QuestionPro

#TBT: XDay North America 2023 morning sessions We are less than a month away from XDay North America! Do not miss the opportunity to join us this year: https://hubs.li/Q02PNqdg0

We're excited to welcome Consumer Insights Leader Luan de Wet on the newest episode of African Echoes! Tune in to explore the crucial role of an integrated omnichannel strategy in today's fast-evolving business landscape. https://hubs.li/Q02PqRyJ0 #CX #insights #omnichannel

CAUDIT members, are you ready to take your research to the next level? Join industry experts Harshad Deshpande and Manoj Mankani on how you can use the QuestionPro Research platform to make data-driven decisions inside your organization. What you can expect from this session: - Introduction to QuestionPro: Explore the platform's features and benefits - The CAUDIT QuestionPro procurement offer: Understand the collaborative approach to member success - Exclusive Offerings: Discover customized solutions and value-added services - Product Showcase: Experience QuestionPro firsthand through live demonstrations Register here: https://hubs.li/Q02PD1Y00

Looking to map out every twist and turn of your customer's journey? The 2024 SPARK Matrix™: Customer Journey Mapping Report is packed with insights, and yes, QuestionPro CX is among the top vendors! Here's what you'll find: - Who's leading the CJM race in 2024 - Key tech tools that make mapping customer journeys easier - Tips to identify (and fix) those pain points along the way - How to keep your customers smiling from start to finish Get the report now: https://hubs.li/Q02PqTx60

Discover how to design and analyze complex surveys for pricing insights, using techniques like conjoint analysis and case studies to determine optimal product pricing strategies.

We are delighted to welcome Consumer Insights Leader Luan de Wet to our latest episode of African Echoes. Join us to learn about the importance of an integrated omnichannel strategy in today's business environment. https://hubs.li/Q02PqSJG0 #CX #insights #omnichannel

How does your industry stack up in terms of customer experience? Our comprehensive study, "Benchmarking NPS, CSAT, CES, and Online Reviews in the USA, 2024," reveals vital performance indicators like NPS, CSAT, and CES and explores the impact of economic and technological factors on customer behavior.  Enhance your customer satisfaction and loyalty strategies by downloading the full report today: https://hubs.li/Q02PqRyB0

It's great to see how XDay keeps growing around the world!

Are you leading a customer experience initiative that could transform client relationships? Without alignment with sales goals, even the most innovative CX strategies can fall short. Superior customer experience in B2B relationships is not just a differentiator—it’s the foundation for long-term success, and aligning it with sales goals is crucial to achieving that success. Join us this episode featuring Reginald Chatman, Professor at the University of San Francisco, whose 30+ years of experience at industry giants like Apple, Cisco, and Google bring unmatched insights. Reginald is also deeply involved in the venture space, serving as a member of two angel groups, an advisor for Google for Startups, and a consultant for pre-seed VC firms. In this session, we’ll explore how tying your CX strategy directly to revenue growth ensures sustainability and creates lasting value for your organization. Key Takeaways: - Why aligning CX initiatives with revenue goals is crucial for long-term success - How strong sales partnerships secures the resources needed for impactful CX strategies - Develop sales knowledge and systems to accelerate your career Register today to learn from Reginald Chatman how to integrate CX and sales for business and career growth.

Quick! Would you rather go skydiving or create an emotional connection with a brand? What if Paulina Rodríguez told you that you can do both at the same time? Read more about her experience and how trust starts and ends on reviews: https://hubs.li/Q02LY_BN0