When it comes to building #customerloyalty in grocery, what are you doing that's different? Your loyalty program + Upside makes it so customers don't have to shop around for the value they need, and you earn more share of wallet.
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Upside is a technology company that increases the financial power of people and businesses in the real world. Since 2016, we’ve helped millions of people get more purchasing power on the things they need, and tens of thousands of brick and mortar businesses earn measurable profit – all while contributing to important sustainability initiatives.
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http://www.upside.com
External link for Upside
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- 201-500 Mitarbeiter
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- Washington, District of Columbia
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- Personalization, Data Analytics, Mobile Apps, Digital Marketing, Retail Tech, and Fintech
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1701 Rhode Island Ave NW
Washington, District of Columbia 20036, US
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11921 N Mopac Expy
Austin, Texas 78759, US
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330 N Wabash Ave
Chicago, Illinois 60611, US
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7 W 18th St
New York, NY 10011, US
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Aktualisierungen
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Earn up to 2.2x the visits from your loyalty members when you layer Upside with your loyalty program. But how? It’s all here: https://bit.ly/3M6va6v
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In case you missed it, Thomas Weinandy shared his thoughts on the latest inflation numbers last week ⬇
PhD Research Economist @Upside | Retail Speaker (Gas, Restaurant, Grocery) | Former Data Scientist (Python, Azure, Power BI)
As announced this morning, year-over-year inflation is at 2.9% and trending down! So why aren't consumers celebrating? The grocery news publisher, Progressive Grocer, asked me that very question. “It’s less about inflation dropping from 3% to 2% and more about consumers needing more time for the painful memory of high inflation to fade. It’s been over two years since inflation peaked at 9%, but it will take more time until consumer behavior catches up to the good news.” With the help of my Upside colleague Geoff Laporte, we have found that customers across all retail categories still are exhibiting deal-seeking and cross-shopping behaviors. For now, stable prices simply aren't enough to win over pessimistic customers. https://lnkd.in/excgfMW6 #grocery #inflation
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Upside’s Tyler Renaghan recently authored an article in Store Brands about the rise of private label brands and what that means for regional and independent grocers. 💡 He also has some ideas for how those grocers can still compete on value without sacrificing margins. More here: https://bit.ly/3SRfgjW
High-Value Private Labels A Threat To Regional, Independent Grocers
storebrands.com
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🎉 Good news came yesterday with July’s Consumer Price Index report: All-item inflation is now under 3% — the lowest level since March 2021. The clear decline in prices toward the 2% target makes it more likely the Federal Reserve will soon cut interest rates for the first time since rates increased in March 2022. That said, Upside data shows persisting cross-shopping behavior, even for grocery and gasoline with below-average inflation. This means retailers have to do more than just hold prices steady in order to win over today’s uncommitted consumer. (Watch for our full report on this, coming soon!) Here are the numbers: Month-over-month changes: 📈 Total inflation: 0.2% ⛽ Gas (all types): 0.0% 🛒 Food at home: 0.1% 🍔 Food away from home: 0.2% Year-over-year changes 📈 Total inflation: 2.9% ⛽ Gas (all types): -2.2% 🛒 Food at home: 1.1% 🍔 Food away from home: 4.1% Thomas Weinandy shared more thoughts here: https://bit.ly/3X4Jv9L
Reading the Inflation Tea Leaves
progressivegrocer.com
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It’s always great to spend time at #OutlookLeadership. Some of the highlights from last week: 📘 Upside Research Economist Dr. Thomas Weinandy dropped a sneak peek at our latest consumer spending research (more to come on that soon!) 🗣️ Tom joined Sam Z. from Terrible's, Jeffrey Sankhagowit from Delek, and Upside’s David Poulnot for a panel discussion on the customer trends driving foot traffic 👥 Attending Upside team members had scores of valuable conversations that provided additional color and insight into what’s keeping c-store retailers up at night Were you there? We’d love to hear from you: what did you think?
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Upside in the wild 👀 peek at our latest ad for app users! #dontleavemoneybehind
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Another great #OutlookLeadership in the books!
Still reeling from another fantastic Outlook Leadership #OL24 ☀️🌴💆♂️ OLC never disappoints and the 2024 edition was particularly strong given #personalization and #measurability were top themes 🤓 A few key moments for me: 1️⃣ Economist Arjun Chakravarti of Cogknition concluding that the measurability of Performance Marketing is increasingly key to Retailer success 2️⃣ the rise of the #UncommittedCustomer as the byproduct of channel blurring: they are digital, value-seeking, and represent the majority of Americans 🫡 Thomas Weinandy 3️⃣ Sea of Sameness: Greg Hoffman’s Emotion by Design and breaking out of the noise to make it *feel* personal 4️⃣ Practical #AI applications are growing: my man Jack Hogan at Mashgin and Jay Blazensky at InStore.ai reiterated AI isn’t just an internet novelty The tl;dr was emphatically “One size does *not* fit all” and I can’t wait to see Convenience Retail embrace it! 🙌 🎉 Upside Informa Connect Foodservice CSP Daily News
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