Smart Energy Water

In the Words of Industry Leaders: The Magic of SEW and People + AI   Linas Medelis, Vice President of Customer Experience at Alectra Utilities, shares his insights on SEW's transformative impact and commitment to innovation.   Key Highlights that he brings on :   •Innovation at Its Core: SEW is recognized as an innovative organization that prioritizes integrated customer experiences and quality service delivery. •Redefining Key Pillars: SEW’s platform helps Alectra enhance digitization of the grid, foster growth, and elevate customer experience. •Enhanced Customer Satisfaction: Connected experiences enrich the lives of millions of Alectra customers, driving greater satisfaction. Watch the video!   At SEW, we’re dedicated to crafting experiences that shape the future. Join us in building a connected ecosystem that propels innovation in the energy and water sector.   #energy #water #AI #customerexperience #utilityindustry

There’s more to us than meets the AI With our Smart Platforms! Explore More: https://sew.ai/ #SEW #sustainability #energy #water #utility #AI

🔌 Empowering Customers in California for Over a Decade! 🔌 For nearly 15 years, this leading energy utility has been dedicated to meeting the needs of its customers, optimizing operations, and balancing the grid. To further this commitment, they turned to the Emergency Load Reduction Program (ELRP) created by the California Public Utilities Commission (CPUC). So how did they do it? By leveraging SEW’s Demand Response Platform! Download our latest case study to deep dive into implementation. Here: https://ow.ly/EJPl50T3GOQ #SEW #California #DemandResponse #SEW #AIPlatforms

Meet SEW experts at ASUG - Americas' SAP Users' Group SAP for Utilities! In an exclusive session, Harish Raju, Chief Product Solution Officer at SEW, interacts with Angela Lipscomb, IT Manager at DTE Energy, and Srini Sastry, IT Architect at DTE Energy, to decode how DTE Energy Drives Financial Stability and Streamlines Assistance for Low-income Customers with SEW's SmartCX Agency Platform! 📅 September 10, 2024 📍 Room: Splash 10, Fontainebleau Miami Beach ⏰ Time: 1:35 PM - 2:15 PM ET Key Takeaways: 🔹 Learn how DTE adopted SEW's CX platform to manage energy assistance programs efficiently. 🔹Discover how this collaboration connected over 59,000 customers to $43 million in aid, boosting financial stability. 🔹See how DTE's initiative provided critical support to low-income groups, enhancing access to energy assistance and fostering community well-being. Transform Customer, Workforce, and Business Experiences with SEW's AI Cloud Platforms at SAP for Utilities 2024. Pre-book a demo: https://lnkd.in/gShAkV6Y See You There! 👋 #energyinnovation #SAP #digitaltransformation #customersupport #SEW #SAP4U

Why Choose a Vertical-Specific Platform Over a Generic One? When it comes to optimizing your field operations, not all platforms are created equal. Here’s why SmartWX, a vertical-specific Digital Workforce Experience (WX) platform, stands out: 🔍 Tailored Solutions: With over 1,000+ use cases designed specifically for energy, water, gas, and telecom providers, SmartWX understands unique industry needs and challenges. ⚙️ Optimized Operations: From intelligent scheduling and dispatching to real-time visibility and end-to-end asset management, SmartWX’s AI/ML capabilities are built to streamline your field operations with precision. 🤝 Enhanced Collaboration: Foster seamless connections between your workforce and end customers, ensuring efficient work order management, optimized resource allocation, and impeccable service delivery. 🌟 Unlock Excellence: Drive operational excellence, elevate customer satisfaction, and bolster business resiliency with a platform that’s crafted for your industry, not just any industry. Make the smart choice for your utility operations. Choose a platform that speaks your language and meets your specific needs. More about SmartWX here:https://lnkd.in/gMiSGaDu #SmartWX #DigitalWorkforce #UtilityExcellence #AI #FieldOperations #VerticalSpecific #CustomerSatisfaction

Energy efficiency is essential for a sustainable future. For utilities, it involves integrating customer experience, personalized programs, eMobility, DER integration, and more into a cohesive strategy. 🌱 🔗 At SEW, we're dedicated to driving the future of sustainable energy management with our cutting-edge Energy Efficiency Platform. 🌍⚡ Our platform is designed to help utility consumers drive sustainable consumption. Here’s what makes our platform a game-changer: 🔹 Advanced Analytics 🔹 Vertical AI Powered 🔹 User-Friendly Interface 🔹 Sustainability Focused 🔹 Impactful Energy Efficiency Programs and more! Together, we can significantly impact our environment and build a sustainable future for future generations. Learn more about how SEW’s Energy Efficiency Platform can transform your energy management strategy: https://ow.ly/YFwU50T3GE1 #SEW #EnergyEfficiency #Sustainability #GreenEnergy #AIInnovation

Happening soon! Join the WE3 SmartTalk session, where we explore how SMUD uses AI and other advanced technologies to deepen community engagement and participation in sustainable energy practices. SMUD has a long-standing commitment to community empowerment through innovative energy solutions. Join Paul Lau, CEO of SMUD, and Deepak Garg, CEO and Founder of Smart Energy Water, as they discuss how SMUD utilizes cutting-edge technology to give consumers energy control. The discussion will highlight how these technologies drive efficiency and foster a stronger connection between the community and their energy consumption, contributing to a healthier environment. https://lnkd.in/gpmsF6Vf #WE2 #CX #AI #Energy

Do you know about the SEW’s Smart Chatbot? 💬✨    It’s your AI-powered ally, specially built for the utility industry, to revolutionize customer experience and utility service operations. No more manual customer service, intelligent responses are on the way to make your customers feel extra delight!    Here are 8 reasons why you need your vertical-specific chatbot:    1️⃣ Exclusively designed and trained for the Energy and Utility Industry.  2️⃣ Powered by advanced AI, ML, and NLP algorithms.  3️⃣ Trusted by leading utilities across the globe.  4️⃣ Successfully handling million+ transactions.  5️⃣ Real-time multi-channel interactions for seamless engagement.  6️⃣ High degree of accuracy and customer retention.  7️⃣ Seamlessly integrates with utility systems! 8️⃣ Supports single-intent and multi-intent conversations effortlessly.    Let’s elevate your customer experience together!     Know More! https://lnkd.in/g6yQxYFh     #AIChatbot #CustomerExperience #AIInnovation 

We're excited to announce our participation and sponsorship in SAP for Utilities in Miami! 🌴 Join us as we shape conversations around the future of utilities, network with industry leaders, and explore the latest in utility innovations. Meet our industry experts at the event to gain in-depth insights into your digital strategy and see firsthand how our Digital AI Cloud Platforms are transforming Customer and Workforce Experiences. Discover how we're driving efficiency, enhancing experiences, and leading the way in digital transformation. Don't miss this opportunity to connect with us and see our platforms in action! 📅 Save the Date: September 9 - 11 📍 Location: Miami, FL, US See You There! #UtilityInnovation #DigitalTransformation #SAPforUtilities #Miami2024

🌟 Improving Energy Access for Those Who Need It Most Discover how digital platform innovations are transforming energy access for low-income and vulnerable communities. Explore how these advancements are making it easier to manage bills, access assistance, and ensure safer, more efficient homes. 🔗 Read more about the breakthrough solutions here: Breaking Barriers to Energy Access #EnergyAccess #DigitalInnovation #CommunitySupport #AffordableHousing #UtilityAssistance