One Call

What began as a normal workday for Amnon Rattray quickly changed when a tire blew out on his delivery truck. The course of Amnon’s life took a sharp detour that day, ultimately leading him to a greater purpose. Hear his incredible story, detailing the journey that equipped him to empower other injured workers. https://hubs.ly/Q02GWLT20 #InjuredToEmpowered

There's still time to join us this Wednesday for our July webinar. Hear from Niki Moore, as she discusses cryotherapy — the application of extreme cold to an injury. We'll explore current treatment options being utilized as well as multiple studies to better understand when cryotherapy is indicated. Register today! https://hubs.ly/Q02Gy7-q0

Jay Krueger was named CEO of One Call in 2022, bringing nearly two decades of workers' compensation experience and knowledge to the company. His pharmacy benefits background led him to One Call at a time when the industry was seeking alternatives to opioids for pain management. In this latest Business Insurance article, Jay discusses those changes and other trends in the work comp realm, including how One Call is leveraging technology to enhance the workers' compensation experience. https://bit.ly/3WfitMi

For workers’ compensation, bringing in an outside perspective from healthcare could go a long way in increasing value and boosting positive results. During the second half of 2023, One Call welcomed executive committee members Howard (Howie) Cutler and Steven Schultz. In this latest Risk & Insurance article, they discuss how their backgrounds in healthcare contribute to successful work comp solutions. https://bit.ly/4cy7zal

At One Call, we believe what we do and how we do it is important, but what’s most important is WHY we do it. CEO Jay Krueger recently sat down with a few of our most dedicated team members to talk about One Call’s purpose – and taste test a few bowls of ice cream. Today, we are spotlighting Senior Director of Client Services, Jennifer Cesaro. Hear from Jennifer as she discusses the importance of working together to find a solution that benefits clients and injured workers. For more, visit our Know Your Why. Live Your Why.™ web page. https://bit.ly/3VVYrVN

May your day be filled with bright stars, bold stripes, and fireworks that light up the night. We wish you a safe and happy 4th of July!

The application of extreme cold to an injury is known as cryotherapy. Currently, there are many different types of cryotherapy treatments being utilized. Join us on Wednesday, July 17, as we examine multiple studies to better understand when cryotherapy is indicated. Register today! https://hubs.ly/Q02DHW140. Niki Moore

I had the pleasure of joining One Call's Chief People Officer Terri Lewis at the Home for All Sneaker Ball, celebrating 50 years of Changing Homelessness, a non-profit organization whose goal is to "help our unhoused neighbors in downtown Jacksonville." This group helps create a path to stability and dignity for everyone facing homelessness. One Call Business Partner Daniel Tuegel, PHR and I joined Terri Lewis, a board member of Changing Homelessness. The dress code? Formal with a twist: show off your sneakers! And just look at Terri's matching purple, head to toe. 🤩 Additional highlights include special guests: • Jacksonville mayor, Donna Deegan, reminded us that "we're all in this together" and that "we know what we need to." The difficult part? "This requirers significant resources and investment needed." • NFL Hall of Famer and Jacksonville native LeRoy Butler said during the fundraising event that "Givers give to people they don't know. Givers keep giving. You can have fun and give, too." The most important takeaway from this event? 📣Always remember: it is a person experiencing homelessness. 📣 This message aligns with One Call's mission, vision and purpose: Know your Why. Live your Why. Coordinating Care With Purpose. 🤗🥰🫶❤️🩹 "We put ourselves in the place of our injured workers to truly understand how we can help them get back to work and life. And when we show up every day inspired to make an impact, we're naturally more effective and empathic to everyone's needs."

There's still time to join us this Wednesday for our June webinar. Hear from Niki Moore, as she discusses the significance of hearing devices as well as the associated process and procedures for handling claims. We'll also review how to properly manage these claims with the right care, the right device, and the right ongoing support system. Register today! https://hubs.ly/Q02C_6gt0

As we recognize Juneteenth, the powerful words of former Supreme Court Justice, the late Thurgood Marshall, ring true: “In recognizing the humanity of our fellow beings, we pay ourselves the highest tribute.” This historical day is not only a celebration of freedom, but is also a commitment to progress, change, and hope for the future. #Juneteenth