“Returns fraud and policy abuse have become difficult behaviors for retailers to prevent, turning into a major drag on many brands’ margins and contributing to major financial losses,” - Hannah Bravo, CEO @ Loop During a recent interview with PYMNTS, Hannah dives deep into the growing issue of fraud and returns abuse. She shares how merchants can: 🛡️ Safeguard against fraud while still delivering a seamless customer experience. 💡 Transform the returns fraud challenge into a unique opportunity for brands and solution providers to innovate with comprehensive strategies. 🔍 Stay ahead of the game as returns fraud adapts with new technological shifts. Get full story below, plus a sneak peek of at Loop's latest tech advancements to combat returns fraud👇 https://bit.ly/4dW7GN8
Loop
Software-Entwicklung
Columbus, Ohio 18,071 followers
More exchanges, fewer refunds.
Über uns
In a perfect world, Loop wouldn't exist. If we had our way, we'd live in a world where we're mindful about how we consume, we love every product we own, and we share values with the brands who create them. In reality, commerce isn't perfect and often breaks. Loop creates second chances. We're starting by revolutionizing the post-purchase experience. We've taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products. We take connection seriously on the inside, too. We're building a work experience that allows you to Be A Human First and prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it. You can grow faster here in a shorter amount of time - we'll give you space and trust you to fill it. Come help us build the future of ecommerce: www.loopreturns.com/careers
- Website
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https://www.loopreturns.com/
External link for Loop
- Industrie
- Software-Entwicklung
- Größe des Unternehmens
- 51-200 Mitarbeiter
- Hauptsitz
- Columbus, Ohio
- Typ
- In Privatbesitz
- Gegründet
- 2017
Standorte
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Primäre
PO Box 16250
Columbus, Ohio 43216, US
Employees at Loop
Aktualisierungen
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Return fees are becoming the new norm for brands... and it's paying off 🤫 With rising operational costs, free returns are becoming a thing of the past. Over 60% of Loop merchants now charge return fees—a 47% increase since 2020! Wondering how to implement return fees without losing customer loyalty? Join our webinar, 'The Fee-nomenon: How Top Brands Use Fees to Drive Growth' on August 29th at 1 PM EST. We’ll dive into strategies for implementing return fees effectively and share tips to boost your profits. Register now through the link below 👇 https://bit.ly/3MadlTQ
Fee-nomenon Webinar
loopreturns.com
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Loop reposted this
Peak season is fast approaching, and so is the surge in returns 📈 If returns are cutting into your profits, it’s time to reevaluate your customer loyalty strategy before the year-end sales rush. Join Vaishali Ravi, Sr. Product Marketing Manager @ Loop and special guest, Rad Mitic, Head of Brand Advocacy @ Yotpo, on August 29th at 11 AM AEST to discover: 🔍 Insights into current consumer behaviors and expectations 💡 What consumers expect out of your returns 🎯 How you can drive customer loyalty and retention throughout the post-purchase experience Don’t fall victim to losing 25% of shoppers every year – save your seat today and learn how to transform returns into your secret weapon this peak season👇 https://bit.ly/3WVpkej
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Peak season is fast approaching, and so is the surge in returns 📈 If returns are cutting into your profits, it’s time to reevaluate your customer loyalty strategy before the year-end sales rush. Join Vaishali Ravi, Sr. Product Marketing Manager @ Loop and special guest, Rad Mitic, Head of Brand Advocacy @ Yotpo, on August 29th at 11 AM AEST to discover: 🔍 Insights into current consumer behaviors and expectations 💡 What consumers expect out of your returns 🎯 How you can drive customer loyalty and retention throughout the post-purchase experience Don’t fall victim to losing 25% of shoppers every year – save your seat today and learn how to transform returns into your secret weapon this peak season👇 https://bit.ly/3WVpkej
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Access this content and more in the LinkedIn app
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The secret is out - we're thrilled to announce our partnership with SEKO Logistics 🤩 Together, we're helping merchants keep cross-border logistics costs low, while delighting their customers with best-in-class returns management software. Learn more below 👇 https://bwnews.pr/3ACivFV
We’re excited to announce our partnership with Loop! This collaboration integrates Loop’s efficient returns platform with our global logistics network, streamlining international returns and reducing costs. Together, we offer a seamless solution for managing cross-border returns, improving customer satisfaction and simplifying logistics. Learn how this partnership can benefit your company: https://shorturl.at/GQMXm #SEKO #LoopReturns #Ecommerce #Logistics #Returns
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Did you know it costs four to five times more to acquire a new customer than to retain an existing one? 👀 “Being able to leverage what you know about existing customers is key to sustained ecommerce growth and profitability.” - Tom Ross, UX Lead at Convert Digital, our Australian digital agency partner 🇦🇺 In our latest blog, Tom shares Convert’s expert strategies on how ecommerce businesses can strengthen brand loyalty and maximize customer lifetime value. Don't miss out—dive into the strategies below! ⬇️ https://bit.ly/3ywLn1q
How ecommerce businesses can build brand loyalty
loopreturns.com
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As 70% of shoppers express willingness to pay for a premium, hassle-free return experience, brands are transforming fees into a powerful tool for enhancing customer satisfaction and boosting revenue 👀 Join us for a fees-focused conversation on August 29th @ 1PM ET where we’ll cover: 🔢 What the numbers are saying about return fees 📈 Why return fees are becoming a go-to strategy for growth 🤑 How you can elevate your brand’s operations during the busiest time of the year ⭐ And more! Don’t miss out—sign up to optimize your return process and amplify your results 👇 https://bit.ly/3MadlTQ
Fee-nomenon Webinar
loopreturns.com
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✅ Are you going to be in Ottawa on August 22nd? ✅ Are you part of the ecommerce community? If you said yes to both of the questions above, then you're invited! 🤩 We're delighted to be sponsoring the next Partner Meetup in Ottawa at Mulligans alongside eHouse Studio. RSVP to save your spot below 👇 https://bit.ly/4fLLE1r
Ottawa Partner Meetup
ti.to
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Webinar Alert 📣 Join us on Thursday, August 22 alongside Celigo and Nova Module to discover 5 ways to elevate your returns process 🚀 We'll be debunking myths, sharing best practices, and giving practical tips to get started. Register below 👇 https://bit.ly/4dvyCDw
Get Ready for Returns Season: 5 Ways to Elevate Your Returns Process
celigo.registration.goldcast.io
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When customers returned products, “50% to 60% of them requested refunds and never returned again,” ... “So we needed to keep them coming back. We needed something in place that could do that.”- Phil Lavelle, COO at Progress Jiu Jitsu 🇬🇧 Before partnering with Loop a year ago, Progress Jiu Jitsu’s returns process was entirely manual and inconsistent—they knew it was time for a change. And what a transformation it’s been! 😎 With features like Shop Now, Instant Exchange, and our analytics tool, Insights, they’ve achieved new heights. Since teaming up with Loop, they’ve seen: 👉 10% drop in return rate (17% to 7%) 👉 30% boost in exchange rate 👉 £2,600 in retained revenue per month Want the full story? Click the link below👇 https://bit.ly/46DR3Dq
How Progress Jiu Jitsu mastered the return experience with Loop
loopreturns.com