Established in 1953, Midland Credit Management, Inc. (MCM), a wholly-owned subsidiary of Encore Capital Group, Inc., is a specialty finance company providing debt recovery solutions for consumers across a broad range of assets. We purchase portfolios of defaulted consumer receivables and manage them by partnering with our consumers as they repay their obligations and work toward financial recovery. MCM is the market leader in portfolio purchasing and recovery in the United States. We lead the industry with consumer-centric practices that drive results. In 2011, we introduced the industry’s first Consumer Bill of Rights codifying our commitment to working with our consumers through mutual engagement, understanding, collaboration and respect. Ultimately, we help our consumers recover from financial difficulty and turn towards a path of economic empowerment. With over 4,000 employees worldwide, MCM is headquartered in San Diego, California, and maintains domestic and international operations across the United States, Costa Rica, and India. OUR MISSION - Creating pathways to economic freedom OUR VISION - We help make credit accessible by partnering with consumers to restore their financial health OUR VALUES - We care: We put people first and engage with honesty, empathy, and respect We find a better way: We deliver our best in everything we do, find ways to make a positive difference, and achieve impactful results We are inclusive and collaborative: We embrace our differences and work together to ensure every individual can thrive
External link for Midland Credit Management, an Encore Capital Group Company
At MCM, we treat our consumers with fairness and respect as they take steps toward financial recovery. #MCMLife #MCMImpact #WeAreEncore
Creating pathways to economic freedom is our end goal, and it’s a commitment we take seriously. That's why our colleagues on the phones lead with integrity and respect, aiming to deliver personalized, attainable solutions for our consumers. Our testimonials speak for themselves. #FinancialFreedom #WeAreEncore
MCM India's Managing Director, Jaison Thomas, recently authored an article for ET Edge Insights on reestablishing creditworthiness in the wake of financial challenges. To read the complete feature, you can check the comments sections for a link. #MCMLife #MCMTalent #MCMImpact Encore Capital Group
At MCM, we take pride in helping our consumers take control of their financial future. #MCMLife #MCMImpact #WeAreEncore
Our Mission is to create pathways to economic freedom. That's why our colleagues on the frontlines always lead their conversations with dignity, respect, and a goal to find a solution that works for our consumers. See what our consumers around the globe are saying about their interactions with our team members. #WeAreEncore
In continuation of our MCM Thought Leaders Series, our Vice President of Internal Audit, Luis R. Padilla, shares what leadership means to him. #MCMLife #MCMTalent #MCMLeaders Encore Capital Group
So proud of our MCM Volunteers from Roanoke. Shine on, team! #MCMLife #MCMImpact
Cheers to our Roanoke team! Our Midland Credit Management, an Encore Capital Group Company colleagues in Virginia recently participated in a Habitat for Humanity build in their local community. Thank you for living out our Value of "We Care" with your volunteer efforts 💚 #WeAreEncore
Encore Capital Group's President and Chief Executive Officer, Ashish Masih, was in India recently. During his short visit, Ashish connected with various business teams and even took a moment to meet MCM India's newest class of Account Managers. #MCMLife #MCMTalent
Our team was thrilled to meet so many brilliant minds at one of the largest talent job fairs in Costa Rica - Promotora del Comercio Exterior de Costa Rica (PROCOMER). A huge shoutout for the organizers and everyone who attended. 🎉 #MCMLife #MCMTalent Encore Capital Group
In continuation of our MCM Thought Leaders Series, our Chief People Officer, Ajit Singh, MBA, LLB, shares what leadership means to him. #MCMLife #MCMTalent #MCMLeaders Encore Capital Group
#MilitaryAppreciationMonth Through our partnership with American Corporate Partners (ACP), more than 25 colleagues are already serving as mentors, living our Values of caring and inclusivity in our communities. #MCMLife #MCMTalent #MCMImpact #WeAreEncore
As #MilitaryAppreciationMonth continues, we are thankful for the military veterans who are part of our work community and our continued partnership with American Corporate Partners (ACP) to help veterans find their next careers 💪💼 As part of our partnership, colleagues in the U.S. serve as mentors to offer guidance and support to veterans as they navigate the civilian career search following their active-duty service. Learn more about our partnership and how our colleagues work with their mentees in the comments below 👇
#ICYMI Our Women@Encore and Allies employee resource group (#ERG) recently hosted an inspiring event titled “Empower and Balance: A Conversation on Women’s Leadership and Work-Life Synergy", at MCM Costa Rica. A huge shoutout to all our incredible colleagues who participated and shared their insights! 🎉 #MCMLife #MCMTalent #WeAreEncore
Last month, the Costa Rican arm of our Women@Encore&Allies #ERG hosted a panel discussion called "Empower and Balance: A Conversation on Women's Leadership and Work-Life Synergy." Visiting leaders Monique Dumais-Chrisope, Sarah Cosgrave, and Akhila Rao shared a time of reflection, encouragement, and deep conversation with our Colleagues about the challenges and triumphs of women in leadership roles today 💙💚 #WeAreEncore Fiorella Salazar