NICE

Dive deep into the symbiotic relationship between AI and customer service in our latest whitepaper! Explore how AI-driven solutions like NICE Enlighten are revolutionizing CX, empowering employees, and delivering unmatched experiences to customers. Enhance your CX strategy now: https://bit.ly/3SDP5NA #CustomerExperience #ArtificialIntelligence

It is our greatest honor that Gartner® named NICE the only 2024 global Customers’ Choice CCaaS vendor. As of Nov. 2023, we received a 4.8 out of 5 rating with 91% of customers saying they would recommend us. We extend the utmost gratitude to our industry-leading customers for this recognition. Get a complimentary copy of the analysis report: https://bit.ly/3MiSduS #CustomerExperience #CCaaS

Do you know the secret to making your customers happier? 😊 Join us for a LinkedIn Live event as Omer Minkara, Vice President & Principal Analyst at Aberdeen Strategy & Research, and Caitlyn Penter, Public Relations Manager at NICE, explore the top business insights from NICE’s new International Happiness Index. Mark your calendars for August 28 – register below! #CustomerExperience

HAPPENING TODAY ON LINKEDIN LIVE! Omer Minkara, Vice President & Principal Analyst at Aberdeen Strategy & Research, and Caitlyn Penter, Public Relations Manager at NICE, are gearing up to answer the ultimate question for businesses: what makes consumers happy? Check out the event below! ⬇️ #CustomerExperience

Ready to revolutionize your customer experience? Join us for CX AI Innovation Week! Learn how AI can boost ROI, personalize journeys, and enhance self-service beyond chatbots in our must-attend webinar series from September 24-26. Don’t miss out—register now to start transforming your CX strategy with cutting-edge AI solutions: https://bit.ly/4cJv67v #CustomerExperience #ArtificialIntelligence

Join Omer Minkara, Vice President & Principal Analyst at Aberdeen Strategy & Research, and Caitlyn Penter, Public Relations Manager at NICE, as they tell businesses what they need to know to make their customers happier and keep them coming back. Learn why customers are excited about AI in CX and how businesses can leverage AI while still maintaining the human touch. Don't miss out on these data-backed customer insights from NICE’s new International Happiness Index! Register for the webinar: https://bit.ly/4704qhl #CustomerExperience #ArtificialIntelligence

Is the relationship between customer effort, emotion, and resolution tightly woven into your CX strategy? To quantify the impact that an experience with a brand has on consumers, NICE commissioned the International Happiness Index, surveying over 4,000 people from across the US and the UK about their customer service experiences, and how happy – or not – these made them feel. One of the key findings the report found 91% of people are willing to pay more for a customer experience that leaves them feeling happier. Read more in Call Centre Helper Magazine: https://bit.ly/3WTks8f #CustomerExperience

Get ahead of the CX AI curve. Explore our transformative series of videos and an exciting webinar for invaluable insights with Aberdeen Strategy & Research: https://bit.ly/4cMW0w2 #CustomerExperience #ArtificialIntelligence

87% of users noted the quality of support as a huge benefit when using NICE CXone. NICE was named a Summer 2024 Leader in Enterprise. Read the report from G2: https://bit.ly/4dtKIwY #G2Reviews #CXone #CustomerExperience

Missed our LinkedIn Live event? Watch this session on-demand with NICE’s Mike Perry and Abby Klare Todd and see how NICE 1CX enables effortless and efficient organization-wide communication and collaboration in one omnichannel environment across all devices. ⬇️ #CustomerExperience #ArtificialIntelligence #UCaaS