It's #NationalDogDay which means it's NATIONAL GOOSE DAY. I'm Goose - Kristina Keene is my mom. She calls me the Chief Barketing Officer. The reins are in my paws today.

Friday Feels... #HappyTired #TGIF #HappyWeekend #FlipYeah

Wrapping up just the absolute best week in NYC with Team Flip. Times Square billboard, a party in Brooklyn, the absolute best company, some big giant bridges, the best pizza in the world, and A LOT of matcha. I did this trip right. I also discovered smoothies. Who knew avoiding scurvy could be so tasty. But the reason I was able to enjoy this trip to its fullest, is my Away suitcase. Yes, actually really. The last time I flew, my suitcase’s little trolley handle thing just stopped working. I was bummed because I’ve loved my suitcase so much - she’s my ride or die when I’m traveling. And really, she’s the only reason anyone ever gets swag from us. When I was booking things for this trip, I decided to file a claim with Away, hoping something could be done to save my wheelie girl. And sure enough, they saw one video of the problem and immediately dispatched a repair kit. I installed the new trolley right before I started packing for NYC, and BOOM. She was back in business and ready to fly across the country. So thanks, Away for making solid suitcases that are repairable with just a hope and a screwdriver. I’d love for you to become the official suitcase company for Flip, so let’s chat 💜 And to my NYC-based fellow Flippers, I love you with my whole heart. See you super soon Brian Schiff, Sam Krut, Will van der Linde, Meghan Dwyer, Max Graham, Gabriele Bettineschi, Axel Lonaeus, Stephen Kelly, Jeff Robie, Emme McCabe, Mariana Clavijo, Andrew Hachten, and even Miles Randle. Thanks for making this week the best of the best. #FlipYeah #FlippinLegends #AwayTravel

Episode 20 of The OP Show, we’re joined by Brian Schiff, Co-Founder and CEO of Flip (flipcx.com), who shares the journey of his company. Originally an Uber knockoff at Cornell University, Flip pivoted into AI-driven customer service, automating support calls with a focus on high-quality interactions. Brian also dives into the strategic renaming of Flip and its transition into the ecommerce space in 2021, where they aimed to enhance customer experiences. Brian Schiff shares his strongest unpopular opinion—burnout from the AI hype—and discusses how ecommerce trends are shaping customer engagement through meaningful conversations. Brian even shares a fun story about dyeing his hair neon green. The episode includes two others segments of Unboxing Extravaganza and Password. I can't wait for you all to watch this episode, must see TV. #TheOPShow #shopify #shopifyplus #FLIP #ecommerce https://lnkd.in/dA7y3CCw

Yesterday was a big day in the Big Apple for Team Flip, and we’re still riding high… Especially loved that the billboard site happened to be in front of the Pelé Soccer Store ⚽ Another huge shoutout to Brex and the awesome customers who make Flip what it is. We Flippin’ love you! 💜 Brian Schiff Meghan Dwyer Gabriele Bettineschi Axel Lonaeus Emme McCabe Jeff Robie Mar Clavijo Max Graham Miles Randle Sam Krut Stephen Kelly Will van der Linde Kristina Keene #FlipYeah #FlippinLegends #BigAppleBuilders

When you’re gifted a billboard in Times Square, why not pay it forward by using it to give a massive and very public shout out to your customers? That’s just what we did at Flip when Brex so kindly offered us billboard space for this week. We'll be above the Pelé Soccer building until Sunday - and we’re making the most of it. What can I say about the customers on this billboard? Some have been with us since the start. Some haven’t been with us for long at all. All have made a huge impact on us, our product, and all are the reason we do what we do. Not only are we shouting out some of our biggest champions, we’re also celebrating them at a party in Brooklyn tonight. If you’re in the NYC area, I’d love to meet you there. Link is in the comments to RSVP. We’re not done spreading the customer love and there are many more names we need to shout from the rooftops, so stay tuned for where we pop up next with something big. See you tonight! Michael Ludwig, Terry O'Toole, Luke Misgen, Breanna Moreno, Jordan Gesky, Caroline Dapelo, Nancy Gurd, John McCahan, Michelle Feron, Michael Vroom, Clare Welsh, Alejandro Villacís, Joseph Coppola, Sandy Sloan, Ben Segal, Jessica-Rose Garcia, Celeste Cereijo Leon de la Barra, Narayanan "Nari" Sitaraman, Erica Gutierrez, Reenu Bhasin, Massimo B. #FlipYeah #FlippinLegends #bigapplebuilders

We Flippin' love our customers, so we wrote them a little thank you note... in Times Square 😎 Thanks to Brex for giving us the opportunity! #bigapplebuilders #CustomerLove #VoiceAI #Flip #FlipYeah